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Customer reviews

Rating 4.7 out of 5 stars with 780 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the 65W 3-Port USB-C/USB Wall Charger for its consistent charging speed and overall performance. Many appreciate its portability and the convenience of having multiple ports, especially the USB-C ports. While the size is convenient, a few users noted the charger can get noticeably hot and may be a bit heavy for travel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 780 reviews
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You use all 3 to charge it charges slow other than that you get what you paid for

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Carmen, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ 65W 3‑Port USB‑C/USB Wall Charger, Model NS‑MW3165C2A1B24, has been impacted by slower charging speeds when using all three ports at once. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heavy, so doesn’t hold in place easily.. especially when plugging into European plug.. Doesn’t seem to ‘speed charge’.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t use it that much. I had one already, but I bought it just

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work well. I returned it after a few uses.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Rose, thank you for sharing your feedback. We’re sorry to hear that the charger did not perform reliably for you and that you felt the need to return it after only a few uses. We understand how disappointing it is when a product doesn’t meet expectations, especially for something you rely on daily. Your comments regarding performance and overall product quality are important, and we will ensure they are reviewed as we continue working to improve our products. We appreciate you taking the time to let us know.
      Andres | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning the charger. Went on a trip in the West Coast and the charger only charge one port of 3 port

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kathy Dukes-Hubbard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too large and it was the only 1 of the necessary charger adaptor you had in stock, most of your employees are very helpful. It is EXTREMELY Inconvenient to deal with your Stores because you must Physically get to the Store, Please get more inventory and better way to communicate!!! Kathy Dukes-Hubbard

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 65W 3-Port USB-C/USB Foldable Wall Charger. We're sorry to hear that the size of the charger was inconvenient and that it was the only one available in stock. We understand how frustrating it can be to deal with limited inventory and the need to visit the store physically.

      We take full responsibility for ensuring our products and services meet your expectations. Your feedback is invaluable and will help us improve our inventory management and communication. If you need further assistance or would like to discuss alternative solutions, please reach out to our customer support team. We're here to help and ensure your satisfaction.

      Thank you for bringing this to our attention and for your continued support of Insignia™. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-65w-3-port-usb-c-usb-foldable-wall-charger-for-smartphones-tablets-and-more-black/6583975.p?skuId=6583975 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt charge any faster then a basic model. Not very happy with ampunt spent on model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lacking in power for 65 watt laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger was not able to put out a proper 65 watts to power my Thinkpad x280 laptop despite being the only device connected and connected to the proper ports. After testing with a higher wattage charger, the laptop would charge correctly. I would not recommend this unless your device only requires 45 watts of power.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that the charger did not meet your expectations for powering your Thinkpad x280 laptop. We understand how important it is for your devices to charge correctly. Your experience with needing a higher wattage charger is valuable information, and we appreciate you sharing it. We will take this into consideration for future product improvements. If you have any other concerns or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Size
    Cons mentioned:
    Heat dissipation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Compact yet Powerful competitor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 65W Compact Wall Charger is a small yet powerful device that quickly earned a permanent spot in my gaming and charging arsenal. Designed with convenience in mind, its compact form factor and foldable plug make it easy to toss into a pocket, purse, or backpack without taking up extra space or risk of snagging. With three charging ports (2 USB-C and 1 USB-A), this charging block is perfect for anyone who’s constantly on the go and needs reliable, fast charging for multiple devices. Performance wise, this charger absolutely delivers. Whether I’m at home, work, or on a trip, it provides enough charging capacity to keep my devices running at peak performance. What impressed me the most was its fast-charging capability and cool operating temperatures. For example, when my iPhone was down to less than 50% charge, the Insignia charger brought it back to a full 100% in under 30 minutes, even with my tablet plugged into the other USB-C port at the same time. That kind of speed and efficiency makes it invaluable for someone who needs their devices ready to go without downtime. While its ability to juice up my phone and tablet is great, the real star of the show for me is how well it handles my ASUS ROG Ally handheld gaming device. I use the Insignia charger primarily for this purpose, and it performs just as well, if not better, than other 65W charging blocks I’ve tried. It powers the ROG Ally seamlessly, even running in 25W Turbo Mode without any drop in performance or issues. I tried connecting the most power demanding devices I had simultaneously to test the heat threshold, and the charger still provided sufficient power and remained somewhat within operating temperatures to the touch. I did not have the proper thermometer to measure, but I was able to comfortably handle the charger even though it did raise in temps slightly which was expected. Despite the common rise in temps for demanding use for a high wattage charger like this, Its durable build feels solid, and even with its compact size, the charger stays cool to the touch during normal extended use, something that’s always reassuring when dealing with high-wattage chargers. Overall, the Insignia 65W Compact Wall Charger is a reliable, efficient, and incredibly handy accessory that’s ideal for anyone juggling multiple devices or always on the move. It’s fast, versatile, and thoughtfully designed, proving you don’t need to sacrifice power for portability for a reasonable price point. Whether it’s for your smartphone, tablet, or even a more demanding device like a handheld gaming console, this charger has you covered. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 5 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until it wasn’t. Stopped working in 5 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer! Thank you for sharing your experience with the Insignia 65W 3‑Port USB‑C/USB Wall Charger, and we’re very sorry to hear that it stopped working after just five months. That’s definitely not the durability we aim to deliver, and we understand how frustrating it is when a product fails unexpectedly. Feedback like yours is important because it helps us identify where we can improve future designs, and we’d appreciate the chance to look into this further. Please feel free to reach out to our support team at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you directly. Thank you again for taking time to share your reviews with us. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Short life span

