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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 556 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are satisfied with the 85" Class F50 Series LED 4K UHD Smart Fire TV, frequently praising its stunning picture quality and ease of use. Many appreciate the value for the price, noting it's a great option for its size. The television's lightweight design is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 556 reviews
  • Rated 5 out of 5 stars

    Perfect TV and Awesome price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the price and the resolution of the tv, worth every penny.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Luna,

      Thank you for your fantastic feedback on the Insignia™ - 85" Class F50 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you loved the price and the resolution. Your satisfaction means a lot to us, and we're glad to know you find it worth every penny.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product set up was great and they was very professional

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you found the product setup to be great and that our team was very professional. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my son. He loves it! nice picture

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that your son is enjoying the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. We designed this TV to deliver a great viewing experience, and it’s wonderful to know that the picture quality is meeting your expectations. If you have any further questions or need assistance, feel free to reach out. Enjoy your time watching together! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is good and I am happy with what I get from them

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're delighted to hear that you're happy with your purchases from Best Buy. Your satisfaction is our top priority, and we appreciate your continued support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeèeeeeeeeeeeeeee

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying your TV. Your satisfaction is our priority, and we're glad to know our product has met your expectations.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    BEST TV EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY TV, LOVE THE DEALS AND HOW QUICK IT ARRIVED, LOVE BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best Buy...best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an Amazing Deal on an Amazingly Smart Fire TV!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your new Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. It's great to know you found an amazing deal and are loving the smart features. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    85 inch dream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfaction from order to installation was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV the only draw back is I need a separate streaming Roku for my cable provider, spectrum

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, YamerysZ! We're delighted to hear that you love your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. We appreciate your feedback about needing a separate streaming Roku for your cable provider, Spectrum. Your input is valuable, and we'll consider it for future improvements. If you have any questions or need assistance, please don't hesitate to reach out. Enjoy your TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television!! You won’t regret the purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Will recommend to anyone to purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that you find the product nice and would recommend it to others. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. It not as crisp and clear as I would like. The remote doesn't work as easy even with the new batteries that came with it, but overall happy with purchase for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good T.V, easy to set-up,lightweight, bright screen..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you find the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV to be a good purchase. It's great to know that the setup was easy, the TV is lightweight, and the screen is bright. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics lag during fast paced movements. Nice picture otherwise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only concern is that the tv sometimes turns on by itself but for the price it was worth it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the TV to be worth the price. We understand your concern about it sometimes turning on by itself. Your comments are valuable to us, and we will take them into consideration for future improvements. We appreciate your support and hope you continue to enjoy the TV. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Tv size

    Rated 3 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv its great for all sports that my household watch

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's awesome to hear, TashaN! The **Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV** is indeed a fantastic choice for sports enthusiasts. I'm glad it's working out well for your household. If you have any questions or need tips on optimizing your viewing experience, feel free to ask. Enjoy your sports! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    85' tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . 4 stars cause periodically it has connection isssues

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you think it's a great TV.

      We apologize for the periodic connection issues you've experienced. Your feedback is valuable, and we're committed to improving our products. If you need any assistance or troubleshooting tips, please don't hesitate to reach out to our customer support team. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its decent for the price you get what you pay for!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback! We're glad to hear that you find our product to be a decent value for the price. Your input is valuable to us, and we're committed to continuously improving our products to better meet your expectations.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    OK pic, conn h/w failed, HORRIBLE BB SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive Television. Picture is decent. Wife bought it last year as a gift for me. Arrived December 14, 2024. I didn't open it until December 25, 2024. Two days ago (Dec. 13, 2025), all 3 HDMI ports stopped working. I was not able to contact Best Buy's support until today, December 15, 2025. It is 1 day out of warranty and they will not help without a service charge of $130. It doesn't matter the ports quit working 1 day before. It doesn't matter that the gift was not opened until the 25th.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price poor resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good and operating system is ok. The colors are washed out on it. I suggest an LG or Samsung for more vibrant colors.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV! We appreciate your feedback on the price and operating system. We're sorry to hear about the color quality and will pass your suggestion for more vibrant colors to our product team. Ivy | Insignia Support BBY-ExBrand_Insignia