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Customer reviews

Rating 4.4 out of 5 stars with 2375 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the compatibility of the 65 W Charger with various laptops and its ease of use. Many appreciate its performance and find it a great replacement charger. However, some customers point out that the price may be a bit high for some, and a few experienced issues with the fit and connection of the charger to their laptops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,375 reviews
  • Rated 2 out of 5 stars

    Didn't have my adapter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have my adapter even though there is a website that says to contact if they don't fit. Bought it for no reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great secondary power supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 2nd power supply to use when I traveled. I was apprehensive at 1st because I was worried the power specs might be different for my new laptop. Upon checking the specs I found that they pretty much mirrored the specs of my original power supply. It has worked really well and is dependable so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a wall charger for my Lenovo Yoga laptop. It is very thin like an ultrabook. I purchased a set of universal chargers for an ultrabook. While there were several, varied charging tips, none would fit my Lenovo. I was disappointed; however, the Best Buy associates were VERY helpful when I returned the universal charger set. They helped me order a product-specific charger online. It was even cheaper than the universal charger set and I received a gift card for the balance! I'm sure the universal charger set is great for a compatible ultrabook; it simply was not right for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needing stock charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth buying because multiple use still waiting for stock charger that was order under my insurance warity plan when buying ASUS lap top. first was canceled was what i was told on my follow up so another order was placed supposed to be sent tomy house as well but it hasn't arrived yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product deplorable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the product is fine I will do my best to not go back into Best Buy. I asked for assistance four time no one would help me despite going to the front counter four times. 45 minutes waiting for assistance is unacceptable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It was the only one that fit my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging cord was the only one that had the little inner "pin" that fit my computer. The silver part sticks out about 1/4 inch before you get to the black hub, but it does indeed charge my computer, which is all I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Power Supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power supply for my laptop went bad. In a pinch before I could get an RMA for the power supply I did some research on the Best Buy.com website and found this replacement. It works excellent and has multiple adapter types to fit multiple brands of laptop that use the same power.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good A/C Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used for 2 days then got frustrated as it did't charge the battery. It only powered up the LT. Contacted manufacturer and was not given any assistance. i returned it and purchased one from the LT manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In The Nick Of Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were traveling and I brought my computer and the wrong power plug. We went to a couple of stores, none had the right power plug, but then we went to Best Buy. They had it. It worked perfect. Price was reasonable. And I was able to use my computer all week long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work with Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for a DELL laptop. No charger from Best Buy will. It shouldn't advertise working with Dell.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I appreciate the time you have taken to leave a quick review of the 65W charger. I am sorry to read that you are having a difficult time locating the proper charger for your Dell. Kindly contact us to be able to check all possible options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Power

    Rated 1 out of 5 stars

    Awful, only 1 of the 8 tips fit the cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning defective item soon. It does not provide power for my laptop.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking the time to leave a review. We are sorry to read you are having issues with your universal charger. We want to help you to verify that the charger and the tip you are trying to use is the correct one. Please contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be this item is a good one, but not for me. Bought this charger as a spare for my laptop. Didn't had adapter for my laptop. Manufacturer may have to update the adapters for new laptops.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to leave a comment on this adapter. I am sorry to see that it didn't work for your laptop. Rest assured that we take your feedback under consideration to improve on our products everyday. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Does the job - Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really hard finding a plug that would fit my Dell computer. This one worked. All though it sticks out my Inspiron 15 3000 is being charged

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for your recommendation, I am glad that this is working just fine for you, please do not hesitate to contact us at https://www.insigniaproducts.com/contact-us if you have any questions so we can provide you with further assistance. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great additional charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great charger to have in my laptop bag. I hate having to unplug the primary charger whenever I travel. This one is actually lighter weight than the original charger and works equally well. A second charger is always a good thing to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung fridge that was less than five yrs old due to annoying knocks at all hours of day/night. So far this fridge has exceeded my expectations. Has great storage plus the convient door-with-in-a-door is such an awesome feature..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The cord isn't able to harden up my computer. It has to be plugged in at all times in order for my computer to work. Also, it runs a little slower than usual with this cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, however, the connection is lose, so you need to adjust the power cord to keep it charging. I don't have to adjust as much as other cords I have bought that have a lose connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement cord after the laptop took a spill & the Manufacturers cord snapped off inside the charging port - freaky right?!? The support desk tweezed the old one out & hooked us up with this new one. Works like the original!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a charger for my hp envy which was purchased at Best Buy. After chatting online for 30 minutes with a “Best Buy professional” it was decided that this charger would work. It did not. If you have need a charger for your hp computer save some time and energy and order one directly from the hp store onlin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our nine month old chocolate lab used our original HP Envy cord for teething purposes, your staff kindly helped me find a suitable replacement!!! We are thrilled that it was an efficient visit, excellent replacement power cord!!

    I would recommend this to a friend