Customer Ratings & Reviews

TV stopped work 2 days after the 15 day in store return. Contacted Bestbuy Insignia warranty to have repaired or replaced. After a week of questioning I was told to contact Insignia now. Wasted a week of my time. When did we start doing 15 day warranties? No such thing as good products or customer service. For the last three years when trying to purchase something from Bestbuy, I always have to find someone to help. After this purchase and the run around I will 1000% buy my products elsewhere. Easier to buy online, easier to return or have replaced.

Graphic looks nice but tv is a bit laggy at times.

Had great with Insignia LED TV’s and decided to step up to the QLED for a little more. Had major studdering issues after 10-15 minutes of watching. After numerous restarts I threw in the towel and got abother QLED. Same issues with the replacement! What are the odds. Sent the TV back and went with 75” regular LED and have had zero issues over the past month.

This fire tv has serious hardware issues with streaming. Would not download appts unless I did a hard reset almost everyday. Interface is very cluncky do not buy.

We have only had this TV for 3 weeks and while watching it, it will randomly go bad, but you can hear the sound. It also will turn itself back to the home screen; in the middle of watching it. I have been trying to get best buy to send someone to look at it and they keep giving me a run around.

I’ll start with the fact that the first one broke so they had to replace it. They are such low quality tvs I can’t tell you to just spend more money for a good product enough. The picture quality is low, it’s a fire tv so you have ads thrown at you on the Home Screen. Finding the apps sucks. Just don’t do it!

Nice T.V., until less than a week later. The sound started sound like a geiger counter on all channels, even streaming channels. We went back and swap it for a Samsung.

Tv will not maintain a WiFi connection geek squad was zero help Best Buy will not stand behind there store brand product

Picked up at Best Buy, got home and the box and packaging/styrofoam if fine but the tv screen is cracked. BB will not help me return it and I live 4 hour round trip. Not giving me a refund even with pictures.

TV has a massive dark bar going across the bottom. Has only been setup for a month. If Insignia or Best Buy stands by their product I will update my review

We have gone through two of these - thank goodness for a warranty. We are going to have to switch brand if this third one doesnt work.

Amazing price and it HUGE! Love the picture for our party room and watching movies and big game. The picture is so life like my brain tells me that it is not right. I actually had to dumb down the picture so it was not so life like by changing the settings while watching Star Wars. BUT for Sports it gives you a immersive experience. Very happy with the TV for the price and he size

eh that's all it is ehhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

This is a great TV at a very affordable price. I upgraded from a 70" LG smart TV with sluggish navigation and unreliable streaming. This Insignia Fire TV has excellent smart features that are snappy & responsive and streaming is reliable with hardly any buffering. I was able to set everything up via QR code prompts using my phone. Once powered on I'm watching my favorite content within seconds. Picture quality is vibrant and the QLED technology is very bright - movie nights are EPIC with this TV. I was also able to mount it myself because it's so light - only 40 lbs. I'm very happy with this purchase and would recommend it to anyone looking for an affordable upgrade to their home theater setup.

I’m really impressed with the QLED display on this Insignia TV. The colors are vibrant and the 4K clarity is excellent for movies and gaming. The built-in Fire TV interface is snappy and easy to navigate. My only minor complaint is that the audio could be a bit deeper, but a soundbar easily fixes that. Overall, it's a fantastic value for a QLED screen

So far so its been good. We saw the much more expensive tv's and yes the do seem to handle blacks better with more definition. However we are really happy with the tv and its picture quality. We also own a 58 inch insignia as well and are happy with that as well. If you don't want to break the bank, then this is a good value.

The TV is absolutely amazing. Light weight , beautiful picture and very easy to navigate. Highly recommend for the price.

Great picture, easy to use! The price and quality of the Insignia TV's are tough to turn down, and with the built in fire tv, an added bonus!

Decided to upgrade my 65 inch to a 75 inch tv and I feel I made the decision to go with this tv. It has many features including firetv that makes things more convenient to navigate between live tv and streaming apps; I can even tell Alexa to turn off my tv. The picture quality is great, nice and bright and the clarity is amazing for my space and it even connects wirelessly to my soundbar via Bluetooth. I highly recommend purchasing this TV.

Happy with the TV quality and overall picture. I would have given it 5 stars however my first TV had a small spot on the screen where it showed a couple bright circles. I called Best Buy and they had a new TV delivered within a couple days. The replacement has worked perfectly and has a nice picture. For some reason I have not been able to pair my Direct TV remote with the TV, tried all the Insignia codes, so thats a little bit of pain having to use 2 remotes. I was impressed with how easy and quick it was to get a replacement.