Customer Ratings & Reviews
 Packaging FSC C125821 TEALURES 2160p Screen Resolution](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/459d515b-478a-40e6-a584-06cf50ca3d29.jpg)
- Model:
- NS-75F501NA25
- SKU:
- 6580447
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 75" Class F50 Series LED 4K UHD Smart Fire TV's picture quality, price, and ease of use. Many appreciate its size and color accuracy, finding it easy to set up and operate. However, some users experienced issues with the remote control's functionality and noted the refresh rate as a potential drawback. The TV's weight was mentioned, but opinions varied.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first review I’ve left on a product. I would not recommend this TV. I have had it for two months and the picture quality especially when watching sports is very poor. It glitches and stutters when watching sports. I also connected my sound bar but that makes it glitch and stutter worse. I can’t connect with Wi-Fi even though it sits directly next to the router. Have to connect with Ethernet cable. Still glitchy when watching football on prime. No other tvs in the house are like this and this one is directly next to the router and plugged into Ethernet. I’ve called customer service and they told me to disconnect the power cable for 30 monad plug back in. Nothing happened. A service tech person came out as well and said the processor is slow for this tv. Still in the same position. Thinking about taking a loss and buying a different TV from somewhere else.
No, I would not recommend this to a friendWorst Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this a because it won’t let me score it any lower. I purchased an open box. Version of this television from Best Buy got at home and noticed a huge crack coming from the upper right hand corner of the screen. I was waiting for my television to be mounted so I waited more than two weeks to unwrap it my mistake. The biggest mistake appears to be that I bought a warranty from Best Buy for this open box television that they have no intention of honoring. I was told that under the warranty my device can’t be repaired, returned or exchanged, and the best that they could offer me was a refund of the warranty that they ridiculously let me purchase in the first place. Point of the story is never by open box especially if it’s a large screen TV
No, I would not recommend this to a friendCheap and Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software has a giant flaw. I can't use any app without constant interruption. The inputs work, but it is the dumbest smart tv I have ever had.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Horrible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing but the purchase was a deal with a 24” TV also. The 24” wasn’t ready so I said I would have to come back next week for the TV and the TV was canceled before I could pick it up. Now I’m told I can’t receive what I paid for.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV. We apologize for the inconvenience you've encountered with the 24" TV not being ready and the subsequent cancellation of your order.
We take full responsibility for this issue and understand how frustrating it must be. For order fulfillment inquiries, please contact the point of sale where you made the purchase. They can assist you with alternative solutions to ensure you receive what you paid for and address any concerns regarding your order.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products and services meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-75-class-f50-series-led-4k-uhd-smart-fire-tv/6580447.p?skuId=6580447
Insignia 75 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy to have a larger TV, however the picture definitely reflects the cheap price. It lags a bit also when navigating on the screen.
No, I would not recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is running slow. I did like the customer service but the TV isnt great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you are experiencing with the TV's performance. While we are pleased to hear that you had a positive experience with our customer service, we understand your frustration with the TV. Your satisfaction is important to us, and we will work to address this issue promptly.
Keith | Insignia Support
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looked great in the store. Picture quality at home on regular tv is nothing like the fake channel they have in the store. Being a 75" tv it was too difficult to return but am having serious regrets about not returning it. I guess you get what you pay for.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh meh meh Meh meh meh Meh meh meh Meh meh mehMeh meh meh
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We appreciate your honesty and understand that our product may not have met your expectations. We are committed to improving our offerings and your insights are valuable to us. Your satisfaction is important, and we will continue to work on enhancing our products and services.
Keith | Insignia Support
Great Picture / Maybe unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it worked. Only lasted 7 months. Warranty services was helpful in getting it replaced though. Hopefully not the typical experience.
I would recommend this to a friend- Cons mentioned:Remote control
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is low quality. Picture is not bright. Tv cannot turn on by remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you are experiencing with the TV's picture quality and remote functionality. We appreciate your input and will use it to improve our products and services. Your satisfaction is important to us, and we are committed to addressing these concerns. Keith | Insignia Support
- Pros mentioned:Price
Damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the price but it came broken. And I had to pay $80 to get the broken tv and they did not refund my $80
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the damage and the inconvenience you faced with the additional cost.
We take full responsibility for this issue and want to ensure you have a better experience with our products. To address this, we would like to discuss alternative solutions that might better suit your needs. Please reach out to our customer support team, and we'll be happy to assist you further.
Your feedback is invaluable to us as it helps us improve our products and services. Thank you for giving us the opportunity to make things right. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-75-class-f50-series-led-4k-uhd-smart-fire-tv/6580447.p?skuId=6580447
Picture quality not that good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality isn't that good on this TV. I wish I would have purchased a Vizio instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We're sorry to hear that the Insignia™ 75" Class F50 Series 4K UHD Smart Fire TV didn’t meet your expectations in terms of picture quality. We understand how important a great viewing experience is, and we appreciate you taking the time to let us know.
If you haven’t already, we recommend checking the picture settings or updating the firmware, as sometimes small adjustments can make a noticeable difference. That said, your satisfaction matters to us, and we’re here to help if you’d like assistance or have any questions. Ivy | Insignia Support
Insignia 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not clear,fadeed color on 2 sides remote does not turn on tv every time , resolution bad every time you turn channel.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear about the issues you're facing with the picture quality, remote functionality, and resolution. Your feedback is invaluable, and we'll use it to improve our products. We appreciate your patience and understanding.
- Carl | Insignia Products
- Cons mentioned:Remote control
Blurry Resolution and trash remote!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote does not work, changed the batteries twice!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear you're experiencing issues with the remote and blurry resolution on your Insignia 75" Class F50 Series Smart Fire TV, Kendria. That's definitely not the experience we want for our customers.
Please contact Insignia Support directly at 1-877-467-4289. Our team can help troubleshoot the remote and resolution issues you're facing.
- Mae | Insignia Support
Insignia 75" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv doesn't work the way it should, I am not happy. It's VERY slow to advance to screens and it's not the internet. The TV I replaced, works better than this new one. I do not have the box anymore for return and it's a 75 inch TV, I'm a single older woman, I can't, physically take it back. I have video but not a picture, a picture would do no good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience. We’re truly sorry to hear that your TV isn’t performing as expected and understand how frustrating this must be, especially given the size and your situation. We appreciate you taking the time to describe the issue, and we want you to know that your feedback is important. We recommend reaching out to our support team directly so we can explore possible solutions, including troubleshooting steps or service options that don’t require returning the TV yourself.
Keith | Insignia Support
Not a Good TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV, we had to get the first one replaced, then the second one cracked, and Best Buy would not cover it, even though it is still under the manufacturer's warranty and we have the 5-year Geek Squad protection plan. This is why we have purchased the QF Series that just came out this year to see if it is better, and have Upsie Protection on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you've encountered with the Insignia™ 75" Class F50 Series TV and the challenges you faced with the replacement process. That’s certainly not the experience we want for our customers. We understand how frustrating it must be to deal with multiple product issues and warranty concerns, especially when you’ve invested in additional protection. Your feedback is incredibly valuable, and we’ll make sure it’s shared with the appropriate teams to help improve both product quality and support services. We hope your experience with the new QF Series and Upsie Protection brings better results. If there’s anything we can do to assist further or help clarify warranty coverage, please don’t hesitate to reach out. Ivy | Insignia Support
Turns Off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to figure out what causes it to just turn off by itself. So annoying. I tried the reset and timer options still doesn’t help.
No, I would not recommend this to a friendAmazon Lag TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 TVs, okay quality for the price, ......But it takes forever almost 2 min. to fully turn on from standby mode l, and it takes forever for the TV to respond to the remote.
No, I would not recommend this to a friendDoes not work, stuck on Remote Pairing Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television does not work. We got it mounted and set up, and when we turned it on the tv got stuck on the Remote Pairing Screen. It’s apparently a known issue with Fire TVs, and unfortunately BestBuy support seems unable to help. I don’t think it’s ridiculous to expect the tv I purchased to actually work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
1. Try removing the remote battery and reloading it.
2. Try to reset the remote control by pressing and hold "menu+back+left" for 10 seconds. Then the RC should be paired with TV.
3. Try to get a new remote: NS-RCFCA-21
Annoyed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying, fire stick Amazon channels Only! Not compatible with Spectrum tv channels!
No, I would not recommend this to a friend
