Customer Ratings & Reviews
- Model:
- NS-MW7WH5
- |
- SKU:
- 6568213
Customer reviews
Rating 4.5 out of 5 stars with 529 reviews
(529 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the compact size, overall performance, and ease of use of the .7 Cu. Ft. Compact Microwave. Many find it powerful and appreciate its quiet operation. However, a few customers have noted that the button layout can be difficult to get used to. Overall, the microwave is considered a great value for its price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
last for two weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to cook bacon and it stopped working it started smoking
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your Insignia™ .7 Cu. Ft. Compact Microwave. We sincerely apologize for the inconvenience you experienced while using our product. Your safety and satisfaction are our top priorities.
It is concerning to hear that the microwave began to smoke while cooking bacon. This is not the performance we expect from our appliances. We recommend that you stop using the microwave immediately and check for any visible signs of damage. If you are comfortable doing so, please refer to the user manual for troubleshooting tips or reach out to our customer support team for further assistance.
We appreciate your feedback, as it helps us improve our products. If you would like to discuss this issue further or need assistance with a replacement, please don't hesitate to contact us directly. We are committed to ensuring that you have a positive experience with our products.
Thank you again for your input, and we hope to resolve this matter to your satisfaction.
Rated 1 out of 5 stars
Cheap. DOA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. DOA. Do not buy Insignia- It's really cheap for a reason.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the product did not work as expected and arrived DOA. We understand your frustration and appreciate your honesty. Your comments are important to us, and we are committed to improving the quality of our products. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at insignia@bestbuy.com.
Keith | Insignia Support
Rated 1 out of 5 stars
Run people run
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry I ever shopped at Best Buy/ all I can say is I wished I never walked into a Best Buy store my huge mistake
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work right out of the box. Would not turn on when I plugged it in.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for letting us know about your experience. We’re very sorry to hear that your product did not work right out of the box. This is certainly not the quality we strive for.
Please contact our customer support team so we can assist you with troubleshooting steps or arrange for a replacement if necessary. We appreciate your patience and understanding as we work to resolve this issue for you. Keith | Insignia Product
Rated 1 out of 5 stars
NOT GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS NOT A GOOD PURCHASE I WANT TO RETURN IT AND GET MY MONEY BACK
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Good microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for a college dorm, compact and quiet and easy to transport.
I would recommend this to a friend - Pros mentioned:Power, Size
Rated 5 out of 5 stars
Remarkable Technology in Compact Microwave
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very well designed. It is very solid sitting on my counter because of its oversized rubber feet. It is heavier than I expected (23 pounds) due to the sturdy transformer and large magnet needed for the powerful magnetron that is utilized in this compact unit. I also did very much like the secure latch that is used. When you grab the door handle you lift up one finger to release the door. I immediately preferred this design over the push button openers on many other microwaves. You will need to read the instructions to get the best use of the many features of this unit. Although the operations are intuitive, you can benefit from utilizing the built in operations that will make it a snap to do timer cooking or simply use the one touch features to defrost or set incremental cooking times. The handy manual is very well written with illustrations that make learning all the features very easy. Although this unit is just 700 watts it heated everything from a danish pastry to boiling water for tea/coffee very nicely. I do have a built-in microwave, however I keep this little wonder on the counter and end up using it for smaller reheats for example. It does have a generous-sized 10-inch turntable. I often end up using both units at the same time. Tip of my cap to the design engineers for a smart and useful addition to my kitchen. I highly recommend this nicely priced and very functional microwave.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your detailed review of the microwave. I appreciate your insights into its design and functionality.
It’s great to hear that you’ve found the solid construction and oversized rubber feet to be beneficial, providing stability on your counter. Your feedback regarding the secure latch mechanism is particularly valuable, as it highlights an aspect of user experience that often gets overlooked.
