Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
Received two and still issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv had lines running down, exchanged it after a couple of weeks. Second tv had a flashing line at the top. Doesn't seem like a very good quality tv.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes a lot because it runs solely off fire stick for navigation.
No, I would not recommend this to a friendTv insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv size is okay I will say the picture quality just isn’t there
No, I would not recommend this to a friendTerrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV because of the price and programming but returned it the next day. TV had ghosting and the picture quality was horrible. I tried different settings and nothing worked. Returned it the following day without hesitation. Inside source told me that these TV’s will eventually have issues with ghosting and he/she is not surprised that it happened to one right out of the box.
No, I would not recommend this to a friendUnimpressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a little disappointed with the picture. It's not bright and clear. I adjusted the picture and still not satisfy. I purchased a 48in 5 years ago and thought going back with the same brand would be ok but upgrading to a 65 i think was a mistake. Im almost certain i will be returning for a different brand before my return time frame is up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 65" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with your fire TV picture. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Reliability
I wish I would've skipped this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best tv. It freezes up a lot and shuts off for no reason.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Bad sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it BUT the sound is so low. I wish it could be louder without having to be at 60 or 70 /:
No, I would not recommend this to a friendTry another brand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in January 2022 took out the box last week weekend and it’s been blinking black . The pitcher will play but it will consistently blink black . Like there’s a defect within the tv . Best Buy told me to pay $200 for their membership repair or to call the manufacturer company . I already threw the tv box out . So I’m going to try to call the manufacturer to see what they can do . Whenever I get off brand TVs this never happens . Oh and my review comment got deleted
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced getting this Insignia™ Smart Fire TV. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iteam started working fine now I have a thin green line at the bottom of the screen
No, I would not recommend this to a friendGreen dots for decoloration
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality but after a few months I am having greens dots in my screen.
I would recommend this to a friendVery Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was easy to set up and we were so happy until the second day when a horizontal line began scrolling down through the picture every 5 min. We returned the TV and ordered a replacement. Within 10 min of setting up the new one, the same horizontal line showed up. Thinking it must be our HDMI cable, cable box or coax line, we replaced everything. Nothing fixed the problem. Upon doing some research it appears there are a lot of people having the same problem with this 65” Insignia. Sadly, we returned the second one and bought a Sony.
No, I would not recommend this to a friendIn...what?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound goes in and out, cable has started being iffy.
No, I would not recommend this to a friendDecent Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a Decent TV? This SHOULD fit the bill unless you need all of the latest bells and whistles.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok tv for the price I don’t like how my sound bar hooks up
I would recommend this to a friend50% 50%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv, but I have trouble with the HBO Max app, so I returned
I would recommend this to a friendAverage tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv isnt as clear as u thought it would be. It is average at best.
No, I would not recommend this to a friendGood TV For The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV for the price, but if you are looking for great quality this might not be for you.
I would recommend this to a friendInternet connectivity issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV one month ago as part of Thanks Giving day deals and unfortunately I am facing internet connectivity issues , tried all trouble shooting steps that are shared by Technical expert, but still the issue connecting to internet has not resolved. However, best buy offered a replacement of the TV, waiting for the TV now and hope that will not give any trouble.
No, I would not recommend this to a friendBad TV don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this TV, we have 3 other insignia tv that we love. Every time I turn on the TV I have to restart it in the setup to be able to open an app, I can't stream from my cable app because amazon doesn't have a contract with Charter/Spectrum in my area. My Roku TV's are much better. I don't know if I have a lemon or if firetv is just this bad. I wish I would have returned it when I had the chance
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Warreld!
Thank you for writing a review about our 65" TV! We understand how frustrating is when a TV does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Smart fire tv - AMAZON
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV 2 weeks ago. The picture is constantly changing in color, the screen is either small or large, maybe for such a price this TV is normal, but I am not at all happy with this purchase and if it is possible to change it, I would do it with pleasure
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Arie,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
