Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
Life Expectancy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv and every other tv like it has a life expectancy of 2-3 years max. Once it reaches that max the picture will cease to work and you’re left with a black screen and volume. The problem cost more to fix than just purchasing another tv. Prior to that, television will work just fine. After invest in another tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KeithJ,
Thank you for taking time to write a review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Reliability
Do Not Buy Insignia Brand - Save your Money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not Buy Insignia - just save the money. Tv went out in just over one year - which coincidentally skips past their given warranty without paying for an “extended warranty” …No help or viable assistance from Best Buy/ or Insignia who shuffle you back and forth avoiding any solution to the issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our 65" Smart Fire TV, I understand how upsetting it must be not being able to enjoy your TV that's why I would kindly ask you to contact us using the link below, we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Worst tv I’ve ever purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv I wish I never bought it you cannot download the spectrum tv app because it doesn’t have it they told me I have to hook a RokuTV box to it or use me cell phone to mirror my cable The picture quality is horrible shaky glitches I wish I never bought it and I can’t return it I’m stuck with it don’t make the same mistake I wish that someone would have put this on before o bought it . If you still buy this tv after reading this your not very smart and you will be as mad as I am after you sit down and finally see the trash you bought so thanks best buy or insignia for nothing but taking my money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 65" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Just Average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great picture, I was trying to adjust the lighting on day 1
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Do not purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! I purchased this tv and it is always glitching. The picture quality is decent, but there must be some type of manufacturing issue since the tv glitches.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65" Fire TV. I am sorry to read about the inconvenience. Kindly contact us to be able to assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
DONT DO IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv remote starts malfunctioning after 8 months. If you like having a tv that you can’t control the volume on or turn on and off this is for you
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HeatherM. Thank you for taking the time to leave a review on Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand that you are having an issue controlling your remote. Please try to do the pairing process on it. If it still did not work, please do not hesitate to contact us.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Only a 3-year TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was all round good for the price point. but the back light failed at 3 years.
No, I would not recommend this to a friendDon’t bother buying a firetv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv just buffers all the time regardless of internet speeds. I’m almost thankful that this happened within days of purchasing it. Got to googling found out it’s a common issue with fire tvs in general and decided I didn’t want the headache and returned it immediately. Do yourself a favor and buy any other OS smart tv because firetvs are more like a dumpster fire
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Curiositykildcyd,
Thanks for taking the time and effort to leave a review with our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
DON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY THIS TV!! I bought the 65 inch and there is a horizontal motion line that runs through the picture every minute. I thought I had a defective product and got it replaced...but same issue. BestBuy knows about this issue and is still selling the TV.
No, I would not recommend this to a friendAmazon controls.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would look at this if it was a Roku or even Google tv but Fire tv is a deal breaker for me, only 3 hdmi,s another deal breaker, it,s 2022 folks 3 hdmi ports simply does'nt cut it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mintzz. Thank you for taking the time to leave a review on Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry for failing in meeting your product expectation. In any case you have any inquiry, kindly call us.
Mary I Insignia Products Customer Support
Not Compatible With Anything.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is not compatible with cable. I ended up getting a full refund because of this BS. If I were you, I’d go to another brand.
No, I would not recommend this to a friendopen box was not a good idea
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound does not work. Geek squad trying to fix it we will see Bought a sound bar to by pass TV sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us and we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
www.insigniaproducts.com/support
No sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound on tv does not work myself and the tech support has tried as well and nothing, just a waste of tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Patra,
Thank you very much for taking the time to review our Insignia - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color disappeared, TV destroyed a month after plugging it in. Great...
No, I would not recommend this to a friend