Customer Ratings & Reviews
- Model:
- NS-CZ70WH0
- SKU:
- 6385046
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 7.0 Cu. Ft. Garage Ready-Chest Freezer's overall performance, convenient size, and decent storage capacity. Many appreciate its quiet operation, interior lighting, and simple temperature controls. Some customers have reported minor issues such as frost buildup and occasional cosmetic imperfections, while others have noted the limited number of included accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Interior lighting, Noise level
Great freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice freezer that I am enjoying. I’ve owned a few over the years and this one is the perfect size for me. Large enough to fit everything and fits nicely in a corner in a spare room. It has a light that I love and the lids stays up on its own. It cooled off quickly and it’s very quiet. And it arrived undamaged. So far I’m pleased. I’m hoping it lasts many years.
I would recommend this to a friend It’s A Freezer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer freezes your frozen foods freakishly fast.
I would recommend this to a friendLarge capacity, but dented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity and works well. Only issue is freezer was dented when I bought it and didn't find that out until I unboxed in my basement. Was able to receive a discount when I called customer support. Would suggest to open in store or in parking lot if possible.
I would recommend this to a friendvery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.your service was great.I will shop to best buy again. thanks.
I would recommend this to a friendGreat chest freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good chest freezer. More baskets would be a bonus.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Plenty of space, and decent price.
I would recommend this to a friendBigger than I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had enough time to fully exam this product !
I would recommend this to a friendVery happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price was surprised I was able to get a freezer.
I would recommend this to a friendJUNK !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 9 months of use and freezer quit working Contacted Bestbuy for warranty. There’s the issue Bestbuy after several calls on hold for 30 minutes and still vague answers to resolving issues. Will be my last purchase from Bestbuy Cannot rate value or quality due to short period of time and no longer useable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear about the trouble with your freezer and the challenges you faced while seeking support. We understand how frustrating it can be when a product stops working and the resolution process is unclear. Your feedback is important and helps us work toward better service and reliability. Keith | Insignia Support
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a total tech member for a long time, but this is the first time was really disappointed. My freezer broke down and when I tried to use my membership for the first time to repair/Replace freezer, I went through a lot of hassle. They actually put in the wrong item that I purchased, which was a refrigerator recently, As the item that needed the repair. So at the end of the day, I didn’t get my freezer repaired, Lost almost $400 worth of meat. Now my freezer is out of warranty and have to find a way to get it out of my house. I will not be renewing my total Tech membership. Why is it again that You won’t fix insignia products? Thanks for nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that you're having a terrible experience with your Insignia product and our Total Tech membership. It's unacceptable that we didn't meet your expectations, particularly when it comes to repairing your freezer. I understand the frustration and disappointment of not getting the right part, which led to the loss of your food and additional stress. I want to assure you that we'll take your feedback seriously and use it to improve our service. We apologize for any inconvenience caused and appreciate your honesty. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
Haven’t used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like giving reviews on items I’ve received but not used. That said, the freezer was delivered ok and does not appear to have any blemishes or visible imperfections. I can’t recommend it to a friend because I don’t even know if it works.
No, I would not recommend this to a friendReceived Damaged Insignia™ Chest Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I received when my Insignia™ - 7.0 Cu. Ft. Chest Freezer - White qas delivered to me on today. This is totally unacceptable!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I appreciate the time you have taken to leave a quick review of the chest freezer. I am sorry to read that the unit arrived damaged. Kindly contact us to be able to check all possible options. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Do NOT purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give this zero stars. Purchased this 13 days ago. It worked great on day 1 and transfered food to it the next day. Today, little blue light was on but $400.00 worth of food was warm and spokied. I am totally disgusted with rhis useles piece of crap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating and disappointing this must be, especially with the loss of your food. This is certainly not the experience we want for our customers. Your feedback is important, and we take it seriously as we work to improve the quality and reliability of our products. We appreciate you sharing your experience and hope it can be addressed promptly through the appropriate support channels.
Keith | Insignia Support
die in a week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we were excited to own this chest freezer in additional to our refrigerator. so we can store/freeze our home grown organic donuts peach and apricot because this is harvest time and we cannot consume them fast enough. unfortunately on the 7th day morning, we found the freezer was suddenly no more working, more than 1000 pieces of my home grown fruit in the freezer were defrost and gone bad (which were also costed us 10+ hours of pick/clean/cut/pack these fruit), pizza and meat in the freezer got deforest, too. we are so upset with the quality of this machine! then we tried all the troubleshooting step, and see if we did something wrong, but we are not able to make the freezer work again. we returned the unit. :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kevin,
I appreciate the time you have taken to leave a quick review of the chest freezer. I am sorry to read about the inconvenience that the unit caused you. I understand your frustration as you had grown these organic food. Kindly contact us if you have any questions or concerns regarding this or any other Insignia set.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not too happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received email with the time to pickup our order. Went there 3 times before we could actually pick it up. The first time, it was to to contactless pickup and we actually had to go into the store and then referred to go back to the two people in the computer dept. The second time we went there for this pickup, we waited 20 minutes before someone came out and said that it would be about 30 more minutes before they could get to our item. The excuses were that they were moving things around and that product was in the way and they could not reach it.
I would recommend this to a friendGood while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this chest freezer in October 2023. Sometime around February 2025 things started to act up. I thought I may have not closed it but was thankful for it being winter. Fast forward to April there is something wrong with this unit. The bad thing is Best Buy doesn't do house calls so you have to take it to them to give you an evaluation of what is wrong.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you are experiencing with your chest freezer. We understand how inconvenient it can be to transport the unit for evaluation. Your comments are valuable to us and will help us improve our services in the future. We appreciate you sharing your experience.
Keith | Insignia Support
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to order 3 different times due to arriving with major dents. Low stock made this even worse. Third time STILL had dent, but wasn’t as bad so I gave up and kept that one. Very very poor quality control
No, I would not recommend this to a friendFreezer Burned Food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is completely iced up and the food has freezer burn. I do not recommend buying it.
No, I would not recommend this to a friendJUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice employees BUT: DO NOT BUY IT! Bought one. Got it set up after carrying it home and to the basement. Could not get a can of soda cold - didn't work. NEVER BELOW 43 degrees! Unplugged it, Got the neighbors to again give us freezer space. "Sorry, we consider this a carry-in item you will have to bring it back yourself." Carried it back up the stairs and back to the store Replacement: NEVER GOT UNDER 38 DEGREES! Gave it 24 hours before adding food, still did not work. PIECE OF JUNK!!! STAY AWAY.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the issues you faced with the product and the inconvenience it caused. We appreciate your feedback and will use it to improve our services. Please reach out to our customer service team so we can assist you further and find a suitable solution. Your satisfaction is important to us, and we want to make things right. Keith | Insignia Support
light malfunction
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light does not work. Its a shame because it was a feature that i wanted in a freezer.
No, I would not recommend this to a friend