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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 827 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, particularly its perfect size for garage use and overall performance. Many appreciate its generous capacity, quiet operation, convertibility, and effective temperature control. Some customers have noted minor issues with the door, condensation, and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 827 reviews
  • Rated 5 out of 5 stars

    A freezer finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with receiving 2 damaged freezers in the box so 3rd time was a charm. I believe Insignia has some sort of packaging issue. Best Buy had to make 2 additional deliveries to get me the freezer. It did take a month but manufacturer issue as far I could tell.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding your experience with our Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. I apologize for the inconvenience you faced with receiving two damaged units before finally getting a properly functioning freezer.

      We take product quality and packaging very seriously, and I appreciate you bringing this issue to our attention. Your experience is not reflective of the standards we strive to maintain, and we are currently reviewing our packaging processes to ensure that our products reach customers in perfect condition.

      I'm glad to hear that you finally received your freezer, and I hope it meets your expectations moving forward. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you for your patience and for choosing Insignia. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as advertised. Delivery was fast and delivery person knowlegable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and got cold quickly fit in my space and didn’t realize how tall it was. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright freezer plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and option for a refrigerator or freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, its so nice and sleet. it fits perfectly in my garage and looks very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver. Doesn’t need much space to put the freezer . Work well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is great, and I highly recommend it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you find the upright freezer great and that you highly recommend it. Your satisfaction means a lot to us. If you have any further comments or questions, feel free to reach out. Enjoy your freezer! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great freezer, good value. I just love it, I really do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re delighted to hear that you love your new freezer and find it to be a great value. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new freezer! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Great for a very small family. Good quality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the wonderful review! We're delighted to hear that the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is just the right fit for your small family and meets your quality expectations. Compact yet spacious, it's a fantastic choice! If you need anything else or have more feedback, we're here for you. Enjoy your new freezer!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Cons mentioned:
    Lighting

    Rated 3 out of 5 stars

    Okay Freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose but I wish it had a light inside and an indicator that tells you if the door is open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia fridge/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for both refrigeration and freezing. Could use some shelves in the door but for the price it's very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , love it , recommend for others to get it . Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer is a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old freezer with an Energy Star freezer! The price was good and the delivery was prompt and carefully unloaded from the truck. Two workers brought it into my house, unpacked and set it up. I'm very satisfied with my purchase and delivery!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AlanC,

      Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your new Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification. It's great to know that the price was good and the delivery was prompt and handled with care.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice, inexpensive freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice spacious freezer - and it was a good price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're pleased with the spaciousness and price of the freezer. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Condensation
    Best Buy Employee

    Rated 2 out of 5 stars

    Great at keep things cold. Horrible condensation.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to keep everything cold. I used it as a garage refrigerator. Lost stars because everything in the fridge is wet. There is so much condensation inside the fridge a full size bath towel is used to dry it and when finished is completely soaked!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.

      When the refrigeration mode is used in the case of high humidity in the home, the inner surface of the machine will appear water beads. Because there is no fan in the refrigerator, the water in the box cannot be pumped to the evaporator to take away. Besides, you can check the closure of the door gasket, if there is a gap between the door gasket and the box, it will aggravate the situation of water beads on the inner wall. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent! Fits perfectly and it holds lots of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived today, was delivered with care. This is my first upright freezer and I think that it’ll work perfectly for our freezer needs. Unfortunately I neglected to look it over before the delivery drivers left. There’s a pretty decent dent in the bottle back corner. Fortunately where we have it the dent can’t be seen. That said, I really hate purchasing something that should be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new feeezer, good size fit perfectly in my garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer - basic No light inside Hard to open once closed as it is hard to grip. You need two hands to opend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Farage Freezer/Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance. The only surprise if how much water it generates inside in the FRIDGE mode.

    I would recommend this to a friend