Customer Ratings & Reviews
- Model:
- NS-65F501NA24
- SKU:
- 6605982
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, weight, ease of use, and size of the 65" Class F50 Series LED 4K UHD Smart Fire TV. Many find the setup to be easy and appreciate the product's price. However, some customers have expressed concerns regarding the responsiveness of the TV and the operating system, with a few noting issues with the remote control.
This summary was generated by AI based on customer reviews.
65” Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV especially for the price. The mounting holes could’ve been more centered but other than that great product!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RickyA,
Thanks for the great feedback! We're glad to hear you're enjoying the performance and value of your new 65" Fire TV. We appreciate your note about the mounting hole placement it's helpful input as we continue to refine our designs. Enjoy your viewing experience, and thanks for choosing Insignia! Patricia | Insignia Support
- Cons mentioned:Responsiveness
Be aware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv isn’t worth the buy. We had the first tv and it blacked out at the bottom of the tv within 2 weeks. Got the replacement tv and it glitches often, while connected to the internet. It was reasonably priced, but out of the normal brand we purchase for our home.
No, I would not recommend this to a friend Tv is cool especially for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV especially for the price employees where happy to see this as a gift for the giveaway
I would recommend this to a friendInsignia has always been reliable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product because I have always found the Insignia brand to be a reliable product while being cost effective. It has actually outlasted name brand appliances in the past. I'll keep using them.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your loyalty and trust in the Insignia brand! We're delighted to hear that our products have proven to be reliable and cost-effective for you, even outlasting name brand appliances. Your continued support means a lot to us, and we're committed to maintaining the quality you expect.
- Carl | Insignia Products
Fire Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Love that i can download my favorite tv apps
I would recommend this to a friendThe worst TV I have ever purchased in 35 years.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever bought. I had started buying Insignia for my kids rooms (40") and have had no problems with them. I bought this one to replace my Samsung due to power surge during a storm. I have had nothing but problems. I returned the first one thru the warranty and have the same problems with this one. It is extremely slow to start up, select any apps, and starting any apps. Turning on the tv, selecting hulu, going to my live channel I want to watch literally takes at least 2-3 minutes. It will go back to the home screen in the middle of watching hulu for now reason. Guaranteed I won't win one their so called $400 gift cards with this review.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jay, thank you for sharing your experience with us. I’m really sorry to hear that you’ve had ongoing issues with your 65" Insignia F50 Series TV, especially after already replacing the first one. That’s definitely not the experience we want for you.
Please reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can review the issue in more detail and work toward a solution. Thank you again for your feedback. We really appreciate you giving us the opportunity to help. Vennila | Insignia
good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer support when calling into the Geek Squid was terrible. I had a question about setting it up and I was told I would have to call the manufacture of the tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, mcfly! We appreciate you taking the time to let us know about your experience. Your input is valuable to us, and we're glad to hear from you. If you have any other comments or suggestions, please feel free to share them. Jeth | Insignia Support.
Great TV for affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price!! It was definitely a perfect birthday surprise for my other half.
I would recommend this to a friendGood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks fine and cheap pricing making this an ideal item for your viewing pleasure.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been an excellent tv, we’ve had it a few months now and couldn’t have asked for anything better.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re thrilled to hear that the TV has been performing so well and continues to meet your expectations after a few months of use. It’s always rewarding to know our products are delivering a great experience. Your support means a lot to us. – Keith | Insignia Support
Insignia Smart Fire TV 65 in 4KUHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price appears to be worth the value, but just purchase less than a month, so we see how long Insignia smart fire tv last, first time purchasing this brand.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi customer,
Thank you for your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV! We're glad to hear that you find the price to be worth the value. As this is your first time purchasing our brand, we hope the TV continues to meet your expectations over time.
If you have any questions or need assistance, please feel free to reach out. - Emman | Insignia Products
Tv you must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved everything about the tv. I actually got 2 tvs.
I would recommend this to a friendlove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks amazing, probably going to invest in a second one for the bedroom next!
I would recommend this to a friendProduct is nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv only thing is trying to mirror my phone to the tv has been really frustrating.
I would recommend this to a friendIgnored
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to get someone to help us get our tv just a slow process
I would recommend this to a friendAvoid this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 is being generous. The product itself is fine. But god bless if you have issues. My TV was broken almost 2 months the warranty and the warranty department for Insignia is probably the worst I’ve ever worked with. I order many different items from Best Buy will NEVER buy this line again. 2 months no television. Had to wait 45 days for a repair guy 5 tickets later I got a replacement. Just avoid it spend the extra 50/100$ on better quality and better service. AVOID.
No, I would not recommend this to a friendSatisfaction guaranteed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is outstanding. You don't have to approach anyone with questions. They'll approach you.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the fantastic review! We're so glad to hear you're enjoying your Insignia™ 65" F50 Series Smart Fire TV and that our customer service made a great impression. We believe in making your experience seamless from setup to support and it’s wonderful to know our team was proactive and helpful. Patricia | Insignia Support
Satisfied customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. I probably get a better brand, but other than that I like it.
I would recommend this to a friendTurns off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv but after a few mins of me pausing a movie or show it automatically turns the tv off!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest review! That auto shut-off sounds frustrating—definitely worth checking the sleep or eco settings in the menu. Let us know if you need help!
— Shiela | Insignia Support
65 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the help and product from best buy!
I would recommend this to a friend