Customer Ratings & Reviews
- Model:
- NS-CZ70WH0
- SKU:
- 6385046
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 7.0 Cu. Ft. Garage Ready-Chest Freezer's overall performance, convenient size, and decent storage capacity. Many appreciate its quiet operation, interior lighting, and simple temperature controls. Some customers have reported minor issues such as frost buildup and occasional cosmetic imperfections, while others have noted the limited number of included accessories.
This summary was generated by AI based on customer reviews.
it dont have any room in side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this freezer is over priced for what it does no room for food to small very cheap made
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Richard,
hank you for taking the time to review our 7.0 Cu. Ft. Chest Freezer. I understand it doesn't have as much room as you expected and that can be disappointing. We are continuously working to improve our products and their designs so we definitely appreciate your feedback. Feel free to use the link below to reach us if you have any more questions or concerns.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Died in under 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought July 2022 and this thing just died. Several pieces of meat perished
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about your recent experience with our product. We take quality and customer satisfaction very seriously, and we would like to investigate this matter further to see how we can assist you. Please reach out to our customer service team so we can address this issue promptly. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
BUYER BEWARE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this freezer for 6 months and it stopped working. I have lost more money in food than the cost of this freezer. DO NOT BUY!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnnL!
Thank you for taking the time to review our Insignia - 7.0 Cu. Ft. Chest Freezer - White, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of box it had dent going all the way down the side
I would recommend this to a friendDissatisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer did not make it 2 years. Compressor failed and ruined $600.00 worth of meat. Consider a named brand at higher price.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Overall performance, Size
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size work amazing!!! Lightweight fits a lot of meat and all type of frozen goods
I would recommend this to a friend Best Buy Scam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't purchase anything on Best Buy, it's scam. they said they will do price match and with best buy total subscription plan
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SudheerK,
Thank you for writing a review about our 7.0 Cu. Ft. Garage Ready-Chest Freezer - White. We know how frustrating it is that there is no price match. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
This item not functioning right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not functioning right this is the second time it defrost and all the food in ii spoiled
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Chest Freezer, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Freezer stopped working after 2 yrs lost $500 food
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this July 2020 and in August 2022, it stopped freezing. Tried troubleshooting it with the manufacturer but since warranty is out, I have to pay for it to be fixed. I would not suggest this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Janice4,
Thank you for taking the time to review our Insignia™ - 7.0 Cu. Ft. Chest Freezer - White. I understand you found it uncomfortable to use since it stopped working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Barely over a year and it died.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say? I had to throw out everything including the freezer because it died 1 week after the warranty expired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 7.0 Cu. Ft. Garage Ready-Chest Freezer! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not cold enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We plugged it in a couple days ago and it’s still not cold enough. Returning this freezer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sugarlover666, thank you for sharing your feedback with us. We're truly sorry to hear that you're experiencing issues with the cooling performance of your freezer. Your satisfaction is important to us, and we understand the inconvenience this situation has caused. If you want further assistance, feel free to reach us out at this number 1-877-467-4289. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE! Worthless. 11 days after the one year warranty expired it quit working. The Best Buy employee recommended it so I bought it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JosephS,
Thank you for taking the time to review our Insignia™ - 7.0 Cu. Ft. Garage Ready Chest Freezer - White, we're very sorry to read about what happened to your chest freezer. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
DON'T BUY THIS PRODUCT
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had the freezer for a few months and discovered that it had stopped working. We lost all the food that was stored in it. We called the manufacturer and was referred back to BestBuy - no one will help us. DO NOT WASTE YOUR MONEY!
No, I would not recommend this to a friendTrash freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is not freezig It stop freezing every 24h and i have to power reset
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nino,
We apologize for the inconvenience it has cause you. It is always important to us to know your feedback so we can continue to improve the quality of this product. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Pros mentioned:Interior lighting, Size
Excited about my new freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer. Its the perfect size for a single. Not too big but not too small. I was able to load it into my small/mid-size SUV and got it home myself. Waited 24 hours to plug it in since it had to lay on its side for 20 minutes in the car. Seems excessive for such a short trip, but I did what the sales guy said. I like that there's a light inside when you open it and a light outside so I know its plugged in and working. Mine is in the garage. I'm in the midwest so it gets hot and humid here but so far no problems keeping up with the heat.
I would recommend this to a friend Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small it looked larger on the website. Needed larger space
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any inconvenience caused by the size discrepancy between the product on our website and its actual dimensions. We strive to provide accurate product information and images to help our customers make informed decisions. We understand that size is an important factor when choosing a product, and we regret any disappointment this may have caused. Your feedback is valuable, and we'll take it into consideration to improve our product descriptions and images for better clarity in the future. If you need assistance finding a product with more suitable dimensions, please don't hesitate to reach out to our customer support team. We appreciate your understanding and thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-7-0-cu-ft-garage-ready-chest-freezer-white/6385046.p?skuId=6385046
Insignia 7.0 cu.ft. only lasted 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this freezer on 9/14/20 and it stopped freezing on 11/5/21, 2mos after the warranty expired. I contacted customer service and was only provided a parts list. DISAPPOINTED!
No, I would not recommend this to a friendDid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work upon delivery. waited days to see if it would get cold and it never did.
No, I would not recommend this to a friendSucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered not unboxed so when i unboxed it i found out the back corner was crushed i had it for over a week at that point so figured i would get no satisfaction with calling.
I would recommend this to a friendFreezer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Messed up in the box when we got it home did not work and to small anyway
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JonathanM,
We do apologize that the freezer did not work. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285