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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the perfect size and overall performance of the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, along with its impressive capacity and quiet operation. The convertibility and effective temperature control are also appreciated features. Some customers have noted challenges with the door and expressed a desire for better lighting, while others have mentioned condensation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 802 reviews
  • Rated 5 out of 5 stars

    Freezer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer it saves a lot of space and is very spacious inside with many levels of shelves

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are delighted to hear that you find our freezer to be a great space-saver with its spacious interior and multiple levels of shelves. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Freezer good condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like our new freezer. But my only complaint is that it is light and if I pull to open it too hard it seems like it could fall over. It doesn't, but almost feels like it would be better bolted to something.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this freezer and it has a broken shelf. I called best buy for a replacement shelf and they can not send one. I have to repack the freezer, drive a half hour back to the store to exchange it … for 1 shelf! By the way this was the last one the store had in stock so i guess im out of luck. Will never buy appliances from Best Buy again - so ridiculous and disappointing. Not the customer service i was expecting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BLav, thank you for reaching out. We understand how frustrating this experience has been. Replacement shelves for Insignia freezers may be available through third-party suppliers or Insignia customer support. You can Contact Insignia support at 877-467-4289 to explore possible solutions. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    insignia freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, great price, great service, cannot say anymore

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, ggeopeters! We're delighted to hear that you're satisfied with your Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. It's wonderful to know that you found the item, price, and service to be great. If you ever need any assistance or have questions, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 7 cu garage ready freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very helpful when I ordered it on the phone and they kept it for me so I could pick it up in Sioux Falls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright freezer plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and option for a refrigerator or freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I the freezer in 3 different sizes. One of my better purchases.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you consider the freezer to be a great item and appreciate the availability of different sizes. It's wonderful to know that it stands out as one of your better purchases. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Drew's new freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but mighty with adjustable shelves. No noise and very easy to access throughout the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far ao good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, thats all we asked for. Lets see if it can withastand the test of time !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Nojakebrakes! We're glad to hear that our Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is meeting your expectations. We designed it to be reliable and efficient, and it's great to know it's doing its job well for you. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very satisfied with the freezer. Perfect size for our area.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're thrilled to hear that it fits perfectly in your space and meets your needs. If you have any further feedback or questions, feel free to reach out. Enjoy your new freezer! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Condensation

    Rated 3 out of 5 stars

    Used as a Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as a refrigerator. Unit has too much condensation inside regardless of the refrigerator coldness setting. I believe it is an overall insulation issue that is the culprit and not the seal of the door. Anyway, I could not keep it with the condensation on the interior walls and ceiling of the refrigerator so I returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear you experienced excessive condensation with your unit, and that it didn't meet your needs. We understand your frustration, especially with the return process. We appreciate you bringing this to our attention as it helps us look into potential issues. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. I like the upright style as it lets me organize stuff much better. Freezes food quickly, just like my Samsung refrigerator freezer. Delivery was prompt. Good value for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BFrank, for your detailed feedback. We’re thrilled to know the upright freezer has been a helpful and efficient addition, and that it delivered both performance and value. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wife loves it . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for sodas and drinks out in the garage . . .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Leos! We're glad to hear that your Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is perfect for keeping your sodas and drinks cool in the garage. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Second fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was sold cheaper on Best Buy than Home Depot or Lowes. it’s perfect as an extra fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JacquelinC,

      Thank you for your great review! We're delighted to hear that you found the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer at a great price at Best Buy and that it's perfect as an extra fridge for your needs. Your satisfaction is our priority! If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Super quite. Very lite to move also. Perfect size for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    S ferrara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is working great just the right size for needs

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on our 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're delighted to hear that it's working great for you and is just the right size for your needs. Your satisfaction is very important to us, and we're glad to know our product meets your expectations.

      If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love the ability to see everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can easily organize and see everything without having to dig into the depths of the freezer. Things dont get forgotten at the bottom anymore.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Love how you’re able to keep everything organized and visible—no more forgotten leftovers at the bottom!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quality and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is great allowing us to move it easily. It fits great in the garage and runs quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to switch door, screw holes don't line up. Works very well as a garage freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Condensation

    Rated 2 out of 5 stars

    Not great, not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to fill in for a short period of time while waiting for my large kitchen fridge was being repaired. While it does keep the food cold, the inside walls and top are constantly dripping wet. There's no evaporator, so water constantly builds up inside. I would hate to see what happens if this is used as a freezer!

    No, I would not recommend this to a friend