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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 829 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, particularly its perfect size for garage use and overall performance. Many appreciate its generous capacity, quiet operation, convertibility, and effective temperature control. Some customers have noted minor issues with the door, condensation, and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 829 reviews
  • Rated 1 out of 5 stars

    Best Buy is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this freezer and it has a broken shelf. I called best buy for a replacement shelf and they can not send one. I have to repack the freezer, drive a half hour back to the store to exchange it … for 1 shelf! By the way this was the last one the store had in stock so i guess im out of luck. Will never buy appliances from Best Buy again - so ridiculous and disappointing. Not the customer service i was expecting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BLav, thank you for reaching out. We understand how frustrating this experience has been. Replacement shelves for Insignia freezers may be available through third-party suppliers or Insignia customer support. You can Contact Insignia support at 877-467-4289 to explore possible solutions. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Strong agree on product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    where to put easy to find what we are looking for. Easy organized meat and fast foods , i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer/fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent fridge/freezer combo for the price. Delivery and installation was perfect.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MGD52,

      Thank you for your excellent review! We're thrilled to hear that you're pleased with the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. It's great to know that the delivery and installation went perfectly. Enjoy your new fridge/freezer combo! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful to use. Easy to operate. Easy to get things out of it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback! We're delighted to hear that you find the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer both beautiful and easy to use. It's great to know that its design and functionality make it convenient for you to access your items. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it as a freezer its good quality and good looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what we needed, stays Cole and doesn’t take up too much room

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is meeting your needs, staying cold, and not taking up too much room. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very affordable and does its job vey well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great standup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stand up freezer. Perfect size for the space I have in my lower level bar. Replaced white with stainless and love the look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfectly fits for my unit, great for home as an additional deep fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer hold a lot of stuff! I was very surprised and I think it’s a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Actually fits frozen pizza

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for extra frozen items such as pizzas and ice cream.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the product is perfect for storing extra frozen items like pizzas and ice cream. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great extra refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy Star, great refrigerator or freezer. Solid easy to change full size shelves. Good seal on door keeps coolness in.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi StephenC! Thank you for your positive feedback on the Insignia™ - 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification. We’re thrilled to hear that you appreciate its Energy Star rating, versatility as a refrigerator or freezer, solid and easy-to-change full-size shelves, and good door seal that keeps the coolness in.

      Your satisfaction is our top priority, and we’re glad to know we hit the mark for you. We strive to provide high-quality, energy-efficient products that meet our customers’ needs, and your feedback affirms the hard work we put in.

      Thank you again for choosing Insignia! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-convertible-freezer-with-energy-star-certification-white/6547489.p?skuId=6547489 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5. Delivery guys were very professional. We were looking for a smaller freezer and had very specific measurements and luckily the website and sales rep made sure it fit our needs. Very happy with the process.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MichelleK, for the positive review. We’re thrilled the entire experience, from shopping to delivery, matched your expectations, and that the freezer fits your space so well. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good convertible freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Easier to organizer stuff in the freezer than the chest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. We had it fir a few months and working well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the product has been working well for you over the past few months and that you find it to be a good value for the money. We appreciate your support and look forward to serving you again.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super practical, it fits anywhere in your house or garage

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are pleased to hear that you find it super practical and versatile enough to fit anywhere in your house or garage. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for household of 1-2 needing extra space to freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the garage Does not take up a lot of space and looks nice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer is a perfect fit for your garage and that you like its compact size and appearance. Enjoy your new freezer! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    retro fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute, working good, happy with our purchase, will recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We are thrilled to hear that you find it cute and that it is working well for you! Your satisfaction is our top priority, and it's wonderful to know that you are happy with your purchase.

      We appreciate your recommendation and hope that you continue to enjoy the benefits of your freezer for years to come. If you have any questions or need assistance in the future, please don’t hesitate to reach out.

      Thank you once again for choosing Insignia! BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size for our space and was ready very quickly. Insignia has been a trusted brand for us for years.

    I would recommend this to a friend