Customer Ratings & Reviews
- Model:
- NS-MB8002
- |
- SKU:
- 5906200
Customer reviews
Rating 4.6 out of 5 stars with 2458 reviews
(2,458 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Trouble Charging the Charger Itselr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to try several different USB cords and “cubes” before finding a combination that would charge the charger, and even then, inconsistently. Would be great if it came with the specific cords needed to charge the charger.
No, I would not recommend this to a friend- Pros mentioned:Charging speed
Rated 1 out of 5 stars
Great for everyone & fast.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a charger. Works wonderful & fast. Love it cuz you can charge 2 itens at once. Highly recommended this one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rocky1, Thank you so much for taking the time to give us your intake on this charger, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out of town for the weekend and knew i was going to be using my devices heavily. Last minute purchased this charger set and worked well for my weekend but would not recommend for long term use.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powers my phone but doesn't charge it 100%. Tried it on another phone with the same results. Previous cheaper bank charged my phone 100%.
No, I would not recommend this to a friendRated 3 out of 5 stars
Actual battery output capacity is 5300 mAh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actual battery output capacity is 5300 mAh and not 8000 mAh as printed on the powerbank. So it charges my mobile phone only around 3 times from near 0 to 100% charge levels.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Holds 2 charges well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good battery. The only downside is it's too bulky for how much charge it holds. Definitely a better idea to split the 2 pack with a friend. The single pack is not worth the $30 it costs.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
I would recommend this to a friendRated 3 out of 5 stars
May be great for phones, not for tablets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't charge my iPad... Guess it's not enough power or something. It would do that thing where it shows up as green and "charging" but either stay at the same percentage or even decrease.
No, I would not recommend this to a friendRated 2 out of 5 stars
Garmin GPS speaker stopped working, then turned on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Garmin GPS speaker suddenly stopped working while I was out of state. The Geek Squad convinced me to buy a new one because they said it could not be repaired. I spent over $200 on a new upgraded Garmin and two power chargers that night. When I turned my car on, the old GPS worked. (Even though they were wrong about my device, the clerks were very nice and helpful, but now I will have to deal with returning the items.) I don't know how the chargers worked, because I didn't need them, after all.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Returned Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it wasn’t compatible with my phone. They should put on the box which phones it works instead of putting smartphones (very misleading). It was a hassle for me to return because I had to take multiple trips because I didn’t know Best Buy closed early so the first time I went to return it was closed and the second time I was able to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jenn!
Thank you so much for writing a review for our 8,000 mAh Portable Charger, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however if you require further assistance please contact our support team, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This helps, but it's a pain to keep changed and carry around. Better to just buy a phone with a larger battery.
No, I would not recommend this to a friendRated 3 out of 5 stars
It is okay but not that great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for couple of months but the discharge rate was quicker after that. Still I use it as it charges up to 1.5 or 2 cycles for my phone.
I would recommend this to a friendRated 3 out of 5 stars
Pricey and under powered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this battery pack is over priced and under powered. It's 2018 and there are other options for the same price from better brands with better output and more ports.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping these were going to be great like the reviews but these powder banks aren’t that great I feel like the ones from five below are better. It takes hours for my phone to fully charge and by the time it is charged the power bank is almost dead. I bought these because someone said they’re great and they charge their iPhone, AirPods etc and still had couple more uses. Didn’t happen with mine, they drain fast.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
Thank you for taking the time to share this review with us. I certainly apologize about this situation and I would like for us to provide you with the correct options for your Portable Power Chargers since they should be working properly. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Rated 3 out of 5 stars
I’m upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went I buy a produce u would think that everything to make it work would b included.... now I have to go the store and buy a charger... very upset consumer
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seem to hold a charge long enough. It should last longer, at least I think it should. I guess that’ why they gavemyou two of them.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Portable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little large to keep in your pocket. Great to have as a back up while you are not able to charge your device.
I would recommend this to a friendRated 3 out of 5 stars
Useful but takes a long time to charge before use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son finds this useful but it takes a while to get charged up which isn't a deal breaker unless you have your expectations up.
No, I would not recommend this to a friendRated 3 out of 5 stars
Battery failure. Product failed working in day 2.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Batattery failure. Product failed working in day 2. Bought 2 sets. One was fine. Other one battery got damaged on day 2 itself.
No, I would not recommend this to a friendRated 3 out of 5 stars
They’re ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These chargers are good, not great...kinda slow, and large for their capacity...but they work well.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
I would recommend this to a friendRated 2 out of 5 stars
Well it works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two battery packs are nice to have. I intended to give one to my dad and keep one for myself. However, this only comes with one charging cable and it is maybe 12 inches long. One cable to charge two devices really bugs me. The battery packs have been functioning fine for the brand. The "in-use" light is an annoying blue.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 8,000 mAh Portable Power Charger for Most Mobile Devices. I understand you were expecting two charging cables and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us





