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Customer reviews

Rating 4.4 out of 5 stars with 2375 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the compatibility of the 65 W Charger with various laptops and its ease of use. Many appreciate its performance and find it a great replacement charger. However, some customers point out that the price may be a bit high for some, and a few experienced issues with the fit and connection of the charger to their laptops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,375 reviews
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced! Below Best Buy quality. Waste sorry I purchased this from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Universal Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would plug in, but not charge my laptop at all. Would not recommend this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for sharing your experience with this 65W Charger for Select Ultrabooks. Please contact us so we can find the right tip for your computer and solve this issue: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No tips fit for my laptop had to return the next day.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,
      Thank you very much for your review. I apologize in advance about the inconvenience. In this situation if a Laptop tip is not in the packaging, it can be requested through us. Just click on the link below, and one of our representatives will be more than happy to assist you. I really hope you can give us another opportunity to offer the best of our service to you and every customer.
      Ruben G.-Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because I found out Samsung and generic are not compatible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you so much for your feedback on this 65W Charger for Select Ultrabooks. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lost it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless and over priced. Think so much of it that I midplacedit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Toggle didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the adapter came with many toggles, none fit my new DELL laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Do not buy. Returned. Item is badly made. Plugs fall out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have taken my computer in and tried it in the store. It didn't fit.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for comment on this charger. I am sorry to see that it didn't fit your computer. Let me remind you that you can always take advantage of the extended return period that we have on our product bought after 10/30/2015 that you can make good at any Best Buy store with your receipt or order number until 1/15/2017. Sarah T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item because it would not work with my Asus laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This did not work on my Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger did not work on my computer. It was very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT charge the item I purchased it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will not work with the remote I wanted to use it for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    burned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well for about 15 minutes then overheated. otherwise worked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The produce didnt fit the model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stated it first the notebook but didn't was no where near the size I needed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! I'm sorry to hear that your universal charger didn't fit your laptop, let me remind that you can always take advantage of Best Buy's 15 day return/exchange policy. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    did not work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was open pkg and would not work on laptop or any other item. returned

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this 65W Charger for Select Ultrabooks. Please contact us so we can find the right tip for your computer: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up but overall works okay. Saves money from costly cable bills

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT AS ADVERTISED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Compatible with my ASUS Q302. None of the adapter heads fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had to return item as it was wrong manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return item as it was not comparable with laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a slower charger than what i originally had, but works great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this universal charger, I am glad to read that this is working for charging your computer, please contact us at https://www.insigniaproducts.com/contact-us if you have any questions so we can provide you with further assistance. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked fine at the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger isn't charging anymore. I don't know what happened.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot honestly review this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the correct plug for my laptop so I had to return it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for your comment. I am sorry to see that this charger was not compatible with your laptop. However, I am glad to see that you took advantage of the return period that you had with Best Buy. We do hope you take Insignia under consideration for future purchases. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia