Customer Ratings & Reviews
- Model:
- NS-MB8002
- |
- SKU:
- 5906200
Customer reviews
Rating 4.6 out of 5 stars with 2458 reviews
(2,458 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not a good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t charge. I only used it once. Its not good. I was disappointed.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Price
Rated 5 out of 5 stars
Excellent backup devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up a few of these mainly for long hikes and when there are power outages which seem to be happening more frequently. Lo and behold we got hit with a power outage unexpectedly (power grid issue) that lasted almost 24hrs and devices on medium to low. These beauties kept us up across all our devices (phones and tablets) while connected and hotspotted to LTE. For the price, it is peace of mind that you hope you never need to use but when you do, they're a blessing.
I would recommend this to a friend - Pros mentioned:Battery life, Price
Rated 5 out of 5 stars
Great portable charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My car charger outlet has not worked for a few years. I have to use Waze navigation for work and it eats up a lot of my phones battery life. I bought this charger about 6-months ago and still performs like it's brand new. I recommend to my riders all the time. I've never been happier. Best portable charger I've ever owned. Also a great value.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great charger for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this portable charger for almost 2 years now. Charges all my devices like a boss. Only thing that I don't like about is that it doesn't have fast charging. So it takes a while to charge my Samsung note 10 plus. Other than that, it works perfectly. charges my headphones, and other accessories like my nintendo switch controller and gopro. I take it with me whenever I go somewhere when I know that I'll be gone for a while and don't have access to a power outlet. Works great after almost 2 years.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works amazing I use it everyday especially long trips
I would recommend this to a friend - Pros mentioned:Portability
Rated 3 out of 5 stars
It is a bit expensive but it could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had many external chargers and this is so far one of my favorites. Unfortunately, it has many flaws. One of them is the cable is too short, so the device has to be right next to it to charge. Second, I only had it for 4 months and when I plug it into the wall, I have to wiggle it to get a charge. Even when I try different outlets I still have trouble charging the external battery. The reason why it is my favorite it is because of the casing, looks durable if I dropped it. Another is that it comes with the iPhone cable connected. Downside is if iPhone changes their charging port I will have to get another external charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We are very happy to read this device is fulfilling an important role for you. It is not recommended to charge the battery at the same time we are charging a phone with it. We are always here to help you in case you need any further support with it and thanks for your loyalty.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Portability
Rated 5 out of 5 stars
Durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and able to charge a couple of phones before needing a recharge.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best portable charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product I have ever had. It is still with me and it has made my life easier.
I would recommend this to a friendRated 4 out of 5 stars
Long time to charge up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened but I’ve only used this 3 maybe 4 times and this last time I plugged it in to charge before we left for the beach in the morning and by night time it was only at 3 of 4 dots... couldn’t take that long to charge
No, I would not recommend this to a friendRated 5 out of 5 stars
U need this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is useful I recommend having one for every trip
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic battery bank, small design but packs quite a bit of energy.
I would recommend this to a friendRated 3 out of 5 stars
Same Issue, Not Charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took on a trip, worked great. After that will not charge past 2nd led dot. Left it charged overnight same result. Reading in reviews it seems to be a common occurrence. If yours works like mine the first time, great. I suggest when you buy it don't wait use it multiple times right away to test it - so if it craps out you are still in the exchange/return period.
No, I would not recommend this to a friendRated 2 out of 5 stars
Probably defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday because I need it next week. Full charged it overnight. Was suppose to charge the phone about 3 times and also do 2 at a time. Attached 2 phones both with about 20% left. 1 phone got to 60% the other to 40% and the backup was dead. Bringing it back today. Probably defective but I think I read someone else had the same problem. Will switch brands and try the same test again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this thing worked a handful of times and just quit. I thought it was something I was doing but then I got online and started researching and same thing. Plug it in, one light comes on and then goes off, no charge. What’s the point of carrying this thing around if it’s a paperweight? Very disappointed. Will be returning and hopefully I can return it for another charger.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fully charged doesn't charge my iPhone 13
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fully charged it starts to charge my iPhone then stops within 2-3 minutes. I bought this MB8002 online and was wondering if I received a knockoff.
No, I would not recommend this to a friendRated 1 out of 5 stars
Out of the box can’t get 4 bars?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How does this charger get an average 4 1/2 stars when out of the box I can’t even get it to a full 4 bars charged? Did I just happen to get a lemon. Are these things fully tested? I’m sure not! Better off going to Marshall’s and get the knock offs, at least they fully charge and you get a few months use.
This review is from Insignia™ - 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack) - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pete,
Thank yo for taking the time to review our 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack). I understand the unit is not charging fully and that can be disappointing. But, you should know the unit has a one-year manufacturer's warranty. So, we would be happy to assist you with it. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
The lights don’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of them. First one didn’t charge up to 4 lights after 3 months using. The other one is still new, bought yesterday. Charged overnight. Only 3 lights are showing. Doesn’t worth at all for that money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zilola,
Thanks for taking the time to leave a comment. We are sorry to read about this bad experience you had with our Portable Charger. We always want to provide you with high quality products. Please contact us and we'll be more than glad to try to fix this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
The worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of them, and both quit after less then 10 uses
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We apologize to see that two of these units had this kind of behavior. I will take this feedback to my team so that we can ensure this does not happen in the future.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us





