Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
My Insignia Family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a great size fits well in our living room. However, the voice control frequently does not work. What's up with that?
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can’t beat it for the price. was looking for a tv compatible with Alexa but it blew my expectations. Great Tv.
I would recommend this to a friend- Cons mentioned:Remote control
Unacceptable. Very Poor Design.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and returned it because I was VERY unhappy with it. I primarily watch over-the-air, and occasional streaming and casting (mirroring) Specially, I deducted 1 star for each of the following. -1 STAR: The remote was this weird little remote like one you would get from a streaming product (like Roku). There were no numeric buttons to directly enter a channel. You have to page thru channels. -1 STAR: The input defaults to the Home Page on HDMI #1. You have to go into settings to select the Antenna input every time you turn the TV power on. There doesn't appear to be a way to make it a default. -1 STAR: No user manual available (with the TV or on the Insignia website, Just a cheesy 1 page Get Started sheet, which isn't helpful. -1 STAR: Very limited options / preferences that you can set in the options menu, as compared to any other TV I've used. -1 STAR: The color looked off and the back lighting uneven unless turned all the way up (which was too bright for me). -1 STAR: No phone or chat support. Only email support with a promise to respond within 2 business days. That is unreasonable and unacceptable. In summary, very poorly designed.
No, I would not recommend this to a friend Don’t hesitate to purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great quality and came with an Echo which I am so in love with now. Great price as well
I would recommend this to a friend- Cons mentioned:Remote control
Don't get an open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy and open box the discount is not worth it!!!!!!!! I purchased an open box no remote, no power cable no stand. I was not in hurry and prepared to wait to receive these items. I have purchased open box's from other vendors call warranty and they freely send you the missing components. Not with Insignia, the stand was ~$35 + $10 shipping. The remote was also missing they wanted another $30 for that. You end up paying them more to take it off their hands than getting a new one. This is going right back to the retail store.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, my TV appears defective. It was easy to install and set up Fire TV. Had some issues connecting sound bar. Everything seemed fine for a week or so then we started noticing a horizontal line which would appear near the middle of the screen area and either flow upward or downward. Also there were some screen disruptions during scene transitions. I tried changing all of the video settings on the tv and also on my Directv receiver but the problem persists. I called Best Buy and I am confident they will accept return. My wife will not take another chance on this brand so we will have to buy a more expensive brand now.
No, I would not recommend this to a friend New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like tv just wish it had center mount leg so would need smaller area to stand on
I would recommend this to a friendNice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quick, hellos service from the Best Buy staff. Pretty happy with it all.
I would recommend this to a friendA great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is an excellent addition in my home. You will not be disappointed.
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Picture isn't as sharp as I thought it would be, but it is good enough.
I would recommend this to a friendGreat doing business
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with everything about our purchase; price, service, delivery. Thank you.
I would recommend this to a friendthe Wife Loves it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Un my house if the wife is not happy then nobody is happy
I would recommend this to a friendRegret
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm only giving this tv two stars since customer service has been decent for the most part . They have replaced this tv twice and like other reviews . I'm getting a horizontal line with direct TV . It's not the provider either that I made sure of . To be honest this tv not compatible if your using it for hd cable . However to fix the problem somewhat change settings to game mode turn down sharpness to -14 since game mode looks like crap with direct TV and color temperature to cool and up the color to +20 . It will make the picture quality look presentable at least.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 65" Class LED 4K UHD Smart Fire TV Edition TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
A steal.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally stole this tv!!! Love it!!! What a deal!!!
I would recommend this to a friendMY TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its only been over a month, but I love the TV. thanks
I would recommend this to a friendInsignia 65 TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv just quit working suddenly. Luckily, i had purchased the geek squad warranty which woul have soon expired. Replacement was smooth and all associates very helpful.
No, I would not recommend this to a friendMy new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!! I am enjoying my tv very much. Thank you so much
I would recommend this to a friendplease call me jase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JSNJ Can you pleas call me jase I need to speak with you please
I would recommend this to a friendBeware in the hood.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen of death after 1 year.No picture just sound while in the middle of watching netflix.Power cycle dont fix this cheap internal chip tv..Dont bother to power cycle..DO NOT BUT THIS TV...Im Twiterjoker1112.We was told these were great tvs,And had a 3 to 5 year warranty.Now they want a tech for 125$ to tell me the backlight is defective,parts not included..
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Don’t buy this tv pls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv broke within the first 6 months of me having it, had to purchase a new one but it had great sound quality not worth the headache
No, I would not recommend this to a friend