Customer Ratings & Reviews
- Model:
- NS-65F501NA24
- SKU:
- 6605982
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the amazing picture quality of the 65" Class F50 Series LED 4K UHD Smart Fire TV, along with its light weight, ease of use, and perfect size for many living rooms. The setup process is also considered easy, and the product offers excellent value for its price. However, some customers have reported that the TV can be a little slow to respond at times, and the remote control may lag.
This summary was generated by AI based on customer reviews.
Very poor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very bad, looks like a B rated movie. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re sorry to hear that the picture quality did not meet your expectations. Your input is important to us and helps us identify areas where we can improve. We appreciate you taking the time to share your experience.
Keith | Insignia Support
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time and money. I purchased a 65 in tv. Sound was awful and it would not connect to airplay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello EduardoR,
Thank you for sharing your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issues you've experienced with the sound quality and AirPlay connectivity. Your feedback is important to us, and we will look into these concerns to improve our products. If you need further assistance or have any questions, please don't hesitate to reach out. - Emman | Insignia Products
Broken TV and No Refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken TV and best buy screwed me over with the refund. Not surprised. Best Buy sucks!!
No, I would not recommend this to a friendSound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts out randomly. Works without issue if my gaming system is connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NatasshiaG,
Thank you for sharing your feedback regarding the sound issues with the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience this has caused. As the manufacturer, we are committed to providing high-quality products and would like to assist you in resolving this issue. Please ensure your firmware is up to date, and if the problem persists, contact our customer support for further troubleshooting or service options. We appreciate your patience and value your feedback as it helps us improve our products. - Emman | Insignia Products
- Pros mentioned:Ease of use, Picture quality
Tv insignia.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device, I really liked it, easy to use.excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous tv ! Color is gorgeous crystal clear. Sound is good also. The only part that was not good was the delivery service . I ended up having to go pick it up two weeks after purchase,the driver never even attempted to deliver , and his dispatch not knowing I was standing in my driveway called and said he was standing at my front door . Flat out lied! I won't be buying anything from here again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're glad to hear that you find the TV's color and sound quality to be excellent. However, we're very sorry to hear about your frustrating delivery experience. Your feedback is important to us, and we'll use it to improve our services. If there's anything we can do to assist you further, please let us know. We're here to help!
- Pros mentioned:Picture quality
A very good TV with some caveats
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV overall. I think it has a decent picture ( though the controls in the picture menu are greyed out so you can't adjust the picture). I will say that I needed to buy a sound bar because the TV speakers aren't very good. Also, it would have been nice if they included a voice remote with it. It seems nearly all new TV come with one, but this one did not and I really like using that feature for searching.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you like the TV overall and find the picture quality decent. We apologize for the inconvenience with the greyed-out picture controls and the need to purchase a sound bar due to the TV speakers. Your suggestion about including a voice remote is valuable, and we will consider it for future improvements. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Picture quality
Great tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldnt be happier with my 65” insignia! This is my 4th one and they do not disappoint. Very good quality tv for the small price. I wouls highly recommend it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your continued trust and support! We’re thrilled to hear how happy you are with your 65” Insignia TV and that it’s your fourth one. It means a lot to us that you find great value in the quality and affordability of our products. Your recommendation truly encourages us to keep delivering the best experience possible.
Keith | Insignia Support
- Pros mentioned:Picture quality
Tv delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works as expected. The deliver guy was very professional loading the tv in the vehicle.
I would recommend this to a friend - Pros mentioned:Picture quality
samsung 65 Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy i enjoy it have no problem working well
I would recommend this to a friend great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality for price is great, even bought a second one for the guest bedroom!
I would recommend this to a friend- Pros mentioned:Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great value. I bought this for my mom as her tv went out. She is so happy and it has been an easy transition for her.
I would recommend this to a friend - Pros mentioned:Picture quality
OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great TV. It wasn't what we expected, but it works and it has a great picture. It is too think and it stands too far out of the wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the TV works well and has a great picture. We understand that the thickness and how far it stands out from the wall were not what you expected. Your comments are important to us as we strive to improve our products and meet customer expectations.
Keith | Insignia Support
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. It was easy to set up and it is easy to use. The picture is great and I am really enjoying my new TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you find the TV great and that it was easy to set up and use. It's wonderful to know that you are enjoying the picture quality and your new TV overall. Your satisfaction is important to us, and we appreciate your positive review.
Keith Insignia Support
- Pros mentioned:Picture quality
Best home electronic purchase i have made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has clear resolution and every time I talk on phone I am always asked who is at my house because the sound is so crisp!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, TechTurtle94! We're thrilled to hear that you're enjoying the clear resolution and crisp sound of your Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. It's fantastic to know that the sound quality is so impressive that it even surprises your callers! Your feedback is greatly appreciated. If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Picture quality
Insignia Fire Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV.. Beautiful picture. Hooked my surround sound theater speaker system to it.
I would recommend this to a friend - Pros mentioned:Picture quality
65" Open box TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv works well , great picture . open box description was accurate and no faults or damage was seen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Marshall! We're pleased to hear that your Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV is working well and providing a great picture. It's also great to know that the open box description was accurate and that you found no faults or damage. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Pros mentioned:Picture quality
Best deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great steal love the product Has really gear picture and sound
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia TV is amazing for the price paid. Quality is great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're so glad you're finding the quality of your Insignia TV great, especially for the price you paid. Enjoy your amazing TV! - Carl | Insignia Products
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sold by a great brand, thank you Bestbuy.
I would recommend this to a friend