Customer Ratings & Reviews
- Model:
- NS-PAC65C
- |
- SKU:
- 6362822
Customer reviews
Rating 4.4 out of 5 stars with 672 reviews
(672 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the 65W USB-C Wall Charger's performance, price, compatibility, and USB-C functionality. Many appreciate its compact size, convenient cord length, and ease of use, making it ideal for travel. However, some customers expressed concerns about the charger's design and weight, with a few noting that it can get warm during use. The overall feedback suggests a positive customer experience despite minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
I wouldn’t purchase any cord there again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it from best just to go purchase it back somewhere else w no problems,I was overcharged I didn’t think that was right
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a replacement charger less than two months ago and the cord is already not working. Very poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that your charger is no longer working. Please know that we would love to review your case, so you can contact us on the link below.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though my phone takes type c, this charger for whatever reason would not work with my phone. Wouldn't even recognize it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rdoge!
Thank you for sharing your experience with our 65W USB-C Wall Charger! We understand how disheartening is when a device does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Terrible product. Do not buy Insignia.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy branded product. Did not work. They did not accept return in store. Waste of money
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad cable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable stopped plugging fully and would stop charging with the slightest movement
No, I would not recommend this to a friendRated 1 out of 5 stars
Too fragile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return and buy a second time the main connected to the computer was not staying I. Place and wouldn’t work.
I would recommend this to a friendRated 1 out of 5 stars
Open box beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box "excellent " arrived with only the cable and no charger. Somebody isn't doing their job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Inferior quality.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB end fell off. Wire cracked. The quality of this particular model is not there.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It crackles no matter where plugged in and requires just the right connection to charge. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 65W USB-C Wall Charger, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
C charger failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tip came lose, and fell out. I had to go to office depot and purchase a 90.00 c charger for laptops.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it did not work at all. It didn’t charge my laptop and will have to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB-C wall charger. I am sorry to read that you had to return the unit due to it will not work with your computer. We appreciate your feedback.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Universal charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit what stated on box. I double checked with associate prior to purchasing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our USB-C wall charger. I am sorry to know that you are
experiencing this situation with the charger, I am sure that this can be really frustrating
for you.
In this case I would like you to give us a chance to solve this situation, please follow the link
below and contact our team, they will try their best to help you out.
Carlos O - Insignia support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger only lasted 3 months. It started to spark when we plug it in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Wall charger. I am sorry to read that you are having this issues with the set. Kindly contact us as soon as possible to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely sucks!! Worked for one week and now won't charge my laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wall charger. I am sorry to read that the unit has stopped working. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 1 month time. I would not recommend buying it
No, I would not recommend this to a friendRated 1 out of 5 stars
stop working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i used it in a month and it stop working already. im wasting my $$$
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Carmie!
Thank you for writing a review about our 65W USB-C Wall Charger! We know how annoying is that your unit stopped working within a month. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Doesn't work for long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger stopped working less than two months after purchasing it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our USB-C wall charger. I am sorry to know that you are having
issues with your charger after only 2 months, I understand that this situation can be really
frustrating for you. In this case I think that it would be convenient if you get in contact with our team,
to do it you only need to follow the link below.
In case that you have any questions please contact our team in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 week. Had to return it to Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after less than 2 weeks. Issue with the power supply.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Becca!
Thank you so much for writing a review about our USB-C Wall Charger! We know how annoying is when a device stops working. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.C port connector broke off less than 2 months after purchased.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 65W USB-C Wall Charger, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us






