Customer Ratings & Reviews
- Model:
- NS-CZ70WH0
- SKU:
- 6385046
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 7.0 Cu. Ft. Garage Ready-Chest Freezer's overall performance, convenient size, and decent storage capacity. Many appreciate its quiet operation, interior lighting, and simple temperature controls. Some customers have reported minor issues such as frost buildup and occasional cosmetic imperfections, while others have noted the limited number of included accessories.
This summary was generated by AI based on customer reviews.
Tripped breaker twice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Brought it home and plugged it in. Immediately, the breaker tripped. Reset breaker and plugged in a different appliance with not problems. Tried the freezer again and the breaker tripped immediately. Not other electric devices were plugged into the outlet both times tried plugging in the freezer. Probably a rare occurrence, but decided to go with a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottS,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and if the product did not work. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Worked for about a month, got real hot, and broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a month it overheated and stopped freezing anything. Too bad was a nice size.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Melam, Thank you for taking the time to leave a review of the freezer. I am sorry to read that the unit over heated and it is no longer working. I do apologize for the inconvenience that this may have caused you. Please contact us to be able to check all possibilities. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Poor quality control freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was already dented when I took the shipping cover off. The Shipping package was in perfect condition. Setting up the unit, it was wobblily. As for keeping items cold, it could do that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gasquet79,
Thank you for taking the time to review our Insignia™ - 7.0 Cu. Ft. Chest Freezer - White. I understand you found it uncomfortable to use since the item is already dented when you received it and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially ordered the 5 cubic foot freezer but the item was damaged so I returned it and attempted to order a replacement but this size was out of stock so I had to order the next size up In exchange for all of my hassle, Best Buy offered the following price adjustment — the 7 cubic foot freezer for the price of the 5 cubic foot freezer — but they never followed through with the price adjustment as promised
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with your Insignia 7.0 Cu. Ft. Garage Ready-Chest Freezer. We apologize for the inconvenience caused by the initial damaged product and the difficulty in obtaining a replacement. We also apologize that the price adjustment was not processed as promised. We understand how frustrating it can be when promises are not kept. We will look into this matter and ensure that our team follows through on commitments to our customers. We appreciate your patience and loyalty to Best Buy, and we hope that you are satisfied with your new freezer despite the challenges. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
- Pros mentioned:Overall performance
Was broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken from outside Bought from store, customer support wasn’t really helpful Took a while to get actual help Otherwise works well
I would recommend this to a friend Bad buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for freezer on april 4th put $460 worth of package ice cream in it on the 8th by the 10th of april all ice melted and was destroyed i purchase warranty to cover spoiled food after going to bestbuy in mayslanding nj 08330 twice with spoiled ice cream inside freezer they told me they would submit report to get refunded for ice cream its been 2 weeks ice cream still in freezer sitting on pick up truck i told them i wasn’t taking it off after going to store twice a poor decision i made with this purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 7.0 Cu. Ft. Chest Freezer. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Condition
Upset yeah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had anything bought a new chest freezer straight out the box and it has three holes in it...please be aware of any products bought by Insignia and best buy read the note
No, I would not recommend this to a friend Not worth your time or money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Great pick-up service. However,the freezer was a bust. I would not purchase this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dawgfan,
Thank you for writing a review for our 7.0 Cu FT chest freezer. I apologize for any trouble that you may be experiencing with this product, I understand that it can be really frustrating for you. Please give us a chance to try to help you out, just contact us in the link below and our team will check what can be done.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Failed within 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed within 2 years. Unit was kept in garage, failed just shy of being two years old. Cleaned it 1 time to thaw the ice that accumulated near the top. I wouldn’t recommend this unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're very sorry to hear about the issues you've encountered with the unit, especially its failure within two years. We understand how disappointing this must be. Your feedback is important to us, and we'll use it to improve our products and services.
- Carl | Insignia Products
Was good until it wasn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today is May 2 my food is defrosting $500+ . I purchased 1/27/24. So not even 1.5 yrs!
No, I would not recommend this to a friendNot a happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I drove 2 hours to pick up my product and on the inside it is dented. The outside looks fine but the inside is damaged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are extremely sorry to hear about your experience, and we sincerely apologize for the inconvenience this has caused you. We strive to provide the highest quality products to our customers, and it is clear that we have fallen short in this instance. We will make sure to address this issue with our team and ensure that we take every necessary step to prevent this from happening again in the future. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
Do not buy unless you only need it for 1 year.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 10/15/21. Worked great up until last week 9/20/23 when it just stopped working and will not work anymore. Lost everything in the freezer. Didn't even make it a full two years. Sad.
No, I would not recommend this to a friendI don't know why some people give it 4 stars plus.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage!!! I brought it Dec 23. It stopped working the first week Dec24. Don't buy this. it wasted all my foods.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand your frustration, JeanclaudeJ. It's incredibly disappointing when a new appliance malfunctions, especially so soon after purchase. We apologize for the inconvenience and the loss of your food. We recommend contacting our Insignia customer support team (877-467-4289) for assistance. We value your feedback and will share it with the appropriate teams to help improve the quality and reliability of our products. - Mae | Insignia Support
U get what uvpay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its soft and inferior and it was bent thats y the didnt want us to open the box to see it .
No, I would not recommend this to a friend- Cons mentioned:Physical damage
Dents on the door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I open the package there was a dents on the door
No, I would not recommend this to a friend - Pros mentioned:Capacity, Interior lighting
A great freeezer for the small family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during the early stages of the COVID pandemic and it has been excellent. Hold a great amount of frozen food, keeps it way below zero and is economical to run. The interior light is a big plus; many smaller freezers don't have one. This is in a garage where the temperatures can hit 90 degrees in the summer and it kept it's cold flawlessly. That said, one issue that we think would have improved this model...1. A second lift out basket would be amazing as the current single basket is insufficient to hold all the smaller items that end up in the bottom of the freezer. Otherwise we have to remove a lot of items to dig down to retrieve smaller packages. That's the only improvement I would make. Otherwise nearly a perfect freezer for the smaller family.
I would recommend this to a friend Frost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 3 weeks and already has frost all over Needs to be defrosted Did not know it is not frost free :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 7.0 Cu. Ft. Chest Freezer - White. I understand you found it uncomfortable to use since it frost all over and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Frost buildup
Not recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor only works for few second then stopped running, the food not freezing at all
No, I would not recommend this to a friend Seemed Ok at First, then broke and bad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light stopped working after 8 months and the shelf is terrible. The compressor broke just inside the warranty period as well and Insignia wouldn't warranty and just ignore me now that it is after the expiry. Just avoid their brand like the plague, this is about the 4th product I have had fail or break in the warranty period while they just deny claims no matter what.
No, I would not recommend this to a friendNever worked in my garage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the freezer at best buy. I got the electric work to support the freezer. But the freezer never worked. I had to dispose all the food in the freezer eventually. Best buy advised to return the item as will not be able analyze the issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Knbabu,
Thank you for writing a review about our 7.0 Cu. Ft. Garage Ready-Chest Freezer - White. We know how frustrating it is that the chest freezer never worked. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285