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Customer Ratings & Reviews

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$269.99
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Comp. Value: $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1235 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, weight, ease of use, and size of the 65" Class F50 Series LED 4K UHD Smart Fire TV. Many find the setup to be easy and appreciate the product's price. However, some customers have expressed concerns regarding the responsiveness of the TV and the operating system, with a few noting issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,235 reviews
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice of a tv. Would purchase it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could have better audio oh, and a 3.5mm jack on the remote. OTHERWISE, I'm happy and the curbside pickup was a breeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice TV which I purchased at a very good price. My only complaint is that some of the older shows and movies only show on half the screen. I think there is some control that I have not figured out yet that will give me most of the screen viewing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the TV to be a nice purchase at a very good price. We understand your concern about older shows and movies displaying on half the screen. This issue might be related to the aspect ratio settings, and adjusting these settings could help you achieve full-screen viewing. We appreciate your patience and understanding as you explore the features of your new TV. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the price as well as the setup is very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Big or Go Home!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on my bedroom wall! My husband and I enjoy it and so do the grandkids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smooth and has been working extremely well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price but picture quality needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but picture doesn’t seems bright and there is white light around the edges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There so great everyone should buy from Best Buy!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Average TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an average tv for a good price this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV at Best Buy in South Philadelphia. It was delivered on time, as promised. I love the TV and appreciated the excellent service I received when they delivered it. Great job! I will definitely be buying other items from Best Buy in the future.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV and that the delivery experience met your expectations. Our goal is to provide quality products and excellent service, and it's great to see that reflected in your experience.

      If you have any questions or need assistance with your TV in the future, please don't hesitate to reach out. We're here to help!

      Enjoy your new TV, and we look forward to serving you again! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Tv quality is amazing and it even has different media settings which I really enjoy. Easy to mount and remote came with batteries and spare batteries. Definitely going to purchase another one for my living room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AiyannaH,

      Thank you for your wonderful feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV! We're delighted to hear that you find the TV quality amazing and enjoy the different media settings. It's great to know that the mounting process was easy and that the remote came with spare batteries. We're thrilled that you're considering purchasing another one for your living room. Your satisfaction is important to us, and we're glad our product meets your expectations. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Wise and Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and Wise Purchased! Resolution and size for the price was wonderful! Thank you so much for a great entertainment device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the price! Nice big smart tv for the bedroom, or any room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time purchasing a firetv and I’m really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and service review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m definitely pleased with my TV. Easy to work and high clarity and clear screen. In addition to that, the customer service both on the phone and the delivery was top tier. I’m overly satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that you are pleased with your TV, finding it easy to work with and enjoying its high clarity and clear screen. It's wonderful to know that our customer service, both on the phone and during delivery, met your expectations. Your satisfaction is greatly appreciated. We look forward to serving you again in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV especially for the price. Team in the Store was super friendly and helpful. I will be going to Best Buy for all my appliance needs moving forward.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That’s awesome! The Insignia 65" Class F50 Series LED 4K UHD Smart Fire TV delivers great picture quality at an affordable price, making it a solid choice. Plus, having a helpful team in-store always makes the experience even better! If you want to check out more details, you can find them here. Hope it keeps bringing you fantastic entertainment! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not bad but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture looks good but not very good if you want to fine touch the settings. Also lags with higher resolution streaming. Especially with certain apps. Good things is that it is very lightweight and voice commands work well

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re glad to hear you’re enjoying the lightweight design and the convenience of voice commands on your Insignia™ 65" Class F50 TV (Model: NS‑65F501NA24). We’re sorry to hear that the picture settings and streaming performance didn’t fully meet your expectations, especially when using higher‑resolution content or certain apps. Your feedback is valuable and helps us continue improving our products and overall customer experience. please feel free to contact us at 877‑467‑4289 or insigniasupport@bestbuy.com and we will be happy to help you.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Conference Room TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for our conference room! We are thoroughly enjoying having our presentations available on the TV. Makes training more efficient for everyone! Not to mention, the color is crisp and smooth throughout.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AmandaM,

      Thank you so much for your wonderful feedback! We're thrilled to hear that the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV is enhancing your conference room experience. It's great to know that the crisp and smooth color is making your presentations and training sessions more efficient.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my TV bought for my bed room and the sale price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the product and no issues thus far. I do wish there was some more customization options but that is being very specific. All in all the product is good at the price point and would recommend

    I would recommend this to a friend