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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 827 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, particularly its perfect size for garage use and overall performance. Many appreciate its generous capacity, quiet operation, convertibility, and effective temperature control. Some customers have noted minor issues with the door, condensation, and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 827 reviews
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it as a freezer its good quality and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect little freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upright freezer for our meet and this works perfect just for that. Fits nicely in a small compacted space in our garage and holds everything we need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    insignia freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, great price, great service, cannot say anymore

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, ggeopeters! We're delighted to hear that you're satisfied with your Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. It's wonderful to know that you found the item, price, and service to be great. If you ever need any assistance or have questions, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to switch door, screw holes don't line up. Works very well as a garage freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Second fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was sold cheaper on Best Buy than Home Depot or Lowes. it’s perfect as an extra fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JacquelinC,

      Thank you for your great review! We're delighted to hear that you found the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer at a great price at Best Buy and that it's perfect as an extra fridge for your needs. Your satisfaction is our priority! If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very satisfied with the freezer. Perfect size for our area.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're thrilled to hear that it fits perfectly in your space and meets your needs. If you have any further feedback or questions, feel free to reach out. Enjoy your new freezer! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Strong agree on product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    where to put easy to find what we are looking for. Easy organized meat and fast foods , i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very affordable and does its job vey well.

    I would recommend this to a friend
  • Cons mentioned:
    Condensation

    Rated 3 out of 5 stars

    Used as a Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as a refrigerator. Unit has too much condensation inside regardless of the refrigerator coldness setting. I believe it is an overall insulation issue that is the culprit and not the seal of the door. Anyway, I could not keep it with the condensation on the interior walls and ceiling of the refrigerator so I returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear you experienced excessive condensation with your unit, and that it didn't meet your needs. We understand your frustration, especially with the return process. We appreciate you bringing this to our attention as it helps us look into potential issues. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quality and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is great allowing us to move it easily. It fits great in the garage and runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Super quite. Very lite to move also. Perfect size for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a small freezer or fridge, look no further. Insignia has get to disappoint me!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Well

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the need of a freezer, and if needed can turn to a fridge. Cooled fast, have not had issues that an occurred with a prior model. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, very happy with the size and the looks, has plenty of room for an extra freezer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect drink fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this as a refrigerator for drinks and it is perfect. The size is great for our purpose without taking up a lot of space externally

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage Freezer Fits the Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for our needs. It gives us just the right amount of space and allows us to store things in such a way to give easy access to all.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! It’s wonderful to hear that the freezer meets your needs perfectly. Having the right amount of space and easy access to stored items is essential. If you have any other questions or need further assistance, feel free to ask!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer/Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Can be used for either a freezer or a fridge. The customer service was impeccable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We’re thrilled to hear that it met your needs perfectly, and that you appreciated our customer service. Your satisfaction is our top priority, and feedback like yours helps us continue to provide excellent service.

      If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    S ferrara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is working great just the right size for needs

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on our 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're delighted to hear that it's working great for you and is just the right size for your needs. Your satisfaction is very important to us, and we're glad to know our product meets your expectations.

      If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer/ fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size it’s perfect for my apartment! Keeps everything frozen as I need it or can be a refrigerator. Love the versatility.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this freezer and it has a broken shelf. I called best buy for a replacement shelf and they can not send one. I have to repack the freezer, drive a half hour back to the store to exchange it … for 1 shelf! By the way this was the last one the store had in stock so i guess im out of luck. Will never buy appliances from Best Buy again - so ridiculous and disappointing. Not the customer service i was expecting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BLav, thank you for reaching out. We understand how frustrating this experience has been. Replacement shelves for Insignia freezers may be available through third-party suppliers or Insignia customer support. You can Contact Insignia support at 877-467-4289 to explore possible solutions. Tine | Insignia Support BBY-ExBrand_Insignia