Customer Ratings & Reviews
- Model:
- NS-65F501NA24
- |
- SKU:
- 6605982
Customer reviews
Rating 4.5 out of 5 stars with 1094 reviews
(1,094 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the amazing picture quality of the 65" Class F50 Series LED 4K UHD Smart Fire TV, along with its light weight, ease of use, and perfect size for many living rooms. The setup process is also considered easy, and the product offers excellent value for its price. However, some customers have reported that the TV can be a little slow to respond at times, and the remote control may lag.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 in insignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is very good, sound is also good and the price was great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Title! We're glad you're enjoying the picture and sound quality of the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV, especially at the price point. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
Rated 5 out of 5 stars
Awesome Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I KNOW I’ve made a GREAT decision with INSIGNIA. I have a OLD school Insignia since 2009, it has traveled from NJ, sat in storage unit for a yr. In AZ & my 52” is still THRIVING. I hope the new school Insignias are as tough as the OG’s are. But I have confidence. Will update you once we have uses the newer & thinner smart tv Insignia
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear about your positive experience with your old school Insignia TV and its durability over the years. Your confidence in our newer models means a lot to us, and we are excited to hear how the newer and thinner smart TV performs for you. Your satisfaction is important to us, and we are glad our products continue to meet your expectations.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv The picture is amazing Great quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you love the TV and find the picture quality amazing. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your expectations.
- Shiela | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great and the sound all around is amazing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you're enjoying the picture quality and amazing sound of our TV. Your satisfaction is important to us!
- Carl | Insignia Products
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality going to buy 2 more soon
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Boot! We're thrilled to hear that you find the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV to be a great value with beautiful picture quality. It's wonderful to know that you're planning to buy two more soon. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Nice TV for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It was easy to setup and quick. The one thing this TV could of used was some additional holes in back to mount. For the price it seems like a decent TV, but time will tell. I have bought other insignia products and had luck with them, but again time will tell with this TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelP,
Thank you for sharing your experience with the Insignia™ - 65" Class F50 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that the setup was easy and quick for you. Your feedback about the mounting holes is valuable, and we'll certainly take it into consideration for future improvements.
We're glad to know that you've had positive experiences with other Insignia products, and we hope this TV continues to meet your expectations. Patricia | Insignia Support
Rated 3 out of 5 stars
Great TV, terrible bloatware Fire stick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but full of Amazon firestick bloatware. Ugh. When you get anything with a fire stick, you get all of Amazon's bloatware that you can't remove. They have all their banners up that you can't remove. Like during lbgt month, they'll put all kinds of crap banners across your TV that you have to sit and look at with your kids all month, it's disgusting. I stopped using fire stick because of this and if you buy this television go buy a Roku and plug it in. Use Roku over your Amazon fire stick, otherwise you'll be running out of memory and no time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts. We understand your concerns about the Amazon Firestick bloatware and the banners that you find intrusive. We appreciate your feedback and will take it into consideration to improve our products and services. Your suggestion to use Roku as an alternative is noted and may be helpful to other customers facing similar issues.
Keith | Insignia Support
Rated 5 out of 5 stars
Delivery was on time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to think the delivery guys were coming on time and being so nice thank you you guys
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We’re glad to hear that the delivery team arrived on time and provided a pleasant experience. We truly appreciate your support and are happy to know everything went smoothly.
Keith | Insignia Support
Rated 5 out of 5 stars
Great experience all around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a great TV & great buying experience from Best Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .EddieS, thank you for your review! We're pleased to hear that you're enjoying the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV and had a great buying experience at Best Buy. Enjoy your new TV!
- Shiela | Insignia Support
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price to just put in the garage would definitely recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, KMKM! We're glad to hear that you found the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV to be a great value. It's fantastic to know that it's a perfect fit for your garage setup. Your recommendation means a lot to us! If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Purchase review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv that I bought Good quality tv works well at home.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that your Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV is working well and providing good quality at home. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new TV!
Rated 3 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great for the cost. My only issue I had was the delivery delay. I was told I was getting a gift card for the delay,but never did.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, ScottK! We're glad to hear you're enjoying your Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV! It's great to know it's meeting your expectations for the cost. Regarding the delivery delay and the gift card, we understand your frustration. To follow up on this, we recommend contacting the Best Buy location or customer service where you made your purchase. They'll be able to look into the status of your gift card and resolve any issues related to the delivery delay. - Mae | Insignia Support
Rated 2 out of 5 stars
meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the manual in the box and Best Buy was sending me to insignia and insignia was sending me to Best Buy and I wasted four hours on the phone. What a joke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the inconvenience you experienced with the missing manual and the runaround between Best Buy and Insignia support. We understand how frustrating it can be to spend hours on the phone without resolution. Your comments are valuable to us and will help us improve our services in the future. We appreciate you sharing your experience.
Keith | Insignia Support
Rated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv brand new and only lasted a few days. Started turning on and off by itself and then would just reboot and reloop over and over. Tried everything doesnt work. Would not recommend this tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are sorry to hear that your new TV started malfunctioning after just a few days. We understand how disappointing and frustrating this must be. Please call our Insignia hotline at 1-877-467-4289 for further assistance. Your feedback is important to us, and we will use it to improve our products and services. We appreciate your patience and support.
Shiela | Insignia Support













