Customer Ratings & Reviews
- Model:
- NS-65F501NA24
- SKU:
- 6605982
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, weight, ease of use, and size of the 65" Class F50 Series LED 4K UHD Smart Fire TV. Many find the setup to be easy and appreciate the product's price. However, some customers have expressed concerns regarding the responsiveness of the TV and the operating system, with a few noting issues with the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good but not if u use hulu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, tv is nice. Hulu live tv is a bummer on the fire tv. Some kind of incompatibility issue.
I would recommend this to a friend Happy new year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal Best Buy always has a good selection My go to store
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you found a good deal and appreciate the selection at Best Buy. It's great to know that we're your go-to store. Your satisfaction is important to us.
- Carl | Insignia Products
Insignia Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was everything we needed and more. Great quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AlexandriaE! We're thrilled to hear that the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV has exceeded your expectations and provided great quality. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ivy | Insignia Support
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and convenient process. Great prices and service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We're thrilled to hear that you found the process easy and convenient, and that you appreciated the great prices and service. Your feedback is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Picture quality
Worked good until it didn’t
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a few days started having problems with pitcher and dropping the Internet wound up returning it for an LG model that said while it was working, it really did have a nice picture
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TBoss21,
Thank you for sharing your experience. I'm sorry to hear that you encountered issues with the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. It's unfortunate that the picture quality and internet connectivity problems led to a return. However, it's good to know that you appreciated the picture quality while it was working. I apologize for any inconvenience this may have caused and If you need further assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good viewing screen, light and fast to mount. Good Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are satisfied with the viewing screen and that you found it light and easy to mount. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
Dissatisfied with sound/volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my daughter as a housewarming gift and the only complaint is the sound not working well. We have to put it up to 50 just to be able to hear it good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ShannonB, for sharing your experience. It’s wonderful that you were able to gift your daughter a new TV, but we’re sorry to hear about the sound issue. Our goal is to provide high-quality entertainment solutions, and we understand how frustrating it can be when they don’t meet expectations. Your feedback is valuable, and we appreciate you taking the time to share it. If you need assistance, our support team is happy to help. Tine | Insignia Support
Insigna tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't know if its me but I just dont see it has a Bluetooth and its not a high quality but fair for the price. I miss my other tv 85" G60d samsung
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest feedback. We understand that transitioning from a previous TV, especially one like the 85" G60D Samsung, can set high expectations. While this model may not have all the premium features, we're glad to hear you still find it fair for the price. Your input is valuable and helps us continue to improve our products and services.
Keith | Insignia Support
65 TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all but you do get what you pay for & my only problem so far is the input selection has glitches it jumps back & forwards
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts. We’re glad to hear the product has been mostly working well for you. We appreciate your feedback about the input selection and will take it into consideration as we continue to improve. Your experience is important to us, and we’re always working to enhance product performance.
– Keith | Insignia Support
Dissapointed Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Cox remote cannot turn this on or off and cannot control the valume. I was very disappointed. It appears to be a technology difference. The salesman failed to tell me that that even though we discussed the fact that I wouldd use the TV mostly with Cox TV. He was interested in making the sale, not interested in customer needs and satisfaction.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We apologize for the inconvenience caused by the compatibility issue with your Cox remote. It's disappointing to hear that the salesman did not provide the necessary information regarding this matter. Your feedback is valuable to us as we strive to improve our customer service and ensure that our team is more attentive to customer needs and satisfaction.
Keith | Insignia Support
Overrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed picture quality is ok, not as described
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mark and thank you for sharing your feedback. We’re sorry to hear the picture quality didn’t meet your expectations and didn’t match what you were anticipating from the description. Your comments help us understand where the experience can be improved, and we appreciate you taking the time to let us know.
Sidhartha | Insignia
Simply a tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for the price it’s ok. The volume is not great and the remote is absolutely garbage. But we are able to watch tv in a room we won’t use much.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback. We're glad to hear the Insignia™ 65" Class F50 Series Smart Fire TV is serving its purpose in your space, though we’re sorry to learn that the volume and remote didn’t meet your expectations. Your input is incredibly valuable, and we’ll be sure to pass it along to our product team. If you’d like, we’d be happy to help troubleshoot the volume issue or explore remote alternatives that might improve your experience. Thanks again for choosing Insignia, and please don’t hesitate to reach out if we can assist further. Ivy | Insignia Support
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is inexpensive and it shows. The screen is splotchy with solid color or greys, there is also light distortion at the edges. The chipset is clumsy and handles the software sluggishly. One of the worst faults is that standard 4X3 television images are squashed from all streamed sources, and there is no way to correct it. If you don't like Mr Spock with a skinny head this is not the TV for you. It is OK for a second TV. Football games, etc. look OK. But if you can spend a little more money I would pass this one by.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulH,
Thank you for taking the time to share your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're sorry to hear that the product did not meet your expectations. Your detailed review is valuable to us, and we appreciate your honesty.
We will look into the issues you've mentioned regarding the screen quality, chipset performance, and aspect ratio handling. Your insights help us improve our products and ensure a better experience for our customers.
If you have any further concerns or need assistance, please feel free to reach out. - Emman | Insignia Products
Below expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is sub par. Apps drop often, and is annoying to have to restart
No, I would not recommend this to a friendIts an ok product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is decent for the price but the overall product could use a few updates
I would recommend this to a friend- Cons mentioned:Responsiveness
Worthless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over 4 months and now have flickering on most apps and a 1/4 of my screen is pink or white...depending on app I watch from. I wish I would've read all the reviews. So many people are reporting that it lasted them just a few months. I guess you really do get what you pay for.
No, I would not recommend this to a friend Lousy customer experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product as delivered was not as advertised. It was an open box, but did not state that parts would be missing. The person who delivered the product to the car stated all parts were present. At home (70 miles from Best Buy store), found the power cord and remote control were missing. Can't call Best Buy store, because they don't make it possible. Best Buy 800 number couldn't;t have cared less. Overall, lousy experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re truly sorry to hear about the missing parts and the inconvenience it caused, especially given the distance from the store. We understand how frustrating this must have been and appreciate you bringing it to our attention. Your feedback is important and will be shared with the appropriate teams to help improve communication and service.
Keith | Insignia Support
Brand new tv doesnt work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially when i turned the tv on i was already impressed. That was shortly lived once the tv would not turn on. It was pretty mych stuck on this diagnosis page and i couldnt get rid of it. I called geeked squad to see if they could assist me. She tried helping but couldn’t resolve the issue. I suggested to exchange the tv but itll take 4 days for the swap to be made. I bought this tv like 2 days ago online and picked up this afternoon. I reallt expect a more urgent time for the exchange
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great picture, horrible WiFi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall video quality is good but the WiFi connectivity is horrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ZachD, for your, ZachD, for your feedback. We're feedback. We're glad you're enjoying glad you're enjoying the picture quality the picture quality of your TV, and of your TV, and we’re sorry to hear we’re sorry to hear about the WiFi issues about the WiFi issues. Your comments are. Your comments are helpful as we continue to refine our products helpful as we continue to refine our products and address connectivity concerns. Tine | Insignia Support
- Pros mentioned:Picture quality
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crap.. the picture is good.. but the tv randomly goes back to the home screen and if the tv is paused for 15 mins, it shuts off and there is no way to shut that off. Very frustrating.
No, I would not recommend this to a friend