Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Tech Fest Deal
Loading...
$269.99
Save $180
Comp. Value: $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1235 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, weight, ease of use, and size of the 65" Class F50 Series LED 4K UHD Smart Fire TV. Many find the setup to be easy and appreciate the product's price. However, some customers have expressed concerns regarding the responsiveness of the TV and the operating system, with a few noting issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,235 reviews
  • Rated 5 out of 5 stars

    65 in

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase this year, hand down, best electronics store on the planet.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Shrug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, not the best tv though. Feels cheap. Long load times on home menu. Just an average TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We appreciate you highlighting both the value and areas where the product could be improved. Your input helps us better understand how we can enhance the overall experience and continue to develop products that meet a wide range of expectations.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic. Amazon fire ugrqdes are great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is really good so far, my issues are more with the fact that I have a gaming console and I liked how my old tv recognized and prioritized the connection. This one doesnt do it, other than that it has been good overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am okay with this purchase. I am having some difficulty in acquiring a manual to fully understand and operate this tv to its fullest. I have tried the suggestions of going to best buy.com. Not successful yet. Maybe fire tv next

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're generally satisfied with your purchase. We understand your frustration with acquiring the manual. You can find Insignia TV manuals on websites like ManualsLib[1](https://www.manualslib.com/brand/insignia/tv.html) and Manua.ls[2](https://www.manua.ls/insignia/ns-50f301na24/manual). We hope this helps you fully understand and operate your TV. Your insights are valuable to us, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value, Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale to upgrade and go bigger. Very happy with the quality. Streams seamlessly, movies, tv, and games look great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback. We’re glad to hear that the upgrade has been a success and that you’re enjoying the improved size and quality. It’s great to know that streaming, movies, TV, and gaming all look and perform well. We appreciate your support and are happy the TV is delivering the experience you were looking for. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    65” TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV / Service / Price I have another 20 some characters to use before the review will be accepted I’m sure I’ve now got the minimum of 50 characters

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, DavidK! It's great to hear that the Insignia™ 65" Smart Fire TV delivered on quality, service, and value. And hey, sometimes you just have to add a few extra words to meet that minimum character count! We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the luminance, overall great choice and even better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that carried the TV out to my car came out quickly and was very professional. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very clear definitely worth the buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy: Insignia 65 inch TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is amazing! Very well priced and easy to setup. It’s like having a movie theater in my apartment!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    65 tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to unplugged and plug it back for a better picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inch fire tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my purchase so far, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Fire TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV especially for the price. The mounting holes could’ve been more centered but other than that great product!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RickyA,
      Thanks for the great feedback! We're glad to hear you're enjoying the performance and value of your new 65" Fire TV. We appreciate your note about the mounting hole placement it's helpful input as we continue to refine our designs. Enjoy your viewing experience, and thanks for choosing Insignia! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    Be aware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv isn’t worth the buy. We had the first tv and it blacked out at the bottom of the tv within 2 weeks. Got the replacement tv and it glitches often, while connected to the internet. It was reasonably priced, but out of the normal brand we purchase for our home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is cool especially for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV especially for the price employees where happy to see this as a gift for the giveaway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia has always been reliable.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because I have always found the Insignia brand to be a reliable product while being cost effective. It has actually outlasted name brand appliances in the past. I'll keep using them.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your loyalty and trust in the Insignia brand! We're delighted to hear that our products have proven to be reliable and cost-effective for you, even outlasting name brand appliances. Your continued support means a lot to us, and we're committed to maintaining the quality you expect.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fire Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Love that i can download my favorite tv apps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst TV I have ever purchased in 35 years.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst TV I have ever bought. I had started buying Insignia for my kids rooms (40") and have had no problems with them. I bought this one to replace my Samsung due to power surge during a storm. I have had nothing but problems. I returned the first one thru the warranty and have the same problems with this one. It is extremely slow to start up, select any apps, and starting any apps. Turning on the tv, selecting hulu, going to my live channel I want to watch literally takes at least 2-3 minutes. It will go back to the home screen in the middle of watching hulu for now reason. Guaranteed I won't win one their so called $400 gift cards with this review.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jay, thank you for sharing your experience with us. I’m really sorry to hear that you’ve had ongoing issues with your 65" Insignia F50 Series TV, especially after already replacing the first one. That’s definitely not the experience we want for you.

      Please reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can review the issue in more detail and work toward a solution. Thank you again for your feedback. We really appreciate you giving us the opportunity to help. Vennila | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    good tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer support when calling into the Geek Squid was terrible. I had a question about setting it up and I was told I would have to call the manufacture of the tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, mcfly! We appreciate you taking the time to let us know about your experience. Your input is valuable to us, and we're glad to hear from you. If you have any other comments or suggestions, please feel free to share them. Jeth | Insignia Support. BBY-ExBrand_Insignia