Customer Ratings & Reviews
- Model:
- NS-CZ70WH0
- SKU:
- 6385046
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 7.0 Cu. Ft. Garage Ready-Chest Freezer's overall performance, convenient size, and decent storage capacity. Many appreciate its quiet operation, interior lighting, and simple temperature controls. Some customers have reported minor issues such as frost buildup and occasional cosmetic imperfections, while others have noted the limited number of included accessories.
This summary was generated by AI based on customer reviews.
Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer about two months ago, and I just went to pull out some meat only to find out that the many of my items were thawed. The power light is on, and we've kept it inside the house. I now have to figure out what to do with all the items I have store in this freezer until I can get a replacement!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Katie,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
It works great until all of a sudden it doesn’t
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works until all of a sudden it doesn’t and you’re out hundreds of dollars worth of food and a big piece of crap in your basement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear NeilK, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products
Proceed with caution! Use Geek squad coverage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer cost $275.We filled it with meat that I paid $225 to process from a $2,000 hunt and the rest of our frozen items. Failed within 5 months. Lost everything inside, none of it covered.My mom's freezer has ran for 30 years from Sears.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sjames, Thank you for taking the time to leave a review of our Insignia™ - 7.0 Cu. Ft. Garage Ready-Chest Freezer - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Having trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Losing temp over last week. In danger zone and having to remove meat. Will notify Best Buy today.
No, I would not recommend this to a friendChest freezer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the freezer at the store. When i got home with it, it had a 12 inch dent in the side.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since you received a damaged Insignia™ - 7.0 Cu. Ft. Chest Freezer - White. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Stopped -Ruined all foods
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked a few weeks. Had it full, stopped working, ruined everything. Had to drive to Tennessee to get another one. They said Huntsville could have had it delivered to their store. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello tdan1973,
Thank you very much for taking the time to review our Insignia - 7.0 Cu. Ft. Chest Freezer - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Garbage freezer unless I bought a broken return
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read a lot of good reviews about this freezer. Unfortunately I can not write a good review. This freezer started leaking a few weeks after i bought it. It worked with the leak until a month later and then broke. Couldnt return it . They wanted me to pay Geek Suad almost the cost of a new one to repair it.
No, I would not recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was delighted with purchase , until day 14 when opened the freezer and everything was defrosted. Best Buy said i was within the 15 day return period and I could put in for reimbursement for lost food.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JacquelynL,
Thanks for taking the time and effort to leave a review with our Insignia™ - 7.0 Cu. Ft. Chest Freezer - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Absolute junk!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk!! This stopped working exactly one year after purchasing it. I lost hundreds in meat/food when it decided to stop working. The light was on so I assumed it still was working until I started to smell a foul smell.
No, I would not recommend this to a friendIt does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortune item does not work, after delivery I waited for two hours to connect it, but never turned on, I returned it
No, I would not recommend this to a friendBoth delivered broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one stopped working about 3 days after I got it. Lost a full freezer of meat, they were very nice about the exchange and delivery. Second one never got cold, so I basically just paid them to delivery broken appliances to me within an 8 hour window that I had to be home for.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Do not do delivery from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is awesome. The delivery by best buy was horrible.
I would recommend this to a friend Please contact
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezer motor overheated and caused fumes and haze in whole house.The fire department had to come .I have reached out to store and ping pong to different department. I have the report from the fire department i i
No, I would not recommend this to a friend- Pros mentioned:Size
Deep Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer at a great price. Takes up little space in the garage and food stays cold. Very happy with this purchase.
I would recommend this to a friend Major disappointment!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 2 years and then it failed. Lost everything in the freezer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re truly sorry to hear that your appliance failed after less than two years, resulting in the loss of your frozen items. We understand how frustrating this can be, and we want to assure you that your satisfaction is important to us. Please reach out to our customer service team so we can assist you further and explore options to remedy the situation. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product, however buyer beware that best but will nickel and dime you with delivery and setup fees. Will never purchase anything from BestBuy ever again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 7.0 Cu. Ft. Garage Ready-Chest Freezer. We understand that you are having issues with delivery and installation fees. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your issues.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Died after a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year out and it died. Didn't notice any warning signs, it was in my garage, overall a bummer. My old standup freezer is still going strong, that thing is from the 90's.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Blint,
We are very sorry to read that the freezer is no longer working. I know how inconvenient this must be to you, we would be more than willing to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Pioneer Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Would not buy, not trustworthy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in July, died sometime in Aug. Lost all of the food.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 7.0 Cu. Ft. Garage Ready Chest Freezer. We understand that having a freezer stop working can be really frustrating, especially when it affects your food storage. We appreciate your feedback, as it helps us to continually improve our products and services. Your insights are valuable to us, and we're here to support you in any way we can. Thank you for reaching out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
Terrible Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience of my life. Freezer was delivered twice, both times being damaged. The third time, no one showed up for the scheduled delivery. Will not be using Best Buy ever again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your frustrating experience with the Insignia™ 7.0 Cu. Ft. Garage Ready-Chest Freezer and the delivery issues you've encountered. It's understandable to be upset after dealing with multiple damaged deliveries and a missed appointment. Your feedback is important, and I recommend reaching out to Best Buy's customer service to express your concerns. They may be able to assist you further and improve your experience. Thank you for sharing, and I hope you find a resolution soon! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally broke within a few weeks. I lost hundreds of dollars worth of food. Started leaking oil or something black and purple colored.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zach,
I know how disheartening it is when a big appliance like this fails, specially when brand new. The behavior you are describing surely requires further help from our help line. So I will strongly suggest to get in touch with us at the link below so we can see what can we do on your particular case regarding your lost food and unit.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us