Customer Ratings & Reviews
- Model:
- NS-UZ70SS4
- SKU:
- 6547488
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the perfect size and overall performance of the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, along with its impressive capacity and quiet operation. The convertibility and effective temperature control are also appreciated features. Some customers have noted challenges with the door and expressed a desire for better lighting, while others have mentioned condensation.
This summary was generated by AI based on customer reviews.
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer for my house. I had great help in the store
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! We're delighted to hear you're happy with your freezer and that you received excellent assistance in the store. We appreciate your positive feedback! - Carl | Insignia Products
upright freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it and using as a freezer.. It was originally used as a refrigerator but would prefer the freezer use. it is so versatile
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We're thrilled to hear that you're enjoying its versatility and have found it to be effective for your freezing needs. The ability to switch between a refrigerator and a freezer makes it a great addition to any home, especially for those looking for flexible storage options. If you have any further questions or need assistance, feel free to reach out. Happy freezing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad experience, damaged every time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor experience with this product. I paid for home delivery and it arrived with scratches and a dent on the front. For some ridiculous reason, only the top, back, and two sides of the freezer have protective coating and styrofoam...the front does not. Makes no sense - the front is what you see and would want most to be scratch/dent free. I exchanged this product 3 times and each one came looking worse than the one before. The home delivery guys were great and the damage had nothing to do with them, it's 100% the manufacturer (which is Best Buy - that's who makes Insignia). After 3 bad ones in a row, I finally decided to just return it and purchase a similar product elsewhere. I spent so much wasted time on the phone with Best Buy arranging the exchanges and return, not to mention needing to adjust my schedule to be home for each disappointing delivery. Then to top it off, Best Buy won't refund the home delivery fee. How is it that you delivered a faulty/damaged product and I'm on the hook for the fee? It'd be one thing if I simply changed my mind and nothing was wrong with it, then yes, I should absorb the fee. But not when it's faulty/damaged - that's on you, Best Buy! Terrible experience all around and I recommend you DO NOT purchase this freezer unless you don't care what it looks like. I purchased when it was on sale and the price really was too good to be true.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're truly sorry to hear about the repeated issues you faced with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. It's clear that the product did not meet your expectations, and we understand how frustrating it must have been to receive damaged units multiple times.
We apologize for the inconvenience caused by the lack of protective coating on the front of the freezer and the time you spent arranging exchanges and returns. Your feedback is invaluable, and we will certainly address these concerns with our manufacturing and packaging teams to prevent such issues in the future.
Regarding the home delivery fee, we understand your frustration. Please reach out to our customer service team so we can assist you further with this matter.
We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. If you have any other concerns or need further assistance, please don't hesitate to contact us.
Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-convertible-freezer-with-energy-star-certification-stainless-steel-look/6547488.p?skuId=6547488
Looks good and does the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most expensive freezer but it fit my needs. I would buy it again as a place to store excess frozen foods and it looks good.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good very helpful customer service they took care of us very quickly and issue was resolved
I would recommend this to a friendLove this freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little freezer! I can find everything, it doesn’t get buried like a chest freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear, SandraO! The Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is indeed a fantastic choice. Its upright design makes it easy to organize and find items without them getting buried, unlike a chest freezer. Plus, with its ENERGY STAR certification, it's energy-efficient and environmentally friendly.
If you have any questions about its features or need tips on using it, feel free to ask. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Perfect upright freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an upright freezer. This was perfect. I’m able to see what I put in now vs a chest freezer. It is quiet and great is garage ready.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you’re happy with the upright freezer. If you have any other comments or need assistance, please feel free to reach out. We’re always here to help! - Carl | Insignia Products
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 3 months and it’s great. Does what it’s meant to do.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Menotu! We're glad the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is meeting your expectations. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
Great service.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick to order on line and quick to pick up. Everyone was friendly and helpful. A great experience.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent , I am going to buy other, because the product is excellent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback on the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're thrilled to hear that you find the product excellent and are considering purchasing another one.
If you have any questions or need assistance with your freezer, please don't hesitate to reach out. We're here to help and ensure you continue to have a great experience with our products.
Thank you for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-convertible-freezer-with-energy-star-certification-white/6547489.p?skuId=6547489
Cool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only minus is that the unit has no light inside and no door shelves.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Chooch69! We're glad to hear that you find the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer cool and useful. We appreciate your honest input about the lack of an interior light and door shelves. Your comments help us improve our products.
If you have any other suggestions or need assistance, please let us know. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Refrg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, nice appearance. I would have liked it even better if it would have been a little taller. My wife likes how it fit in with everything in the room surrounding it. Not sure what more can be said.
I would recommend this to a friend- Cons mentioned:Condensation
Doesn't get cold anymore
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 4 months now condensation forming. Fridge won't get cold enough freezer not working
No, I would not recommend this to a friend Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and efficiency. Holds a lot of food. Easy temperature adjustment.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Mina, for your positive feedback on the Insignia 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're delighted to hear that you find it very useful and efficient, with ample storage and easy temperature adjustment. Your review is greatly appreciated and encourages us to continue providing excellent products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support.
Fridge / freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s perfect for where we needed it. Love that it can be either fridge or freezer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your recent purchase of the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification from Best Buy. We are delighted to hear that it is perfect for your needs and that you appreciate its versatility as both a fridge and a freezer.
Your positive feedback is greatly appreciated. If you have any further questions or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
CONVERTABLE GARAGE READY FREEZER.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer was as advertised and works just fine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, AMOS! We're glad to hear that the Insignia™ - 7 Cu. Ft. Garage Ready Upright Convertible Freezer is working well and meeting your expectations. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Enjoy your new freezer! Jeth | Insignia Support.
Excellent garage freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent freezer for a garage, but wish it had a light.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for your review of the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're glad to hear that you find it excellent for your garage. We appreciate your feedback regarding the lack of a light and will certainly take it into consideration for future improvements.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
I like to purchase from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very cheap price very good quality product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MdZ1! We're thrilled to hear that you are satisfied with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. It's great to know that you found the service excellent, the price affordable, and the product of high quality. If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall freezer keeps everything very cold recommend highly
I would recommend this to a friendMaganda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service provided. Prompt and on time delivery.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! It’s wonderful to hear that you’re pleased with the product and that the delivery service met your expectations. Reliable service and a great product make for a fantastic experience. If you have any tips on how you’re using the freezer or features you particularly enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285