I’m glad you found the instructions helpful and that the intuitive operations allowed you to maximize the microwave’s features. The inclusion of well-illustrated manuals can indeed make a significant difference in how users interact with new appliances. Thank you once again for your recommendation and thoughtful observations. Your feedback is invaluable for both potential customers and the design team. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great for students & small apartments.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic small microwave, perfect for a student or young adult venturing out into adulting. Not a counter-hog by any stretch, this microwave is perfectly sized for the average single portioned meal or a bag of popcorn. It's got the standard features most of today's microwaves have and seems to be decently built. It's got a good heft to it, and doesn't feel like it's going to burn out easily. Heating frozen dinners was a cinch, with the intuitive interface panel. The small heating area would make this a bad choice for larger families or people trying to re-heat a whole pizza at once, but warming up a slice or two, or a piece of chicken and a scoop of mashed potatoes would be perfectly suited for this size of appliance. If you are not a student, apartment/tiny home dweller, or elderly, this microwave would be good for a small office or basement/rec room as a secondary microwave. Again, don't expect to heat up tons of food at once, but in batches, this performs adequately. The features will meet the needs of 90% of microwave users, and the quality is there. Highly recommend.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ .7 Cu. Ft. Compact Microwave. Your detailed feedback highlights its suitability for students and small living spaces, along with its practicality for single servings. We appreciate your insights regarding its build quality and user-friendly interface, which can be very helpful for potential buyers.
It's great to hear that you find it versatile enough for various settings, such as small offices or recreational spaces. Your recommendation provides valuable guidance to others who may be considering this appliance. Thank you once again for taking the time to share your experience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Perfect microwave for a small serving space
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a small microwave that would fit nicely on a small countertop. This is the perfect size for a dorm room or a bar area. I am building a dry bar and this will be a great addition to the counter top. Some smaller microwaves lack functionality, but that is not the case with this model. Insignia is known for providing outstanding value and this is no exception. It does take slightly longer to heat food when compared to a larger, thus more powerful microwave. The difference is minimal. The handle is well constructed and requires a conscious button push to open the door. The door is very stable and quality is outstanding. The interface has a very nice appearance and it is extremely simple to set up to use. Setting the time was straight forward and there are several pre-programmed options for simple operation. There is a 30 second cooking option that is cumulative with multiple presses. Food cooks evenly with the circular ration of the cooking plate. The unit is easy to clean and I’m very happy with all aspects of the product.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Compact and Surprisingly Full Featured
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia microwave is a great addition to a dorm room or home office. The compact size allowed it to fit perfectly on the mini fridge in my office with its black decor matching perfectly. It feels well built with no trim or components that gave me any worry about falling apart. I'd expect this to easily handle dorm or office service plus a transition to an apartment. Setup was as simple as the fridge that it sat upon. Remove from the box, discard some packing material, and plug in to a wall outlet. Like most modern microwaves, you've got a display that shows a clock, cook time, or some settings. Buttons let you choose between some cook presets, defrost, setting power levels, express (1 - 6 minutes), an extra 30 seconds, or entering your own cook time. However, there's a few other interesting features, a beverage preset, multistage cooking, and memory. A particularly convenient preset that the Insignia comes with is “Dinner Plate”, easily the one I used the most often. Not because I was eating dinner in my office, it was just a good match for the lunch or leftovers I was warming up. The regular use in my office showed how good a match it was with the mini fridge. Because everything I had was already a size that would fit in the fridge, I didn't really notice the smaller size as being an impediment to use. The minor adjustment I needed to make was on cooking time for prepackaged items. Using the dinner preset eliminated needing to guesstimate how much more time to add. The beverage preset is not one I used myself beyond experimenting as I've not encountered this before (actually, all of the functionality I'm about to describe was new to me). But you press the button and the display cycles through the number of 4oz cups you need to warm up. The multi-stage cooking let's you configure two different cook operations in one step. So you can have it defrost then move directly into cooking. Or cook at one power level for a couple minutes then go to a different one. This is actually something I do a couple times a month cooking certain dishes with the microwave in my kitchen, just I need to carry out the two different steps manually. So I certainly see the immediate use case if this is someone's primary microwave. Note, multistage is really dual stage, you can only configure up to two stages. The memory feature let's you save 3 different custom multistage programs. Again, this is a perfect match for me as I have two dishes that I cook where I'm defrosting and then warming at 100% power the same two ingredients. My other use are some TV dinners that cook at 50% power then 100% but you usually need to stir in-between. I also can't quite remember if they use the same or similar cook times but if so, could be a candidate for saving with the memory feature. But that aside, if one has a custom time they use for a favorite or regular dish, saving it to memory can turn that into a two press operation. Overall, I'm pretty impressed with the utility of this microwave. Well made, matches other appliances, gets the job done and has some pretty useful features. It's not large enough or powerful enough to satisfy a family's normal use but for a single person or couple this is pretty much perfect.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend Rated 5 out of 5 stars
Nice small microwave by Insignia
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia™ .7 Cu. Ft. Compact Microwave is definitely very compact. This microwave would be good for when there is limited counter space available, such as: a camper/RV, dorm, small apartment or perhaps an office. It has 700 watts of power, which is definitely on the lower end of microwaves, but in most cases it is sufficient, especially for reheating. The LED display panel does have a bunch of pre-set cooking function buttons for the standard pizza, popcorn, potato, etc. which adds convenience. There is a 10" glass turntable which is a nice feature in a .7 cu ft microwave and there is a light which I always appreciate. It has a child safety feature where you must press a release button on the handle each time before opening the door via the pull handle. A child lock can also be set via the LED panel and this completely locks all functions until this setting is cancelled. This is heavy, at just under 21 lbs, which leads me to believe this is a sturdy unit and it doesn't feel cheap. This microwave includes a very helpful and quite extensive user guide, that includes troubleshooting help. There are actually 3 separate guides: English, French and Spanish. As most people do, I made popcorn in this microwave - as my daughter said "Isn't that why people buy a microwave"? Well, not in this case. This microwave is too small to make a standard bag of microwave popcorn. The turntable started out turning, but as the bag began to fill, the bag became too large for the microwave and the turntable stopped turning. Also, it took quite a bit more time than I am used to for the kernels to begin popping. When the popping kernels got to the 3 second interval, I removed the bag. The popcorn was burnt. So if you are wanting to make microwave popcorn in this, maybe use the smaller individual bags? I am pretty sure they would fit just fine. I have to say, it is difficult for me to write this review because I have to remember to judge it based on what it is and not what I want it to be. This Insignia™ .7 Cu. Ft. Compact Microwave is not the microwave for me, but it may be the microwave for you. If you are looking for a very compact microwave due to limited counter space, this might just be what you're looking for! It performs admirably and for simple reheating of food, it works great! And it has safety features I wasn't expecting.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Basic and functional
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent little microwave from the Best Buy house brand and for the most part it does what you need to do for a compact budget friendly microwave. The 0.7 Cu. Ft capacity is good for a college dorm or an apartment and it’s not really made for heavy duty use by large plates or items . This is not a high-powered microwave, you’ll have to heat things a little bit longer than you would with a more powerful microwave. The oven is a bit noisy and the door button sometimes is sticky and doesn’t always open the door perhaps a handle manually open handle would have been better design but then again that would also. It has most of the features you would expect in a microwave: different power settings by you hitting the power button repeatedly, a very basic LED display and rotating glass carousel. Of Course, it has all the presets for common foods like reheat, popcorn, frozen vegetables, beverage, baked potato and pizza (the latter which you usually don’t see on a microwave). Overall, this is good for what you’re buying and it is perfect for a college dorm, apartment or if you just have something in a room that you occasionally need to heat up or as an auxiliary microwave during the holidays to keep in the garage like I do. Pros: - Price Cons: - Lower power - Push button door
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bappy, thank you for the detailed feedback. We appreciate your honest assessment of its features and performance. It's great to hear that it is suitable for compact spaces like college dorms or apartments, and that it has all the basic features you would expect in a microwave. We will definitely take your feedback on the noise level and door button into consideration for future product improvements. We are glad to hear that it serves your needs well and thank you for choosing our product for your home. -Carlo, Insignia Products
Rated 5 out of 5 stars
Solid solution for a space limited user!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia™ .7 Cubic foot compact microwave oven is a solidly built appliance that offers a rich feature set in a small package. In spite of its diminutive size the unit does not skimp on cooking options. However be aware that it is only a 700 watt unit and that .7 cubic feet can be a VERY tight space! The oven is very well packaged and I had it out of the box and running in minutes. The tempered glass turntable is just large enough to support a standard size dinner plate. A also appreciate the locking handle. You must lift up on a "trigger" that is integrated into the mechanism before the door will open. I see this as being a benefit if you choose to use the unit in a camping trailer or motorhome. No amount of road jostling is going to cause it to spring open. The interior lights up when you open the door and anytime it is actively cooking. Operating noise is what you would expect and the chime that announces your food is ready is not obnoxious. The oven offers eleven power levels and nine preset functions for cooking, a generous number of options. You can also specify your cooking time manually. I do have one observation that is a bit of a bummer - if you try to make popcorn in this unit you may find that there is NOT enough room! Once the bag "inflates" to its full size there is no longer enough space to allow the bag to continue to rotate! For me that resulted in uneven heating and excess unpopped kernels! In summary - if you have limited countertop space or a special use (like a camper) be sure to give this little microwave a good look.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MTCowboy, thank you for your detailed feedback on the Insignia™ .7 Cubic foot compact microwave oven. It's great to hear that you found the unit to be well-built with a rich feature set, easy to set up, and convenient for use in compact spaces like a camper. We appreciate your insight on the tight cooking space and the limitations when making popcorn. Your feedback will be valuable to others considering this appliance. We're glad to hear that overall, you are satisfied with the performance of the microwave, and we hope it continues to meet your needs well. Thank you for choosing Insignia. -Carlo, Insignia Products
Rated 5 out of 5 stars
Simple and easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is pretty strait forward. I like the buttons and options that are available. The +30 sec button is a feature I use often. I also like that I can turn off the beeping of the buttons and end of time sound. I like to be quiet when I heat up a late night snack and the beeping gives my mission away! There is a good assortment of preset functions to reheat items, cook popcorn, and also defrost but I did not test this feature as I cook fresh every night. The popcorn button was perfectly timed and did not burn the popcorn at all when I cooked a regular size bag of popcorn. You can also set preset times for the number pad which is a feature I’ve never experienced before but I did utilize more then the other preset options. I set the numbers for 1 minute increments and I seemed to utilize that feature frequently as well. It has a 0.7 cu ft space to fit your items which I find to be the perfect size for me. Anything bigger takes too much space especially with a counter unit. It is considered compact and I find it is a space saving size.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed review of the Insignia™ 0.7 Cu. Ft. Compact Microwave! It’s great to hear that you’re enjoying the various features, especially the +30 second button and the option to turn off the beeping sounds. It sounds like you’ve found it to be a convenient and effective microwave for your needs. The preset functions, including the popcorn button, are definitely helpful for quick snacks, and it’s nice to hear that they work well. Plus, the compact size is a definite advantage for saving counter space! Your insights will surely help others in making an informed decision. Happy microwaving! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-7-cu-ft-compact-microwave-black/6568217.p?skuId=6568217
- Pros mentioned:Power, Size
Rated 5 out of 5 stars
Great for small spaces
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, yet compact. I especially like the latch on the handle to prevent people from yanking open the door. Gets the job done.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Goodforschool,
Thank you for sharing your experience! We're glad to hear that you find the Insignia™ .7 Cu. Ft. Compact Microwave both powerful and compact. It's great to know that you appreciate the latch on the handle—it’s a thoughtful feature indeed! We're happy it gets the job done for you. Thanks for your recommendation! Patricia | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
does the job and is smaller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does the job great quality for a great price, small and very simplified we have a deep fryer and air fryer, a toaster oven and this microwave...
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SheriI, thanks for the thoughtful review! We're glad to hear the compact microwave fits in so well with your kitchen setup alongside your deep fryer, air fryer, and toaster oven. It’s great to know it delivers solid performance in a simplified, space-saving design. We appreciate you highlighting the quality and value it sounds like it’s doing exactly what you need! Patricia | Insignia Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to transport and very affordable. My son is very happy with this item.
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product warms food fast. Matches my kitchen Fits perfectly
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Petite and cute
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loving how cute this microwave is, fits perfectly on my countertop
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great small oven!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has a similar oven, I liked hers, so bought the same brand. Very happy with the purchase!
This review is from Insignia™ - .7 Cu. Ft. Compact Microwave - Black
I would recommend this to a friend















