Customer Ratings & Reviews

Satisfied with my purchase. Energy efficient!!! Would recommend

Excellent service the guys who delivered my freezer were super nice and respectful They did a great job

Have only had the freezer for a month, but it's working perfectly. Plenty of storage space for a family of 4!

Great freezer for the money I spent on it. Plenty of room inside.

bought this last weekend, got it plugged in mid-week, put food in it several hours after plugging in. next day there is frost starting to build up only in 1 particular spot - turns out the gasket came with a dent here so a small amount of air is getting in (and cold is getting out). Frost inside the chest and drops of water on the lip and at the gasket = very obvious what the issue is. I had borrowed a truck to pick this up curbside, and now best buy says my only option is to take it back to the store in person. Couldn't tell me what I was supposed to do with all the frozen items inside, wouldn't send me a new one that I could transfer into and then deal with returning the old one, no option for a new gasket or lid, which would be the easiest thing and I would be happy to change myself, no option for them to deliver a new one and take the old one away. Customer service kept hanging up on me. Do not buy appliances at Best Buy. This should have been a really small and easy fix but now I'm out $250 for a leaky freezer, or get to pay $50-70 more to buy my own new gasket. Mistakes happen, stuff isn't always perfect, but the lack of help making it right is the much bigger problem. This isn't how a purchase like this should go. First time buying anything over $20 from Best Buy and definitely will not be a customer here again.

Good price. Does the job extra storage space. Would be nice if it came with dividers so things aren’t stacked on each other

Good product, easy use, quick easy setup for space

Great value, easy curbside pickup. Was ready about an hour after ordering.

Has small dent on lower back corner. Manufacturer should use heavier styrofoam on corners for shipping.

One of the levelling feet is missing. Other than that, it is fine.

Great value and customer service and support, definitely ease of buying!

Item as advertised. Great price. Easy to use and set up.

It works, so I am happy. Not the biggest or most efficient, but it isn't the most expensive either. ...it was the least expensive with good [overall] reviews

Great product for the price. Even has a light in it.

Love this little freezer, but like so many others ours came out of the box dented from the factory. Best Buy made it right though.

For my relative, but so far so good, ok no complane

Exactly what I wanted in a chest freezer stays cold and it runs quite

This item was pretty good as a product and freezes well, only a 4 star because we had to return it twice for the damages they had

Very happy with this product. Easy ordering and curbside pick up.

Item arrived in perfect shape. Props to Best Buy for not gouging during the pandemic.