Customer Ratings & Reviews

It died < 20 days after I received it (just past the 15 day return policy). the screen got a horizontal line near the bottom one day, then the screen flickered and inverted the video the next day and then just blank screen. Spent time / email chatting with Best Buy only for them to recommend that I contact Insignia directly who set up an appointment 10 days later. BB & Insignia were both very nice, but I still have a TV that I cannot use. Will let you know what happens next.

TV stopped work 2 days after the 15 day in store return. Contacted Bestbuy Insignia warranty to have repaired or replaced. After a week of questioning I was told to contact Insignia now. Wasted a week of my time. When did we start doing 15 day warranties? No such thing as good products or customer service. For the last three years when trying to purchase something from Bestbuy, I always have to find someone to help. After this purchase and the run around I will 1000% buy my products elsewhere. Easier to buy online, easier to return or have replaced.

I got my tv delivered. Unpacked from box and wrapping assembled TV. Un hooked old tv .setup new tv turned on and got big black blotches across the top of the screen, had different colored streaks going down left side of screen. So I called rite away to return the tv and have someone come pick it up. It look two days of calling to get someone too agree to do so.so i had a bad experience and no new tv

Graphic looks nice but tv is a bit laggy at times.

False advertising. This TV claims it can display 4k. I can assure you that it cannot. Live 4k TV will experience screen flashing/shuttering every 15-30 seconds. I made an appointment with the Geek Squad just for affirmation. The first thing they told me was that it is because the processor cannot handle 4k. Please contact me Best Buy/Insignia for a refund. Two months in and still brand new.

Had great with Insignia LED TV’s and decided to step up to the QLED for a little more. Had major studdering issues after 10-15 minutes of watching. After numerous restarts I threw in the towel and got abother QLED. Same issues with the replacement! What are the odds. Sent the TV back and went with 75” regular LED and have had zero issues over the past month.

This fire tv has serious hardware issues with streaming. Would not download appts unless I did a hard reset almost everyday. Interface is very cluncky do not buy.

We have only had this TV for 3 weeks and while watching it, it will randomly go bad, but you can hear the sound. It also will turn itself back to the home screen; in the middle of watching it. I have been trying to get best buy to send someone to look at it and they keep giving me a run around.

I’ll start with the fact that the first one broke so they had to replace it. They are such low quality tvs I can’t tell you to just spend more money for a good product enough. The picture quality is low, it’s a fire tv so you have ads thrown at you on the Home Screen. Finding the apps sucks. Just don’t do it!

Nice T.V., until less than a week later. The sound started sound like a geiger counter on all channels, even streaming channels. We went back and swap it for a Samsung.

Great TV. Sharp image, easy to setup and light weight for the mount base.

Picked up at Best Buy, got home and the box and packaging/styrofoam if fine but the tv screen is cracked. BB will not help me return it and I live 4 hour round trip. Not giving me a refund even with pictures.

Tv will not maintain a WiFi connection geek squad was zero help Best Buy will not stand behind there store brand product

TV has a massive dark bar going across the bottom. Has only been setup for a month. If Insignia or Best Buy stands by their product I will update my review

We have gone through two of these - thank goodness for a warranty. We are going to have to switch brand if this third one doesnt work.

eh that's all it is ehhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

This is a great TV at a very affordable price. I upgraded from a 70" LG smart TV with sluggish navigation and unreliable streaming. This Insignia Fire TV has excellent smart features that are snappy & responsive and streaming is reliable with hardly any buffering. I was able to set everything up via QR code prompts using my phone. Once powered on I'm watching my favorite content within seconds. Picture quality is vibrant and the QLED technology is very bright - movie nights are EPIC with this TV. I was also able to mount it myself because it's so light - only 40 lbs. I'm very happy with this purchase and would recommend it to anyone looking for an affordable upgrade to their home theater setup.

Amazing price and it HUGE! Love the picture for our party room and watching movies and big game. The picture is so life like my brain tells me that it is not right. I actually had to dumb down the picture so it was not so life like by changing the settings while watching Star Wars. BUT for Sports it gives you a immersive experience. Very happy with the TV for the price and he size

I’m really impressed with the QLED display on this Insignia TV. The colors are vibrant and the 4K clarity is excellent for movies and gaming. The built-in Fire TV interface is snappy and easy to navigate. My only minor complaint is that the audio could be a bit deeper, but a soundbar easily fixes that. Overall, it's a fantastic value for a QLED screen

So far so its been good. We saw the much more expensive tv's and yes the do seem to handle blacks better with more definition. However we are really happy with the tv and its picture quality. We also own a 58 inch insignia as well and are happy with that as well. If you don't want to break the bank, then this is a good value.