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much liked this when I first received it. It handled all that I needed, but it failed after using a few times, while on a business trip. It is a good thing I brought a backup!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, thank you for sharing your experience with us. We are glad to hear the charger worked well for you at first and handled everything you needed. We are sorry it stopped functioning after only a few uses, especially while you were traveling. That is not the reliability we want our customers to experience, and we would like to take a closer look to help make this right. Please contact us at 8774674289 or insigniasupport@bestbuy.com, and our team will be happy to assist you. We appreciate you choosing Insignia. Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger stopped working after 30 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this charger because itll charge my phone faster due to the higher wattage. It stopped working after a month. Switched to my old charger and it charged my phone just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only charges 2 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device so I could charge a cell phone, a tablet, and an LED light. However, I can only get power to 2 devices at a time: either both phones without the light; or the light and just one other device. The picture on the side shows a smart phone, a tablet, and a laptop. I cannot imagine how anyone could charge a laptop as well as a phone and tablet if I cannot even get power to an LED light.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, AbdulK. We regret that the charger did not meet your expectations and understand your frustration with its power limitations. Your insights are valuable and help us improve our products to better serve our customers. We appreciate you taking the time to share your experience and hope to provide you with a better solution in the future. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a good ideal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product, due to its don’t work for my items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working during an international trip and after less than 2 months of use. I woild not rely on this product. I guess you get what you oay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Insignia 65W 3Port USB-C/USB Foldable Wall Charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just received my Insignia 65W 3-Port USB-C/USB Foldable Wall Charger about a week ago and have been putting it through its paces. Insignia is not a brand that I would normally run to when it comes to charging my electronic devices due to an incident that happened a several years ago with another charger. However, I decided to give Insignia another chance and I'm glad I did. This is a very simple yet affordable wall charger that has 3 ports allowing you to charge multiple devices at once. Not only does it feature 3 ports but it also allows you to fold the prongs down after use for easy portability. With the holidays in full effect now, this charger will come in hand for those needing to juice up their devices as everyone gather. In the week that I have been using this charger, I've not had any issues like I did the last time I used an Insignia charger. With it being 65W, it will have your devices up and running in no time. I have used this charger over the last week to charge my iPhone 16 Pro Max, my iPad Pro, as well as my M3 MacBook Pro. So far no issues as stated and I'm actually enjoying this wall charger compared to the old charger that almost made me swear-off the Insignia brand. And for the price, its hard not to recommend this to others with its capabilities. I'm on the go alot for my job, and having an easy to use portable wall charger for my devices, instead of carrying around those big bricks is all the more reason to run out and grab one to toss in your pocket, purse, or backpack when you're on the go.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for giving Insignia another chance and for sharing your detailed experience with the 65W 3-Port USB-C/USB Foldable Wall Charger! We're glad to hear that it's meeting your needs and that you find it convenient and reliable, especially during the busy holiday season.

      We apologize for the previous issues you experienced with our chargers and appreciate your willingness to try our products again. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have a positive experience with our products.

      Your satisfaction is very important to us, and we appreciate your support and recommendation. Thanks again for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-65w-3-port-usb-c-usb-foldable-wall-charger-for-smartphones-tablets-and-more-black/6583975.p?skuId=6583975 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    By the power of Grayskull, this thing lacks power!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awful! Was only able to charge off of one port at a time. Fitbit would sit on charger all day and not charge at all. Bought a comperable Anker charger and it works GREAT! Do not buy if you need dependable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died about a month later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug died about a month later, neither usb c ports works anymore, only the usb a. Avoid this plug.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that your Insignia™ 65W 3‑Port USB‑C/USB Wall Charger, Model NS‑MW3165C2A1B24, stopped functioning properly after about a month and that the USB‑C ports are no longer working. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Correct address, wrong street

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent to the correct address but wrong street The driver hung up when i tried to correct the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a fast charge at all. Not for my tablet or phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello LindaR, and thank you for sharing your experience with us. We appreciate you taking the time to let us know about the issue you’re having with your Insignia wall charger.

      We understand how disappointing it is when a charger doesn’t provide the fast‑charging performance you expected for your phone or tablet. That’s not the experience we want for our customers, and we’re sorry for the inconvenience this has caused. Different devices require specific power standards to activate fast charging, and we’d like to review your setup to make sure the charger is working as intended.

      Please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this further and help find the right solution for you. Thank you again for bringing this to our attention. Poojitha | Insignia BBY-ExBrand_Insignia