Customer Ratings & Reviews
- Model:
- NS-65F501NA24
- SKU:
- 6605982
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the amazing picture quality of the 65" Class F50 Series LED 4K UHD Smart Fire TV, along with its light weight, ease of use, and perfect size for many living rooms. The setup process is also considered easy, and the product offers excellent value for its price. However, some customers have reported that the TV can be a little slow to respond at times, and the remote control may lag.
This summary was generated by AI based on customer reviews.
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just this TV it's easy to fire TV so i can get to the apps
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, tphidoggs1977! We're thrilled to hear that you love your new Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. It's great to know that you find it easy to use and enjoy accessing your apps. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price easily mounted easy to set up
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are pleased to hear that you find our TV to be a good value for the price. It's great to know that it was easy to mount and set up. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs.Keith | Insignia Support
IT specialist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great TV for the price I mean to buy more of it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you find our TV to be a great value for the price and that you are considering purchasing more. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Keith | Insignia Support
Insignia tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 65" insignia brand tv for an affordable price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! It's great to hear you're enjoying your 65" Insignia TV and that you found it at an affordable price. We're glad it's meeting your needs. - Carl | Insignia Products
Affordable but lovely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I was looking for! Amazing value for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Haley! Thank you for your feedback! We're thrilled to hear that the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV is exactly what you were looking for and that you find it to be an amazing value for the price.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
MR. B
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCENTLENT TV FOR THE PRICE !! OUTSTANDING PICTURE !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic feedback. We are thrilled to hear that you find our TV to be an excellent value for the price and that you are impressed with the outstanding picture quality. Your satisfaction is important to us, and your comments inspire us to continue delivering high-quality products and services. Keith | Insignia Support
- Pros mentioned:Picture quality
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crap.. the picture is good.. but the tv randomly goes back to the home screen and if the tv is paused for 15 mins, it shuts off and there is no way to shut that off. Very frustrating.
No, I would not recommend this to a friend Its an ok product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is decent for the price but the overall product could use a few updates
I would recommend this to a friend- Cons mentioned:Responsiveness
Worthless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over 4 months and now have flickering on most apps and a 1/4 of my screen is pink or white...depending on app I watch from. I wish I would've read all the reviews. So many people are reporting that it lasted them just a few months. I guess you really do get what you pay for.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Worked good until it didn’t
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a few days started having problems with pitcher and dropping the Internet wound up returning it for an LG model that said while it was working, it really did have a nice picture
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TBoss21,
Thank you for sharing your experience. I'm sorry to hear that you encountered issues with the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. It's unfortunate that the picture quality and internet connectivity problems led to a return. However, it's good to know that you appreciated the picture quality while it was working. I apologize for any inconvenience this may have caused and If you need further assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was everything we needed and more. Great quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AlexandriaE! We're thrilled to hear that the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV has exceeded your expectations and provided great quality. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ivy | Insignia Support
Simply a tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for the price it’s ok. The volume is not great and the remote is absolutely garbage. But we are able to watch tv in a room we won’t use much.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback. We're glad to hear the Insignia™ 65" Class F50 Series Smart Fire TV is serving its purpose in your space, though we’re sorry to learn that the volume and remote didn’t meet your expectations. Your input is incredibly valuable, and we’ll be sure to pass it along to our product team. If you’d like, we’d be happy to help troubleshoot the volume issue or explore remote alternatives that might improve your experience. Thanks again for choosing Insignia, and please don’t hesitate to reach out if we can assist further. Ivy | Insignia Support
Happy new year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal Best Buy always has a good selection My go to store
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you found a good deal and appreciate the selection at Best Buy. It's great to know that we're your go-to store. Your satisfaction is important to us.
- Carl | Insignia Products
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and convenient process. Great prices and service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We're thrilled to hear that you found the process easy and convenient, and that you appreciated the great prices and service. Your feedback is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good viewing screen, light and fast to mount. Good Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are satisfied with the viewing screen and that you found it light and easy to mount. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is inexpensive and it shows. The screen is splotchy with solid color or greys, there is also light distortion at the edges. The chipset is clumsy and handles the software sluggishly. One of the worst faults is that standard 4X3 television images are squashed from all streamed sources, and there is no way to correct it. If you don't like Mr Spock with a skinny head this is not the TV for you. It is OK for a second TV. Football games, etc. look OK. But if you can spend a little more money I would pass this one by.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulH,
Thank you for taking the time to share your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're sorry to hear that the product did not meet your expectations. Your detailed review is valuable to us, and we appreciate your honesty.
We will look into the issues you've mentioned regarding the screen quality, chipset performance, and aspect ratio handling. Your insights help us improve our products and ensure a better experience for our customers.
If you have any further concerns or need assistance, please feel free to reach out. - Emman | Insignia Products
- Pros mentioned:Picture quality
Great picture, horrible WiFi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall video quality is good but the WiFi connectivity is horrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ZachD, for your, ZachD, for your feedback. We're feedback. We're glad you're enjoying glad you're enjoying the picture quality the picture quality of your TV, and of your TV, and we’re sorry to hear we’re sorry to hear about the WiFi issues about the WiFi issues. Your comments are. Your comments are helpful as we continue to refine our products helpful as we continue to refine our products and address connectivity concerns. Tine | Insignia Support
Lousy customer experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product as delivered was not as advertised. It was an open box, but did not state that parts would be missing. The person who delivered the product to the car stated all parts were present. At home (70 miles from Best Buy store), found the power cord and remote control were missing. Can't call Best Buy store, because they don't make it possible. Best Buy 800 number couldn't;t have cared less. Overall, lousy experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re truly sorry to hear about the missing parts and the inconvenience it caused, especially given the distance from the store. We understand how frustrating this must have been and appreciate you bringing it to our attention. Your feedback is important and will be shared with the appropriate teams to help improve communication and service.
Keith | Insignia Support
Dissapointed Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Cox remote cannot turn this on or off and cannot control the valume. I was very disappointed. It appears to be a technology difference. The salesman failed to tell me that that even though we discussed the fact that I wouldd use the TV mostly with Cox TV. He was interested in making the sale, not interested in customer needs and satisfaction.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We apologize for the inconvenience caused by the compatibility issue with your Cox remote. It's disappointing to hear that the salesman did not provide the necessary information regarding this matter. Your feedback is valuable to us as we strive to improve our customer service and ensure that our team is more attentive to customer needs and satisfaction.
Keith | Insignia Support
Volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is very low and the control doesn’t have a mute button,the apps weren’t working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear you're experiencing issues with very low volume, a missing mute button on your remote, and non-working apps on your Insignia TV. We understand how frustrating these problems can be when trying to enjoy your entertainment. For direct assistance with these concerns, please call our hotline at 1-877-467-4289.
Carl | Insignia Products