Customer Ratings & Reviews
- Model:
- NS-70F301NA23
- SKU:
- 6492968
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 70" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its value for the price. Many appreciate the large screen size and vibrant colors. While some users experienced issues with the remote control and power consumption, the positive feedback on picture quality and affordability outweighs these concerns. The TV's user-friendly interface is also frequently highlighted as a positive aspect.
This summary was generated by AI based on customer reviews.
Auto shut-off feature you can't disable.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give "0" for this TV if I could. The main issue with this tv is that it has an auto shut-off feature that turns off the tv after about 15 minutes or less of idleness; either you're watching a show and you paused it or you simply just have it on the home page and you walk away for less that 15 minutes. This feature CAN'T be disabled, and apparently all Insignia smart TVs have this feature according to the Insignia support agent I spoke with.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. We truly value your feedback and understand how important it is to have a television that meets your needs. Your comments will be taken into consideration as we strive to enhance our products. We appreciate your choice and hope you find a solution that works best for your viewing experience! Jeth Insignia Support. https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
TV would not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is already broken. The picture is completely gone only 2 years old
No, I would not recommend this to a friendNever ever again insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv screen is a whiteout it went out on Monday afternoon geek squad was scheduled to come out on Thursday call her a do to confirm time he said he wasn’t working and he didn’t have an order for me and he don’t know how I got his number and to call that number back he was very rude and I could not take it back to best buy I bought it October 8picked it on the 10 and the 25th is when the store said it couldn’t come back and it went out on the 30 so I have another appointment Tuesday I really want a whole new tv and not to be fixed on after 3weeks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MakebaM. Thank you for writing a review about our Insignia 70" Smart Fire TV. I apologize that you are having bad experience with this TV. You are experiencing white out on the screen and when calling Geek Squad it was said the you do not have appointment to them. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Could be better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The airplay and HomeKit does not work. Picture is nice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 70" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on Black Friday sale but issues with tv outside of streaming issues. When i turn off the tv, the screen goes off but the audio stays on for a few minutes. The screen freezes. Glad i called during 1 year warranty period.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 70" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is what you'd expect from a $400 TV. Appears to have waves like a fun house mirror at times. You can see the 8 square quadrants in low light scenes. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your honest feedback about your experience with our TV. While we're pleased to hear that the TV's design meets your expectations, we understand your concerns about the picture quality. We strive to offer products that provide excellent value for our customers, and we're sorry to hear that the performance fell short of your expectations in some aspects. Your feedback about the picture quality is valuable to us, and we'll use it to continue improving our products in the future. If you have any further questions or need assistance, please feel free to reach out to our customer service team. Thank you for taking the time to share your thoughts with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
Wanted to love the tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really sad this tv did not workout. We really wanted to enjoy it. But when you using the apple like Tubi, Netflix the sound sounded horrible. We tried unplugging the tv and even called insignia customer service and they could help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JasmineV,
Hearing your feedback about this product is really important to us. We really want to help you address the issue of your television so you can enjoy watching anything you would like. Please contact us at (877) 467-4289 so we can further assist you.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DONT BUY IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy... and if you do make sure you open immediately... I didn't open the TV as the room wasn't ready and I wanted to make sure I bought this on sale. Opened it 30 days after delivery to find out its damaged. Paid for Geeksquad coverage as well... they cannot repair the TV and Best Buy will not take the TV back due to being past 14 days... this will be the last mistake I ever buy from Best Buy...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re very sorry to hear about your experience with the TV and the damage you discovered after 30 days. We understand how disappointing and frustrating this situation must be, especially with the added Geek Squad coverage.
We recommend reaching out to our customer support team to discuss your options further. We want to ensure that you receive the assistance you need and that this situation is resolved to your satisfaction. Keith | Insignia Support
Worst ever customer service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the TV and it arrived with screen damaged at multiple points. I contacted best buy via chat 2 times and called 2 times. They ended my conversation by hanging the phone. They told me to carry the 70 inch TV to a local store so as to obtain return money. They wouldn't let me ship it back. I ended up hiring local handyman to return it and I paid $100 to do that. I am a membership member and best buy treats me unfair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We genuinely appreciate your feedback regarding your recent purchase of the Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the challenges you faced during the return process and understand how frustrating this must be for you. Your comments are valuable, and we will certainly consider them as we strive to enhance our customer service and ensure a positive experience for our members. Thank you for your patience and for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
It's cheap for a reason.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first review I have ever written on any product. That's how bad this product is. The picture quality is bad at baseline, and there was a malfunction in the panel (evidently pretty common per Geek Squad), that causes picture distortion. Best Buy sent me through one million hoops to try to get this returned or replaced. I am still waiting on a resolution. Whatever you do, do not buy an Insignia TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your honesty and understand how important a great viewing experience is. Your insights are valuable, and we are committed to continuously improving our products and services. Thank you again for your comments; they help us strive for excellence. Jeth Insignia Support. https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
Awful with good visual
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you hate watching TV and love entering in different email addresses and passwords every few seconds on a rickety, Cheap, nosey, small remote.. this TV is for you. Find yourself wasting your day watching tv? This will put an end to it! Happy marriage? Look no further!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Deanne,
Thank you for the review. We do apologize if you are not satisfied with the product. For us to fix the issue please call 888-237-8289.
