Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
Small living room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with smart features no fire stick or Roku needed 4K looks awesome!
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Only problem we have had is figuring out how to allow a new device through our Amazon account.
I would recommend this to a friendGot a defective set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price! I have a few…But have to return this on due to defective display. Several large red spots spread out over screen. I wish I tested set before I hung it on the wall :( but would still recommend this brand at this time, I will try another set hopefully no problems!
I would recommend this to a friendMy insignia television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice television,,i cant find how to do ,picture n picture,,over all im satisfied
I would recommend this to a friend- Cons mentioned:Remote control
screen keep freezing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase TV a year ago and had to factory reset my tv three times because it kept getting stuck on "searching for remote". Insignia support service advised I had to buy a new remote to unfreeze screen. I've purchased the remotes twice to unfreeze the screen. If I known this was going to happen. I wouldn't have purchased it. I will be buying another brand. This is not worth it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Satisfied,
We appreciate your feedback. For further assistance, please contact Insignia 1-877-467-4289 or you may visit https://www.insigniaproducts.com/ for more details and troubleshooting steps.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Pros mentioned:Ease of use
Totally dissatisfied with this purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good option, I have bought several Insignia products from Best Buy in the past, and I have been very satisfied. This TV was easy to install, connected right the way to the wifi, and to my amazon account but suddenly, a red line was on the screen, randomly. It appears and disappears. Geek squad checked it and it went back for a refund. Also, I bought it because an Echo was offered for free, but they just canceled it, stating it was out of stock. Very disappointed with this purchase, everything went wrong.
No, I would not recommend this to a friend very nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV easy setup. my only issue Is figuring out.picture settings
I would recommend this to a friendLOVING MY TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST SH|+ EVER HAD IN MY LIFE !!!! I got it in Fairfield, and is the best thing that happened to me so far !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Martincardona21,
Thanks so much for taking the time to leave your review on our Insignia Products 65" Class LED 4K UHD Smart Fire TV Edition TV. We are very glad to read that you are enjoying your new 65'' smart tv. With the downloadable streaming apps and Alexa voice remote, we know that you will continue to enjoy your TV. Congrats on the new TV, we know how important this purchase was for you so if you ever have any questions, feel free to reach out to our team, we are happy to help you out.
| Jaṇìṇa G | Insignia Products | https://www.insigniaproducts.com/contact-us
Love my new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it does Avery thing that I need in more very big tv
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television and the price was even better!!!!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Good sound and image. Very satisfied I hope it lasts.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand, great buy. Got TV on sale for Christmas. Happy I got it. All smiles for me.
I would recommend this to a friendSmart Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my smart tv. Unhappy that it was never minted by BestBuy
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great and i love it. Thanks to my wife
I would recommend this to a friendChristmas Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, but have the Geek Squad install it. They do a great job!
I would recommend this to a friendRegretting purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After making settings adjustments I decided to keep the TV. Biggest issue I've had so far is green flash while watching YouTube app. This issue does also happen while playing other apps. I called customer service but they just told me to unplug it, which I already did. The rep told me to call back while it's occuring, but it happens without rhyme or reason. The flashing now includes black and white lines. I included a screen shot and short video of issue. It's so unpredictable I literally just recorded while watching videos to catch issue.
No, I would not recommend this to a friendDO NOT WASTE YOUR MONEY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse TV I've ever owned. Purchased for my wife on Mother's Day 2022, & by Father's Day 2023 its inoperable (as soon as manufacturer's warranty ended). Now I have a smart TV that has turned into a 65 inch blinking "Insignia fire tv" sign mounted on my living room wall. UNACCEPTABLE! I will NEVER purchase.... i mean waste my money on an Insignia product again & I advise you tell any one truly care about to do the same!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MarlonH,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Red dot on TV screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure if it’s me or just the quality of the TV. I bought a new tv, and I’d hate to bring it back for something so minute. But there is a red dot on the screen when I power it up and when it’s a black screen. It’s horrible. What are my options? I’d this common or do I need to return it for a better quality tv?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Lasted 24 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.25 days this tv lasted with only watching 4 times. NowI get vertical lines down the tv and can't see anything. I called Insignia, spent 30 minutes with them on the phone. Its outside of the 14 day return window, so now I have to wait for an in-home technician to inspect it 1 month out from today. Perhaps I got a dud compared to all the great reviews, but to only last 24 days in not acceptable even for a budget tv.
No, I would not recommend this to a friendAlready broken LED screen with very little force!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3 year old son accidentally hit the screen with a plastic hanger and half the LED on the tv is out! It took us forever to even find the tiny spot on the tv powered off of where this even happened too!!! So obviously this is a Very cheaply made tv if a 3 year old with a plastic hanger making a tiny nick on the screen causes the led to go out on half the screen!!! This is exactly why you pay a few hundred more and go with a Vizio or Samsung !!! My Vizio fell off the mount last year and didn’t break!!! ! I can assure you this is my first and my last Insignia purchase!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MrsCrowden,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/