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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $24.99

Customer reviews

Rating 4.6 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,458 reviews
  • Rated 3 out of 5 stars

    Slow charging speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a while for the charging phones such as Apple X.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    does not work right all the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may take it back it kinda Sucks no worth it wish it was better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you pay for what you get . Some phones have more power than this bank.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    seems to work fairly well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but the battery charge is not long enough for the day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a quick charge or for emergency not for long time use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay for the price. Standard charging capabilities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return to the store because it charges really slow .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still working with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still playing with it not sure about the quality too new to tell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine but the price should indicate the type of product you’re getting. It works as intended but I spent more money on another product with more capabilities and I’d recommend spending a few more dollars.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mitch,

      Thank you for your feedback on our 8,000 mAh Portable. I understand it doesn't have as much capabilities as you'd like and that can be disappointing. We continue improving our products and their design and your feedback is very important to us for that matter. If you ever have a question or concern about the charger, please, don't hesitate to contact us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not recommended for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger does not come with a micro to lightning adapter. While it has 2 USB ports, I find myself constantly moving the charging cable from one port to the next because it stops charging though the battery pack is fully charged.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just an ok battery pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free from Best buy but it doesn't charge my phone 3 times as it states. It barely gets my pixel charged once. I wouldn't buy one but it was free so all I can say is it's okay.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that this device did not meet you expectations. To check why the unit is performing like this, please contact us and we will gladly assist you with this matter. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Chargers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT first this was a very strong charger as time passed it doesn't charge my phones as quick. But the price was good. I can deal with it due to what I paid.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    this one doesn't work that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same one about 6 months to a year ago and it will be just fine this one won't stay on or charge my phone like it's supposed to so I'm going to give this one a little rating this time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't take a charge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received two of these battery pack/chargers. Both were kept near full charge. Used one of them to charge my phone after not using it for several months. Battery only charged my phone up a few percent. Attempted to recharge it and now it won't take a charge. Appears that others have the same problem!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works... kinda

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while traveling and it lasted a few weeks. After that point it wouldn't charge anything. For the price, it's decent. Don't expect the best quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am sorry to read that the portable charger is not working properly, please contact us to provide you with a resolution.

      -Grace Insignia products


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Doesn’t charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really don’t charge like they should and get hot which seems to be a possible dangerous situation. Returned!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this when I went on a trip to LA and it didn't keep my phone charged. Even when I turned it off and prayed that it would charge. It was draining my battery :c

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Dies quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only worked once. After it died it will not recharge. It doesn’t charge my phone either. Horrible product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better products available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is always dying, I use it a lot it is my GPS , my camera , my radio , and occasionally I even took and text ; you name it so I really wanted a portable battery pack that way charge my phone quickly as well as my other devices I had hooked up. This device however took a while to charge will say, we'll say a couple hours however it took equally long to charge my phone which is an iPhone 7 Plus I ended up purchasing another product from a different retailer which I am much happier with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough power to charge a cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a long trip. Unfortunately, it was not enough power to completely charge an iPhone. I guess that’s why it was a two-pack.

    No, I would not recommend this to a friend