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Customer Ratings & Reviews

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$269.99
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Comp. Value: $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1251 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, weight, ease of use, and size of the 65" Class F50 Series LED 4K UHD Smart Fire TV. Many find the setup to be easy and appreciate the product's price. However, some customers have expressed concerns regarding the responsiveness of the TV and the operating system, with a few noting issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,251 reviews
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is already went out on half the tv worst purchase ever

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that part of your TV display has already gone out. We understand how frustrating it is when a product doesn’t meet expectations, and we appreciate you taking the time to let us know. Your feedback is important and will be passed along to help improve future product quality and customer satisfaction.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months the sound stopped or sounds robotic and the input ports stopped working. Very disappointing!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your insights and are committed to improving our services based on your valuable comments. We understand your frustration with the sound issues and the malfunctioning input ports after three months of use. Your satisfaction is our priority, and we strive to meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t worked correctly since I’ve hooked it up. Turns green every time I hit a button on the remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very bad, looks like a B rated movie. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We’re sorry to hear that the picture quality did not meet your expectations. Your input is important to us and helps us identify areas where we can improve. We appreciate you taking the time to share your experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work, keeps flickering ……………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time and money. I purchased a 65 in tv. Sound was awful and it would not connect to airplay.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello EduardoR,

      Thank you for sharing your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issues you've experienced with the sound quality and AirPlay connectivity. Your feedback is important to us, and we will look into these concerns to improve our products. If you need further assistance or have any questions, please don't hesitate to reach out. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a great purchase, when I bought the tv. Beautiful picture, great sound, easy set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken TV and No Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken TV and best buy screwed me over with the refund. Not surprised. Best Buy sucks!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cuts out randomly. Works without issue if my gaming system is connected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello NatasshiaG,

      Thank you for sharing your feedback regarding the sound issues with the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience this has caused. As the manufacturer, we are committed to providing high-quality products and would like to assist you in resolving this issue. Please ensure your firmware is up to date, and if the problem persists, contact our customer support for further troubleshooting or service options. We appreciate your patience and value your feedback as it helps us improve our products. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Buy the BIG screen!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is the perfect size for our living room. The sound and picture quality are amazing. We love watching games and movies on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Good bang for your buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was seamless and professional. The TV has a clear sharp picture and is very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good picture, overall very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with TV and Geek Squad Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Your installer was great also. Picture is clear and also has extra channels I wasn't expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    mr beggs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value for the price and quality. Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv insignia.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device, I really liked it, easy to use.excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous tv ! Color is gorgeous crystal clear. Sound is good also. The only part that was not good was the delivery service . I ended up having to go pick it up two weeks after purchase,the driver never even attempted to deliver , and his dispatch not knowing I was standing in my driveway called and said he was standing at my front door . Flat out lied! I won't be buying anything from here again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV. We're glad to hear that you find the TV's color and sound quality to be excellent. However, we're very sorry to hear about your frustrating delivery experience. Your feedback is important to us, and we'll use it to improve our services. If there's anything we can do to assist you further, please let us know. We're here to help! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A very good TV with some caveats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV overall. I think it has a decent picture ( though the controls in the picture menu are greyed out so you can't adjust the picture). I will say that I needed to buy a sound bar because the TV speakers aren't very good. Also, it would have been nice if they included a voice remote with it. It seems nearly all new TV come with one, but this one did not and I really like using that feature for searching.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you like the TV overall and find the picture quality decent. We apologize for the inconvenience with the greyed-out picture controls and the need to purchase a sound bar due to the TV speakers. Your suggestion about including a voice remote is valuable, and we will consider it for future improvements. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for price is great, even bought a second one for the guest bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall rounded TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great price point as well for the size. Super easy and light and pictures of quality spray as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied And Happy In Inglewood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly due to the in store professional that sold me the unit and the friendly delivery men that safely delivered it to me.

    I would recommend this to a friend