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Customer reviews

Rating 4.6 out of 5 stars with 837 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, particularly its perfect size for garage use and overall performance. Many appreciate its generous capacity, quiet operation, convertibility, and effective temperature control. Some customers have noted minor issues with the door, condensation, and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 837 reviews
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. I would not recommend. It stopped working within 2 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ - 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We're truly sorry to hear that it stopped working within such a short time. This is certainly not the quality we aim to provide.

      We take full responsibility for this issue and want to help resolve it. Please contact our customer support team so we can assist you with troubleshooting steps or arrange for a replacement if necessary.

      We appreciate your patience and understanding, and we're committed to ensuring you have a reliable product. Thank you for bringing this to our attention. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-convertible-freezer-with-energy-star-certification-white/6547489.p?skuId=6547489 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer relations and return policies and delivery co.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, DianeL. We’re sorry to hear that your interaction with customer service and delivery did not meet your expectations. We strive to provide a positive experience for our customers, and your feedback is valuable as we work to improve. If there's anything we can do to assist you, please don't hesitate to reach out. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy***

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return three times before deciding to just take the refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered two days late.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered two days late. Delivered Two days late. Deliverd two days late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT supplemental freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for several years. I love this thing!! It's the perfect size for one or two people who need/want to buy in bulk, meal prep, or just have extra food stores. it's not too big, not too heavy, and WAY easier to get downstairs than a full -size (like for a basement). The upright design makes it easy to see what you have and get to it. I'm selling my house and moving into an apartment- wondering if I should just put it in my living room because I don't want to part with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, PetraH! We love your enthusiasm—sounds like this freezer has truly earned its spot in your home (maybe even the living room!). So glad it’s been the perfect fit for your needs!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Perfect basement freezer for bulk storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up specifically to store bulk meat, fish, and poultry in the basement, and it does exactly what we need. Plenty of space, keeps everything frozen consistently, and the Energy Star certification is a nice bonus for something running 24/7. The stainless steel look fits in anywhere. Simple, reliable, and does its job without any fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this appliance. Presently using it as my main refrigerator until a replacement is found for my Maytag that is out of service again. Looking forward to the switch to using it as a freezer as I need more space for frozen foods than refrigerated. Excellent price point. Hard to switch the door, however.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RuthH, for your detailed review of the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're glad to hear that you're very happy with it and that it's serving well as your main refrigerator for now. It's great to know you're looking forward to using it as a freezer for more space. We appreciate your feedback on the door switch difficulty and will take it into consideration. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your appliance! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this freezer because my house is small and this doesn’t take up a lot of space. I love the shelves and especially the drawer at the bottom for storing frozen vegetables. Also, the price of the freezer was within my budget and I don’t have that old big chest freezer taking up space. Thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful! We're delighted to hear your new freezer is a perfect fit for your small home. We're especially glad you're enjoying the convenient shelves and drawer, and that it fit within your budget. Thank you for sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice little freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer we use for all of our vegetables and other. Freezes super fast and is frost free !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our freezer for about 15 months. It does a great job. The quality for the price is good. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a while. It is pretty good. Only complaint is the tendency for it to get frost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The freezer that could

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great. I love the covered (shelf) basket and the adjustable shelves. The handle for the door is on top of the door which doesn’t help open the door due to a serious vacuum seal closure. So disappointing that there is a $70.00 charge to change the way the door swings open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra freezer space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the little bit of overflow of freezer food we have. Love that it can be converted into a fridge if you prefer. Keeps its temp very well during the hot summer in my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great & fit our need. Needed something small enough to get down a narrow staircase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deep freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my deep freezer that died on me. And while it’s not as big as my last one it works great and does exactly what I need it to do. I’ve had it for a few months now and it’s working great. Would definitely get it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than actually i though

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value runs quiet and looks great priced just right

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ThomasR! Thank you for your feedback! We're delighted to hear that the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer has exceeded your expectations. It's wonderful to know that you find it to be a great value, quiet, and aesthetically pleasing. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice Freezer for the value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for my needs. The sales person was great and the delivery guys set it up and made sure the freezer was level. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small freezer or refrigerator. It keeps items plenty cold and is energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this upright freezer and it's just the right size for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. No problems so far. It is advised to keep it on a raised platform for airflow and ease of access though

    I would recommend this to a friend