Insignia Support,
Renee
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well ,take long to see pictures after turning on or changing stations, sometimes even going black.After keeps on turning on and off. Very disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 70" Class F30 Series LED 4K UHD Smart Fire TV. We know how disappointing it is that Doesn't work well ,take long to see pictures after turning on or changing stations. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST,Monday-Saturday.
Insignia Support
Irene
www.insigniaproducts.com/support
Bestbuy is Fleecing the poor and disable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this product it is no good. I purchase this item on May25, 2024. It was delivered on June 1, 2024. On June15, you are only hearing and there is not picture on the screen. They said it could not be returned, called Insignia they troubleshoot it and still refused. to exchange. I am disable and this is the way BestBuy is treating people like me, they just too my $555.24. just like that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the product and the difficulty in getting a resolution from Best Buy. Ensuring that our customers receive quality products and proper assistance is a top priority, and we apologize for any frustration caused by this situation. Your feedback is valuable, and we’ll use it to review and address the concerns raised. If you need assistance with seeking a resolution or if there's anything else we can do to help, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I moved when I finally got it to my new home it did not work I could not get in contact with the store. I live about 45 miles away from the strode now and I have to go all the way to the store cause no one will contact me back because it just will not come on. The customer service on the phone is terrible. I will not be buying anything else from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that you're experiencing issues with your Insignia 70" Class F30 Series LED 4K UHD Smart Fire TV, especially since you had to go through the hassle of moving it to your new home and then being unable to get in touch with the store. It's unacceptable that you're having trouble getting in contact with our customer service team, and I'm truly sorry that you're not receiving the level of support you deserve. I understand how frustrating it can be to deal with unresponsive customer service, and I want to assure you that we're taking your feedback seriously. We'll pass along your experience to our customer service team to see what improvements we can make to better serve our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
Save your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it isn’t bad but the tv does not work. I have to restart it everytime I wanna to change Input as if I switch out hdmi input manually without a restart I get a black screen. It’s nit worth it trying to return now
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 70" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV turns on all day and night . Everytime you walk past it. Very annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and understand how the TV turning on frequently can be unexpected. Your input is valuable to us, and we are always looking for ways to enhance our products and user experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968
Terrible TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this tv! I hate Fire TV and think Roku TVs are much more user-friendly, and as far as the tv itself... trash! Within the first 2 weeks of buying it, it was flashing green verticle stripes and sound goes in and out. By the time i noticed these issues, the return period had passed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding your Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. I'm truly sorry to hear about the issues you've experienced with your television, as this is not the level of quality we strive to provide.
It's concerning to hear about the flashing stripes and sound problems you encountered, especially so soon after purchase. While I understand that the return period has passed, I encourage you to reach out to Insignia Support team to discuss options for assistance. Your satisfaction is important to us, and we want to ensure you have a positive experience.
Thank you for bringing this to our attention, and I hope we can help rectify the situation. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
You get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to replace my 55 in LG Tv that Ive own for 8 years. Nothing wrong with jy just wanted something bigger . Came across this deal, After reading reviews , I was sold on purchasing the tv. Set up was east but picture quality is horrible. Very Cheap looking. I’ve never been so disappointed on a purchase before, but i guess thats what i get for being cheap
No, I would not recommend this to a friendDo Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television Stopped working before 1 year was up.
No, I would not recommend this to a friendRun Away…..abysmal support.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy Insignia. Their warranty dept (Insignia is a Best Buy brand) is the worst to work with. Worst communication ever. Took over a month to address a repair. Lots of unkept promises, apologies and horrible customer service. If you want to experience customer service he’ll buy Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you had a poor experience with our warranty department and customer service. We apologize for the frustration and inconvenience this has caused you. We take all feedback seriously and will use it to improve our processes and communication with customers. Unfortunately, it seems that we fell short of your expectations in this instance, and for that, we apologize. However, I want to assure you that we are constantly working to improve our services and ensure that our customers receive the best possible experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968