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Customer reviews

Rating 4.6 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the 8,000 mAh Portable Charger's long battery life, portability, and size, frequently citing it as a great value for the price. Many appreciate its dual USB ports and lightweight design. However, some customers experienced compatibility issues with certain devices and reported the charger becoming warm during use. A few users noted concerns about the charger's heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,458 of 2,458 reviews
  • Rated 1 out of 5 stars

    Not a good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t charge. I only used it once. Its not good. I was disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Excellent backup devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a few of these mainly for long hikes and when there are power outages which seem to be happening more frequently. Lo and behold we got hit with a power outage unexpectedly (power grid issue) that lasted almost 24hrs and devices on medium to low. These beauties kept us up across all our devices (phones and tablets) while connected and hotspotted to LTE. For the price, it is peace of mind that you hope you never need to use but when you do, they're a blessing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great portable charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car charger outlet has not worked for a few years. I have to use Waze navigation for work and it eats up a lot of my phones battery life. I bought this charger about 6-months ago and still performs like it's brand new. I recommend to my riders all the time. I've never been happier. Best portable charger I've ever owned. Also a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charger for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this portable charger for almost 2 years now. Charges all my devices like a boss. Only thing that I don't like about is that it doesn't have fast charging. So it takes a while to charge my Samsung note 10 plus. Other than that, it works perfectly. charges my headphones, and other accessories like my nintendo switch controller and gopro. I take it with me whenever I go somewhere when I know that I'll be gone for a while and don't have access to a power outlet. Works great after almost 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing I use it everyday especially long trips

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    It is a bit expensive but it could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many external chargers and this is so far one of my favorites. Unfortunately, it has many flaws. One of them is the cable is too short, so the device has to be right next to it to charge. Second, I only had it for 4 months and when I plug it into the wall, I have to wiggle it to get a charge. Even when I try different outlets I still have trouble charging the external battery. The reason why it is my favorite it is because of the casing, looks durable if I dropped it. Another is that it comes with the iPhone cable connected. Downside is if iPhone changes their charging port I will have to get another external charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      We are very happy to read this device is fulfilling an important role for you. It is not recommended to charge the battery at the same time we are charging a phone with it. We are always here to help you in case you need any further support with it and thanks for your loyalty.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and able to charge a couple of phones before needing a recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have ever had. It is still with me and it has made my life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long time to charge up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened but I’ve only used this 3 maybe 4 times and this last time I plugged it in to charge before we left for the beach in the morning and by night time it was only at 3 of 4 dots... couldn’t take that long to charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    U need this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is useful I recommend having one for every trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery bank, small design but packs quite a bit of energy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same Issue, Not Charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took on a trip, worked great. After that will not charge past 2nd led dot. Left it charged overnight same result. Reading in reviews it seems to be a common occurrence. If yours works like mine the first time, great. I suggest when you buy it don't wait use it multiple times right away to test it - so if it craps out you are still in the exchange/return period.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Probably defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this yesterday because I need it next week. Full charged it overnight. Was suppose to charge the phone about 3 times and also do 2 at a time. Attached 2 phones both with about 20% left. 1 phone got to 60% the other to 40% and the backup was dead. Bringing it back today. Probably defective but I think I read someone else had the same problem. Will switch brands and try the same test again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thing worked a handful of times and just quit. I thought it was something I was doing but then I got online and started researching and same thing. Plug it in, one light comes on and then goes off, no charge. What’s the point of carrying this thing around if it’s a paperweight? Very disappointed. Will be returning and hopefully I can return it for another charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fully charged doesn't charge my iPhone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged it starts to charge my iPhone then stops within 2-3 minutes. I bought this MB8002 online and was wondering if I received a knockoff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of the box can’t get 4 bars?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How does this charger get an average 4 1/2 stars when out of the box I can’t even get it to a full 4 bars charged? Did I just happen to get a lemon. Are these things fully tested? I’m sure not! Better off going to Marshall’s and get the knock offs, at least they fully charge and you get a few months use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Pete,

      Thank yo for taking the time to review our 8,000 mAh Portable Power Charger for Most Mobile Devices (2-Pack). I understand the unit is not charging fully and that can be disappointing. But, you should know the unit has a one-year manufacturer's warranty. So, we would be happy to assist you with it. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The lights don’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of them. First one didn’t charge up to 4 lights after 3 months using. The other one is still new, bought yesterday. Charged overnight. Only 3 lights are showing. Doesn’t worth at all for that money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Zilola,

      Thanks for taking the time to leave a comment. We are sorry to read about this bad experience you had with our Portable Charger. We always want to provide you with high quality products. Please contact us and we'll be more than glad to try to fix this issue.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of them, and both quit after less then 10 uses

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      We apologize to see that two of these units had this kind of behavior. I will take this feedback to my team so that we can ensure this does not happen in the future.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia