Customer Ratings & Reviews
- Model:
- NS-65F501NA24
- |
- SKU:
- 6605982
Customer reviews
Rating 4.5 out of 5 stars with 1246 reviews
(1,246 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, weight, ease of use, and size of the 65" Class F50 Series LED 4K UHD Smart Fire TV. Many find the setup to be easy and appreciate the product's price. However, some customers have expressed concerns regarding the responsiveness of the TV and the operating system, with a few noting issues with the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products! Great customer service! Set up of this product was quick and easy!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, JamesT! We’re delighted to hear that you had an excellent experience with both the Insignia™ 65" Class F50 Series TV and our customer service team. It’s great to know that setup was quick and easy for you! We appreciate your support and hope you enjoy all the amazing features your new TV has to offer. Ivy | Insignia Support
Rated 5 out of 5 stars
Great quality, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with great functionality for the price. Works seamlessly with my other smart home products. Great addition to my home
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback. We are delighted to hear that you are enjoying the great functionality of the TV and that it works seamlessly with your other smart home products. Your satisfaction is important to us, and we are pleased that our product is a great addition to your home. We appreciate your support and look forward to continuing to provide you with quality products.
Keith | Insignia Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing buy with excellent customer service. I'm going to buy another one today
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your kind words! We're thrilled to hear that you had an amazing experience with the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV and our customer service. Enjoy your new TV, and we’re excited that you’re coming back for another one! |Angelica| Insignia Products|
Rated 1 out of 5 stars
JUNK DO NOT WASTE YOUR MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV purchased. Bought this tv not even a month ago and we have had issues from day 1. 1. The remote lags no matter if we change the batteries or not 2. Forget using HULU because it will freeze and then turn into a bunch of pixels and you literally have to restart it. Do not say reset and blah blah blah we have done it all. 3. The mounting is very low on the TV if you plan to mount on the wall so beware 4. It constantly just shuts off after about 30-45 minutes no matter what we do. 5. It constantly tells us no network when there is definitely a network IT IS GOING BACK. MY OLD SHARP DOES NOT DO ANY OF THIS AND I HAVE HAD IT FOR 5 YEARS OR MORE.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Value for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv, glitches occasionally mostly with Netflix. Sound quality leaves much to be desired.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Freezes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes quite a bit, otherwise picture and screen is great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarlieP,
Thank you for your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're glad to hear that you find the picture and screen quality to be great. However, we're sorry to learn about the freezing issue you're experiencing. Your insights are valuable to us as we strive to improve our products.
If you need any assistance or have further concerns, please don't hesitate to reach out. - Emman | Insignia Products
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great shows amazing I love I got it on sale for 289.99 so that was a bargain.
I would recommend this to a friendRated 5 out of 5 stars
Great Price and Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great service! Thanks for the recommendation
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LevelleS,
Thanks for the kind words! We’re thrilled you had a great experience and that the 65" F50 Series TV is delivering both value and performance. Enjoy the view! Patricia | Insignia Support
Rated 5 out of 5 stars
My Tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TVs, All my tvs are from Best Buy, and they are all insignia Tvs “55” and up
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv Installation went well Installers on time very helpful and friendly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DarylR, for your review! We're glad to hear that your Insignia™ 65" Class F50 Series Smart Fire TV is living up to expectations and that the installation process was smooth. Having helpful and friendly installers can make all the difference! We appreciate your feedback and hope you continue to enjoy your new TV. Ivy | Insignia Support
Rated 5 out of 5 stars
Happy College Football
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works excellent. Very happy with purchase. Good price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That’s awesome to hear! A great TV makes watching college football even more exciting. Glad you're happy with your Insignia™ 65" Smart Fire TV—enjoy the games and thanks for sharing your feedback! |Angelica| Insignia Products|
Rated 5 out of 5 stars
INSIGNIA - 65” Class F50
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture clarity and easy to navigate to use all functions
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Donna! We're so glad you're enjoying the excellent picture quality and easy-to-use features. Great choice!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service when bought and ended up getting a membership because of it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review, JackR! We're glad to hear that you had a great customer service experience and decided to get a membership because of it. Enjoy your Insignia 65" Class F50 Series TV! If you have any questions or need further assistance, feel free to reach out!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! Highly recommend it and very nice price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We’re happy to hear that you’re enjoying the product and found the price to be a great value. Your recommendation means a lot to us, and we’re glad it’s been a positive experience for you.
Keith | Insignia Support
Rated 5 out of 5 stars
Perfect tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was perfect for what we where able to afford at the time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BradA, for sharing your thoughts on the Insignia 65" Class F50 Series LED 4K UHD Smart Fire TV. We’re glad to hear it was the right choice for your budget and that it met your needs at the time. Your feedback is truly appreciated and helps us continue to offer quality and accessible options for all customers. Tine | Insignia Support
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good equipment and with an excellent resolution I recommend them
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Ernesto! Glad to hear you're enjoying the excellent resolution and quality of your new TV. Hope it keeps delivering a top-notch viewing experience!
- Shiela | Insignia Support
Rated 4 out of 5 stars
Sound sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucks everything else ok. Very tinny sound. Need a sound bar
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your honest feedback, Chippy! We're glad to hear you're enjoying most aspects of the Insignia™ 65" F50 Series Smart Fire TV. It’s great that the overall performance is meeting your expectations, and pairing it with a soundbar sounds like a solid way to enhance your viewing experience even further! Jeth | Insignia Support.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not as loud as I thought it would be, but other than that, it’s perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, TieraM! We're glad to hear that you're enjoying the Insignia™ 65" Smart Fire TV despite the sound not being as loud as expected. Enjoy your perfect TV!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Well Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, quality at a reasonable price!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re thrilled that you’re loving the quality and value of your new 65" F50 Series TV. It’s always our goal to deliver great tech without the hefty price tag. Enjoy every moment of your viewing experience! Patricia | Insignia Support
Rated 3 out of 5 stars
Great tv, would buy elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine and works fine. The buying and delivery process through Best Buy was unnervingly difficult.
I would recommend this to a friend













