Customer Ratings & Reviews
- Model:
- NS-MB8002
- SKU:
- 5906200
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.
This summary was generated by AI based on customer reviews.
Unreliable product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product work fine just 3 or 4 month after that start to fail. No charge to 100%, one month after just 75% and now less than 5%. I do not recommend this product any way.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jose,
Thank you so much for providing us with your review on this portable charger, it pains me to hear that the charger will not charge up to 100%. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Charging speed is very slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, but the charging speeds are super slow!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Pete,
Thank you for taking the time to share your comments. I am sorry we could not match your expectations with the charging speeds, please contact us and one of our agents will gladly help you to check what could be tried to improve the charging speeds.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Stops charging after just a couple of uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger in April and it stopped charging a couple of months after I purchased it. Went and bought two more because I've had an insignia charger before and worked well. Both of the ones I bought stopped charging the 2nd time I tried to charge them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shelly, I am sorry to read about your experience with the portable chargers. Please contact us so we can look for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Stopped working after 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing stopped working after 6 weeks. One of the charging ports failed to recognize the battery and then just today the other Port went out. Save your money and buy an extra Xbox branded battery to keep charge while you're playing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that you expected this portable charger to last longer, as do we, so please know that you can contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
not sure why but it keeps the device active
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure why but it keeps the device active and does not charge the connected devices as expected one port is completely insane to see it keeps connected device active and the other charges for few minutes and then after an hour device charged is mostly not more than 5% up
No, I would not recommend this to a friendSlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges iPhone very slow and very heavy not a good choice
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best product. It barely holds charge.
No, I would not recommend this to a frienddoesn't take a charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This external battery doesn't work right. I WANT TO RETURN IT BUT CAN'T FIND THE RECEIPT! It has benn charging for hours and still isn't even half way charged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand how frustrated you may feel with your product and the need you have to return it. Due to this, I will like to suggest to get in touch with us at the link below so we can help you find an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Portable charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't hold a charge for long at all, one day!
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. For if you need two devices charged.
I would recommend this to a friendPoor charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What’s there to say, takes hours to charge takes hours to change up phone. Perhaps I’d be less critical if the manager at the store would have treated me and my husband as customers instead of criminals.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the portable charger. I am sorry to read that you had some issues at the store. Please contact us to check further to your case. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
D not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These only stay on for maybe 15 minutes and then turn off defeating their whole purpose.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Brian.
Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Portable Chargers since they should work properly for more than 15 minutes. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
buy something else
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fully for a short time. then you had to push the power button to remind it to keep charging. then one usb failed. now they have all failed and it is junk.. its junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Johnny.
I apologize for the experience that you had with this Portable Charger. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when it was on sale. One worked and the other was dead on arrival. Took awhile to return it due of the pandemic. I ordered a better brand name product to replace this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joel,
Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that you had some issues with one of the units. If you have some other issue with this or any other Insignia unit kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Horrible!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason when I tried to charge it and have it ready, only 3 lights indicators turn on (It has 4). I am not sure if was charged 100% even I let it charging more than 12 hours.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Juan.
I certainly apologize about the situation with your Portable Charger. I understand how this can be frustrating and I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Failed to charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging stops after 5mins. If you want to charge your phone using this power bank, you need to keep turning on the power switch every 5mins. What a piece of waste.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 8,000 mAh Portable Charger for Most USB-Enabled Devices, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Wouldn’t buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always had to try multiple times on cable connections before power would start flowing to my phone. Got fed up with it and finally got a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that you had issues with the portable charger. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Delivery Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to rate the product which was supposed to be Christmas gifts. 24 hr delivery ended up being 72 hr delivery which made us late for Christmas.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Late,
Thank you for taking the time out of your day to give us your feedback on this charger. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out. I know the frustration you must have experienced since the product arrived 72 hours late.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Worked well for a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not fully charge, only one light blinks and turns off before all 4 lights turn on to designate fully charged regardless how long plugged in.
No, I would not recommend this to a friendJehsh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes yah mhhhhhm great job on this device hfmsa f to Manchester theme. X xx
No, I would not recommend this to a friend