Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, particularly its perfect size for garage use and overall performance. Many appreciate its generous capacity, quiet operation, convertibility, and effective temperature control. Some customers have noted minor issues with the door, condensation, and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 837 reviews
  • Rated 5 out of 5 stars

    Perfect upright freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upright freezer. This was perfect. I’m able to see what I put in now vs a chest freezer. It is quiet and great is garage ready.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’re happy with the upright freezer. If you have any other comments or need assistance, please feel free to reach out. We’re always here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for using on a porch or in the garage, set up and leveling is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand up freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance . Wish there were more shelves though

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SheilaB,

      Thank you for your feedback! We're glad to hear that you're enjoying your Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We appreciate your suggestion about having more shelves and will take it into consideration for future improvements.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, nice appearance. I would have liked it even better if it would have been a little taller. My wife likes how it fit in with everything in the room surrounding it. Not sure what more can be said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was what the wanted to spend and the size was right.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, SandraW! We're glad to hear that the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification fits your budget and meets your size requirements perfectly. We appreciate your feedback and hope you continue to enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad experience, damaged every time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor experience with this product. I paid for home delivery and it arrived with scratches and a dent on the front. For some ridiculous reason, only the top, back, and two sides of the freezer have protective coating and styrofoam...the front does not. Makes no sense - the front is what you see and would want most to be scratch/dent free. I exchanged this product 3 times and each one came looking worse than the one before. The home delivery guys were great and the damage had nothing to do with them, it's 100% the manufacturer (which is Best Buy - that's who makes Insignia). After 3 bad ones in a row, I finally decided to just return it and purchase a similar product elsewhere. I spent so much wasted time on the phone with Best Buy arranging the exchanges and return, not to mention needing to adjust my schedule to be home for each disappointing delivery. Then to top it off, Best Buy won't refund the home delivery fee. How is it that you delivered a faulty/damaged product and I'm on the hook for the fee? It'd be one thing if I simply changed my mind and nothing was wrong with it, then yes, I should absorb the fee. But not when it's faulty/damaged - that's on you, Best Buy! Terrible experience all around and I recommend you DO NOT purchase this freezer unless you don't care what it looks like. I purchased when it was on sale and the price really was too good to be true.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're truly sorry to hear about the repeated issues you faced with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. It's clear that the product did not meet your expectations, and we understand how frustrating it must have been to receive damaged units multiple times.

      We apologize for the inconvenience caused by the lack of protective coating on the front of the freezer and the time you spent arranging exchanges and returns. Your feedback is invaluable, and we will certainly address these concerns with our manufacturing and packaging teams to prevent such issues in the future.

      Regarding the home delivery fee, we understand your frustration. Please reach out to our customer service team so we can assist you further with this matter.

      We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. If you have any other concerns or need further assistance, please don't hesitate to contact us.

      Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-convertible-freezer-with-energy-star-certification-stainless-steel-look/6547488.p?skuId=6547488 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Looks good and does the job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most expensive freezer but it fit my needs. I would buy it again as a place to store excess frozen foods and it looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good very helpful customer service they took care of us very quickly and issue was resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was delivered on time and setup properly. Polite delivery personnel.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you and your mom love the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. It's great to know that the TV offers good quality, sound, and is the perfect size for your room. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer or fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Garage fridge/frezezer ; as needed. I can us as either

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification. We're thrilled to hear that you find it versatile and convenient for use as either a fridge or freezer. Your satisfaction is our priority, and it's great to know our product meets your needs. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love this freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little freezer! I can find everything, it doesn’t get buried like a chest freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear, SandraO! The Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is indeed a fantastic choice. Its upright design makes it easy to organize and find items without them getting buried, unlike a chest freezer. Plus, with its ENERGY STAR certification, it's energy-efficient and environmentally friendly.

      If you have any questions about its features or need tips on using it, feel free to ask. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Cool freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good…delivered by two very professional men thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, RhetaJ! We're glad you're happy with your Insignia™ 7 Cu. Ft. Upright Convertible Freezer, and we're especially pleased to hear you had a great delivery experience with our professional team! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to order on line and quick to pick up. Everyone was friendly and helpful. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove the Freezer...easy to see items.Great price..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JacquelineR,

      Thank you for your feedback! We're delighted to hear that you love the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer and that you find it easy to see items inside. It's great to know that you're happy with the price as well.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for my house. I had great help in the store

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're delighted to hear you're happy with your freezer and that you received excellent assistance in the store. We appreciate your positive feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 3 months and it’s great. Does what it’s meant to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Menotu! We're glad the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is meeting your expectations. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , I am going to buy other, because the product is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and efficiency. Holds a lot of food. Easy temperature adjustment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Mina, for your positive feedback on the Insignia 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're delighted to hear that you find it very useful and efficient, with ample storage and easy temperature adjustment. Your review is greatly appreciated and encourages us to continue providing excellent products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fridge / freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s perfect for where we needed it. Love that it can be either fridge or freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your recent purchase of the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification from Best Buy. We are delighted to hear that it is perfect for your needs and that you appreciate its versatility as both a fridge and a freezer.

      Your positive feedback is greatly appreciated. If you have any further questions or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Cool refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only minus is that the unit has no light inside and no door shelves.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Chooch69! We're glad to hear that you find the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer cool and useful. We appreciate your honest input about the lack of an interior light and door shelves. Your comments help us improve our products.

      If you have any other suggestions or need assistance, please let us know. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia