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Customer reviews

Rating 4.4 out of 5 stars with 2375 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the compatibility of the 65 W Charger with various laptops and its ease of use. Many appreciate its performance and find it a great replacement charger. However, some customers point out that the price may be a bit high for some, and a few experienced issues with the fit and connection of the charger to their laptops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,375 reviews
  • Rated 1 out of 5 stars

    did not work on my dell not happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fill like it is a cheap product not up to matching oringal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold wrong adapter first time, had to return for the right one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do and does it well. Decent for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work that well for Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchased as needed power for my 1 year old Dell

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Product not designed for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store and gave the sales rep the make and model of my laptop that needed a power cord. He sold me this product, but unfortunately it doesn't fit snuggly and therefore keeps falling out. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold a charge for my Dell laptop. No good!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice low end monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right for the size of the monitor purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No cust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They recommended me the wrong Ln x 4 what I asked for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great charger but wrong for my lap top,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to give it away, The port on my laptop is busted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end's of the power supply aren't always tight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited adaptors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while heading out if town - I showed my laptop to the employees so they could see what style battery/adaptor I needed. Unfortunately once I opened the package none works with my style laptop. Ended up returning

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this charger, I am sorry for the misunderstood, on the packaged besides the charger there are some tips included for most common laptop models, however there some other tips that are not included that we can ship to you or you can order it by clicking on this link: https://www.tipconfigurator.com/bestbuy/#/search however, I am glad that you were able to take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Close

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger came with several different adapters but unfortunately the plug closest to the Dell didn't fit well and didn't charge efficiently. I returned the product after just two days.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for posting this review. We actually have a website where you can look for the right tip, please visit: https://www.tipconfigurator.com/bestbuy/#/search for more details.- Luis L. Insignia Customer Service. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter has many connections available; however, the one I used for my $200 HP (4th grade classroom use only) would only charge if the cords male connector was positioned a certain way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not fit my HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though there were multiple converters, it did not fit my hp laptop. To be fair, I didn't bring the laptop to the store but thought the customer rep could have looked up the hp to better inform on the purchase. They handed me this one to suggest it would work. I was out of town on business so a real bummer to get back to the hotel 20 min away and find it didn't fit. I still need to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful to look at the tips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to have multiple tips, but there wasn't one that fit my Dell as stated on package. Had to return the item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there, I'm sorry to hear a compatible tip was not included with your Insignia universal charger. I would strongly recommend contacting our support team and using the model number of your laptop, we can help you determine if there is a tip compatible to your laptop. - John Insignia Customer Care. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it didn't work at all so I had to return it. Not sure if it was just a defective item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to fill this review, I'm sorry that the charger didn't work as expected for you, however, remember that our products come with a limited 1 year warranty, so that way we can help our customers with any issues within this time frame, remember to keep your receipt! Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger didn't have a piece for my laptop. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger didn't hold enough battery so I had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to use the charger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger had multiple adapters and the Best Buy Sales Person suggested this item and that it would work for what I needed to do. Make sure that you can get a good verification on this product is going to work on the item that you have to be charged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    10 ft cord is MUCH more practical than 6 ft cords

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Geek Squad verified that my OEM ASUS Ultrabook UX31A charger stopped working after just 2 1/2 years of regular use, my daughter--who knows much more about picking electronic products than I do--chose this charger from the several available at the local Best Buy store because it was the only charger that was immediately available there that fit my ASUS Ultrabook that ALSO had a 10 foot cord. All the other models had 6 foot cords which she realized would be just too short for me to use while it was charging from where I normally plug it in without adding an extension cord. The extra cord length is EXTREMELY practical and well worth the extra $ over buying another OEM replacement charger online (my original one that broke was 8.5 ft. long and even the extra 1.5 feet on the new charger comes in much more handy than one would think!) So far it works very well, but I will be sure to update this post if that changes.

    I would recommend this to a friend