Customer Ratings & Reviews
- Model:
- NS-MW7WH5
- SKU:
- 6568213
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers value the compact size, overall performance, and ease of use of the .7 Cu. Ft. Compact Microwave. Many find it powerful and appreciate its quiet operation. However, a few customers have noted that the button layout can be difficult to get used to. Overall, the microwave is considered a great value for its price.
This summary was generated by AI based on customer reviews.
Wonderful Appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, and I got a good deal, it looks good, it updates my counters,
I would recommend this to a friendDecent for a cheap microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well though the dish tends to fall out
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ .7 Cu. Ft. Compact Microwave. We're glad to hear that the microwave is functioning well for you. We appreciate your note about the dish and will pass it along to our product team for consideration. If you have any further questions or need assistance, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much power for my electricity with the current house I have.
No, I would not recommend this to a friendDo Not Waste Your Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave exactly 2 months ago. At first everything was great and then out of no where it started making a loud noise when in use. The plate turns perfectly fine but the sound it makes sounds like the microwave is going to blow up. It has came to the point where I don’t feel safe using it anymore. What a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with the Insignia™ .7 Cu. Ft. Compact Microwave. I’m sorry to hear that you are experiencing issues with your microwave, especially after such a short period of time. Your safety and satisfaction are our top priorities.
The loud noise you described is not typical for our microwaves, and I understand how concerning this can be. I recommend that you stop using the microwave immediately to ensure your safety.
Please reach out to our customer support team directly, and we will be happy to assist you further. We can help troubleshoot the issue or discuss warranty options to ensure you receive a resolution.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to make this right.
Micaware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I done't use it often but I notice that mole as build up in it and it makes a nouise I am very disapointed I shop Best Buy a lot in Va. Beach,Va. had no problem I have TVs no problems but very disapponted on the Micowave I will have to fine some other place to buy things. I seen other thing I seen you have but scsre to buy them Catherine Taylor
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Catherine, for sharing your feedback on the Insignia™ .7 Cu. Ft. Compact Microwave. We appreciate your honesty and are sorry to hear about your experience. Your input is valuable to us, and we will use it to improve our products and services. Thank you for taking the time to share your thoughts. Jeth | Insignia Support.
Dangerous buy at your own risk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a year and then started turning it's self on with no one around and nothing inside. Lucky I was home and able to shut it off. After doing some research this is a common problem with the Insignia and even able to buy the defective keypads to repair. Dangerous buy at your own risk!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We sincerely apologize for the issues you experienced with our product. We understand how concerning it can be to have a device turn on by itself, especially when no one is around. Your safety is our top priority, and we are committed to addressing this problem. We are continuously working to improve our products and quality control processes to prevent such issues in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time. Keith | Insignia Support
Go with a different microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in February 2024 and by October 2024 it does not work anymore. The microwave runs but does not heat up anything. Poor product QA/QC. I've never met anyone who has had a microwave just stop working permanently.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ .7 Cu. Ft. Compact Microwave. We're sorry to hear that it stopped working after such a short period. Your feedback is important, and we'll pass it along to our quality assurance team to help improve our products. If you haven't already, please reach out to our customer service team for assistance with the warranty fulfillment since this product is covered by 1 year warranty period starting from the date of purchase. For our contacting information, please access the link below for Insignia Supporrt. We appreciate your patience and understanding. If there's anything else we can do to help, please let us know! |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Don't Last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these in the last five years and they just don't last. Both times, the button to open it just stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Jose, for your feedback. We’re sorry to hear about the durability issues with the Insignia™ Compact Microwave. Reliability is important, and we appreciate you sharing your experience. Your input helps us improve, and we truly value your support. If you have any further questions, you can contact us at 877-467-4289 for troubleshooting assistance. Tine | Insignia Support
defective?!?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the inside has too much moisture/condensation when used
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out to us about your experience with the Insignia™ .7 Cu. Ft. Compact Microwave. We’re sorry to hear that you’re experiencing issues with moisture and condensation inside the microwave. This can sometimes happen depending on the type of food being heated and the cooking time, but we want to ensure that you're getting the best performance from your appliance.
To help resolve this, we recommend the following steps:
1. Ventilation: Make sure the microwave is properly ventilated. Ensure that there’s enough space around the unit for air circulation.
2. Covering Food: When heating food, try using a microwave-safe cover or paper towel to minimize condensation.
3. Wipe Down: After use, it can be helpful to wipe down the interior with a dry cloth to prevent moisture buildup.
If the problem persists or if you believe the unit is defective, please reach out to our customer support team directly. We are here to assist you and can provide further troubleshooting tips or help with warranty options if necessary.
Thank you for your feedback, and we appreciate your understanding.