Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 827 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, particularly its perfect size for garage use and overall performance. Many appreciate its generous capacity, quiet operation, convertibility, and effective temperature control. Some customers have noted minor issues with the door, condensation, and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 827 reviews
  • Rated 4 out of 5 stars

    Hisen refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 4 months ago. so it's good and save energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love such a helpful addition to my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the fact can adjust to refrig or freezer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already broke after 5 months...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased late August in 2025, and already it is not working. Noticed yesterday that the drinks were not cold. I made the refrigerator was off the wall and away from everything so it had airflow, i unplugged it, waited a minute then tried again. It seems like its trying to click on, but then stops. Very disappointed and unhappy. Dont recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. And wonderful curb side pick up! Very happy!

    I would recommend this to a friend
  • Cons mentioned:
    Condensation

    Rated 1 out of 5 stars

    Not a good product- terrible condensation issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible Freezer/refrigerator was quite disappointing. The level of condensation on the inside of the unit while being used as a refrigerator was completely unacceptable. We bought it to help us get through when our main kitchen refrigerator died. It did keep things cold, but we constantly had to wipe down the inside as water was just dripping all over everything. We never used it as a freezer, but I would imaging, based on its poor performance as a refrigerator, that the frost level would be quite poor. We recommend avoiding this unit. We trade up for a larger Insignia convertible freezer, and we hope it is better, or it will go back, too.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.
      Sorry to take trouble with you. For direct cooling products, there will have frost for freezer and condensation for fridge. This product use tube wound evaporator to improve temp consistency which will lead the condensation on sides. if you want no condensation or frost on foods or cabinet, you can chose frost free products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Wont go below 40

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom half wont get below 40 degrees in fridge mode. Bought this for a garage beverage refrigerator. I can not seem tonget the bottom half belown40ndegrees. Been 3 days, in the process of warming to ambient in off mode and starting over. Maybe I put beverages in before it hit 34 degrees? If I cant resolve in next couple days, its going back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refer or fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looks, refrigerator or freezer, which ever you need, loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is frozen.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cold as expected. Stainless steel looks good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good using it as a backup freezer in garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service personnel. Great selection and price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SO FAR, SO GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really want to write this until I’ve had it a year. But all I can say is “so far so good.”

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ElaineS. We appreciate you taking the time to share your early impressions. We’re glad to hear things are going well so far and hope the freezer continues to perform reliably for you. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    insigna upright freezer/refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not adjustable enough to fit regular soda and beer bottles without laying them sideways unless only a few shelves are used. It was difficult to initially adjust the refrigerator to cool enough without freezing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for providing your feedback on the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We appreciate your insights as they help us improve our products and services.

      We understand that the shelf adjustability is crucial for accommodating different sizes of beverages and that achieving the right cooling temperature can be challenging at times. Your input regarding the need for more flexible shelf options will be taken into consideration for future designs.

      If you need any assistance with your unit or have further questions, please don't hesitate to reach out to our customer support team. We're here to help ensure that you have the best experience with your Insignia product.

      Thank you for choosing Insignia. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and delivery........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it if you don't mind scraping frost.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still worth having this to avoid the issue a fridge freezer combo has. Can be converted to a fridge. But as a freezer, you'll be scraping frost off monthly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.
      Sorry to bother you. As shown on the website, this product is a mechanical product that is manually defrosted, and in freezing mode, it needs to be automatically defrosted. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be more efficient when it’s outside since it’s supposed to be outside.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, DanielleB! We’re glad to hear you’ve been putting the freezer to use in an outdoor setting, and it’s great to know you’re exploring its capabilities. Your insights are truly appreciated and help highlight how these appliances are being used in real-world environments. We hope it continues to serve your needs well! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ices over too quickly. Within a few months. And stopped holding temp

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small and seemed to be light weight. Because of the suction this freezer was hard to open and it felt like it was going to fall over. However it looks very nice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defrosting

    Rated 1 out of 5 stars

    mrs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We specifically asked for a self-defrosting freezer. We were told it was self-defrosting. It was delivered for $100.00 only to find out it was a manual defrosting. We had to return the freezer and lost the $100.00. Very disappointing, and we'll buy our appliances elsewhere for now on and just stick with computers from Best Buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.
      Sorry for the confused information. you can see the product specification that declare this product is manual defrost. BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Damaged item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was damaged upon receipt. Didn’t discover door hinge bent, and door was badly dented. Called store, they wanted me to bring it in. Had full cow needed to go in freezer ASAP. Have pictures. Careful when you order online!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding your recent experience with our Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We sincerely apologize for the inconvenience and frustration caused by receiving a damaged item.

      We strive to ensure that our products reach our customers in perfect condition, and it is disheartening to hear that we fell short in your case. Your experience with the bent door hinge and dented door is certainly not reflective of the quality we aim to deliver.

      We encourage you to reach out to our customer service team directly, as they can assist you with resolving this issue promptly. Please provide them with the pictures you mentioned, as they will be helpful in addressing the matter effectively.

      We appreciate your caution when ordering online and your feedback is invaluable in helping us improve our packaging and shipping processes. Thank you for your understanding, and we hope to resolve this situation to your satisfaction. BBY-ExBrand_Insignia