Customer Ratings & Reviews
- Model:
- NS-MB8002
- SKU:
- 5906200
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.
This summary was generated by AI based on customer reviews.
poor device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not charge like it should, and it takes too long to recharge. I want to return this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Portable Power Chargers. We understand how frustrating is that your unit is not charging as you expected. We would love to check this situation further with you! So please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a trip so we could charge on the go. It only charges my devices for a total or 10 seconds before powering down.
No, I would not recommend this to a friendDo NOT buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked once and had not worked since. I wish we knew where the receipt was for it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, CeeHen.
I apologize for the experience that you had with your Headset. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us.
Alexander G. - Insignia Support
poor advertising
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.False advertisement.. I got one big battery pack vs 2 like I thought. Will be returning..
No, I would not recommend this to a friendHorrible portable charger.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this crap the next day... wouldn't even charge my phone. Took hours before I got 3%. DO NOT BUY!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Roger,
I understand how disappointing it may be for a newly purchased device to stop working so quickly, we appreciate any feedback received as this helps us to better our products in the future. Please feel free to contact us at: 877-467-4289 for any help you may need with your products.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Not worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last only very short time. It can not be recharge to full. Only 2 scale
No, I would not recommend this to a friendBeware as this is. It as small as the specs say
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size specs do not match actual product. It is a large and tall battery as pictured.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Phone chargers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return them how do I do that. Can I return them at the store?
No, I would not recommend this to a friendThe power bank would not charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get it charged in her 20 hours. It never did get to 100% charge.
No, I would not recommend this to a friendWorked once....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine after initial charge but would not recharge. Had to return it.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger cord does not fit into my iPad nor my iPhone and I was told it would be a salesperson
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Peach.
I understand how this was a big inconvenience for you. Allow me to comment that this portable battery has a full size USB port on it, with this you are supposed to use your original Lightning Cable that came with your iPhone or iPad to charge them. I hope this clarified some of the confusion on this situation, we are always here to help you and thanks for being part of our Insignia family.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for a week ! Do not buy this product! Insignia is the name brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that the unit only worked for a week after the purchase. Kindly contact us to be able to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rechargeable Battery
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t last too long. Just quit charging after 6 months of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Portable Charger! We know how disheartening is when a device stops working. We would love to check this situation further with you! Please feel free to reach us by clicking at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Nope
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never charged my devices wonder if it was just a malfunction with this one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 8,000 mAh Portable Charger, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really disappointing, however if you require further assistance please contact our support team, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took longer to change than expected. 4. Hr for an iPad Pro
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device stopped work only after 2 days of usage. Doesn’t charge or nothing!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking time of your day to leave a comment about your portable charger. We are sorry to read that you had a bad experience with this charger, but we would like to assist you regarding this issues, so please contact us by clicking the link below, so we can review this case.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Missing piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger arrived without a cable, so it is impossible to review a brick
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to write us your experience about this Portable Charger. We understand you are frustrated since it was missing a cable, allow us to please help you validate the alternatives we have for you. You can contact us at this link below for more information.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Very bad. Not working after 25 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend not to buy at all I have stop using since long
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ravi,
Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I apologize for the inconvenience that this has caused you. I understand that for us we rely on having a portable source of energy for all electronic devices. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk junk junk junk junk Did I mention it was junk.
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold charge to charge phone. Charges to about 75%
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Portable Charger. I am sorry to read about the misbehave you are experiencing on this product. It is always disheartening when a newly purchase product does not work correctly.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us