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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 548 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are satisfied with the 85" Class F50 Series LED 4K UHD Smart Fire TV, frequently praising its stunning picture quality and ease of use. Many appreciate the value for the price, noting it's a great option for its size. The television's lightweight design is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 548 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, there is better out there but worth it for the price if on a budget.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find our TV to be a great value for the price. We understand that there are other options available, but we are glad that our product meets your needs, especially if you are on a budget. Your satisfaction is important to us, and we appreciate your support.

      Keith Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Never buying from Best Buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new TV, and when I opened the box, it was fully sealed. However, when we turned it on, we found that Netflix and Amazon were already signed in under someone else’s name. When I contacted customer service, they were unhelpful and didn’t offer a refund or exchange. So, I ended up paying full price for what was supposed to be a new TV but received a used one instead.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for the inconvenience you experienced with your purchase. We understand how frustrating it must be to receive a TV that was not new as expected and to encounter unhelpful customer service. Your satisfaction is important to us, and we regret that we did not meet your needs. We appreciate your honesty and will use your feedback to improve our services and better serve our customers.

      Keith Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Better Best buy in DMV area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy like month ago a 85’ tv from Best buy the Arlington VA and they give me amazing service

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LautaroA, thank you for your review! We're delighted to hear that you had an amazing service experience at Best Buy in Arlington, VA, and that you're enjoying your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. It's always wonderful to hear about positive customer experiences. If you have any other feedback or need further assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Awesome delivery service! Crew was very friendly and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad tv . Color quality can be a little better but you get what you pay for

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ChristopherC, for your review. We’re glad to hear the 85" Fire TV is serving you well and appreciate your thoughts on its value and performance. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good tv. The quality is okay but great for price and size of the tv. Have white spots when the tv is black during movies but that’s about it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you find the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV to be a good value for its price and size. We appreciate your feedback about the white spots during dark scenes in movies. Your input is valuable and helps us improve our products. If you have any further comments or need assistance, please don't hesitate to reach out. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv has a Good quality and definitely good price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! We're so glad you're finding your Insignia TV to have good quality and definitely a good price! Enjoy your viewing! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Office Manager/Accounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for our break room/ conference room. It fits perfect on our wall.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KathyF, thank you for your review! We're delighted to hear that the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV is a great fit for your break room and conference room. It's wonderful to know that it fits perfectly on your wall and is serving your needs well. If you have any other feedback or need further assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Office tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv it’s amazing !it fits perfect within my office space and is well worth it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're absolutely loving your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. It's wonderful to know that it fits perfectly in your office space and that you find it well worth it.

      If you have any other comments or questions, feel free to reach out. Enjoy your amazing new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Mort's TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price!! I have a quality surround system so I don't use the TV audio ever

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you find the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV to be a great value for the price. It's wonderful to know that you're enjoying it with your quality surround system. We appreciate your feedback and hope you continue to enjoy your TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing 85" TV Set and did not have to pay $1500+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, Price, and Delivery! I bought two other tvs from Best Buy too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your fantastic feedback on the Insignia™ - 85" Class F50 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you're enjoying the excellent quality, price, and delivery of your new TV. It's great to know that you found such value without having to spend $1500+.

      We also appreciate your loyalty in purchasing two other TVs from Best Buy. If you ever encounter any issues or have questions about your Insignia TV or any other products, please don't hesitate to reach out. We're here to help and ensure you continue to have a great experience with our products.

      Thank you again for your support, and we look forward to serving you in the future! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-85-class-f50-series-led-4k-uhd-smart-fire-tv/6583974.p?skuId=6583974 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality could be better. The price is good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the honest take, Reesie! Glad the price hit the mark—hopefully future updates bring even better picture quality.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Televeision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I really appreciate everything that was given to me and grateful for the product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jrobles9917,

      Thank you for your kind words! We're delighted to hear that you had a great experience with our service and that you're happy with your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. Your satisfaction is our top priority. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    85” insignia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for the price. Bright colors. Easy to use remote . No issues not heavy easy to walk mount.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the TV to be a great value with bright colors and an easy-to-use remote. It's also good to know that the TV is lightweight and easy to wall mount. We appreciate your support and are glad to have met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an astounding tv, great to watch movies especially with the sound bar

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ - 85" Class F50 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you find it absolutely astounding and that it's great for watching movies, especially with the sound bar. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Looking for TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience love the staff helping me put the TV on the truck will definitely coming back

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you had a great experience with the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV and that the staff was helpful in getting the TV onto your truck. It's wonderful to know that you'll definitely be coming back. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Big tv at great price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Easy to install. No issues. Integrated with Amazon very easy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, NicholasF! We're thrilled to hear that you're enjoying your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. It's great to know that the installation was easy and that you had no issues integrating it with Amazon. If you have any questions or need further assistance, feel free to reach out. Enjoy your big screen!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice big TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice real big TV. If you are in the market for a large TV, though it is not the best resolution, it does the job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV! It's great to hear that you're enjoying the large screen size. While it might not have the highest resolution available, it's wonderful to know that it meets your needs and gets the job done. If you have any tips or additional insights about using this TV, feel free to share them with us! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is all good. Except for the sound. It’s a bit too low compared to our old Roku TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The definition is amazing. I highly recommend this brand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MariaG! Thank you for your feedback! We're thrilled to hear that you're impressed with the definition of the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV and that you highly recommend the brand. Your satisfaction is our top priority, and we're glad the TV is meeting your expectations.

      If you have any other questions or need further assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia