Customer Ratings & Reviews
- Model:
- NS-85F501NA25
- SKU:
- 6583974
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 85" Class F50 Series LED 4K UHD Smart Fire TV, frequently praising its stunning picture quality and ease of use. Many appreciate the value for the price, noting it's a great option for its size. The television's lightweight design is also a plus for many users.
This summary was generated by AI based on customer reviews.
85” insignia
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the screen had horizontal lines on it. I tried all the steps to fix it but nothing worked. Looked like a nice tv but in returned it because of the lines on the screen.
I would recommend this to a friendDon’t waste your money :-(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband for Christmas. So disappointing. The screen flickers all over. Unwatchable. Having to drag this giant tv back to the store tomorrow. That’s real crap!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the screen flickering issue you've encountered, especially during the holiday season.
We understand how frustrating it must be to deal with this problem. Your feedback is crucial, and we will investigate this matter further to improve our products. In the meantime, we recommend exploring alternative solutions that might better suit your needs. Our customer support team is available to assist you in finding the best option.
We appreciate your patience and understanding. Thank you for choosing Insignia™. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-85-class-f50-series-led-4k-uhd-smart-fire-tv/6583974.p?skuId=6583974
Moran best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pay for item but won’t get delivery cancelled by self. Even not getting refund. Customer service bullying
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with the order and the difficulties you’ve faced with customer service. This is not the experience we want for our customers, and your feedback is important in helping us improve our service and support processes. Keith | Insignia Support
Wrong conversation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy The Best Buy team they didn’t guide me properly and they told me something different when I’m buying and after I know something different so I’m suggesting don’t use Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issues you faced with the guidance provided by our team.
We apologize for any confusion or misinformation you received during your purchase. This is not the experience we aim to provide. Your feedback is important, and we will use it to improve our service.
Please reach out to our customer support team so we can address your concerns and assist you further. We're here to help and ensure you have a better experience moving forward.
Thank you for bringing this to our attention and for giving us the opportunity to make things right. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-85-class-f50-series-led-4k-uhd-smart-fire-tv/6583974.p?skuId=6583974
Damaged TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a damaged TV. The TV was scheduled for pick up however I still have not received the new tv and also no refund so my suggestion if it’s not in store… DO NOT ORDER!
No, I would not recommend this to a friendVery bad never buy open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work looses connection does not switch inputs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MichaelB, for sharing your experience. We regret to hear that you're facing connectivity and input-switching issues with your TV. We appreciate your feedback and understand how frustrating this can be. If there's anything we can do to assist, please don't hesitate to reach out. Tine | Insignia Support
Failed backlights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Half of the TVs backlights failed. Great size for a cheap price but I want to get this fixed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re sorry to hear about the issue with the TV’s backlights, and we understand how frustrating that can be. We’re glad to know you found the size and price to be a good fit, and we want to make sure you get the support you need to resolve this. Please reach out to our support team so we can assist you further with getting it fixed.
Keith | Insignia Support
To bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Know have problem im don't have 2 months with this tv
No, I would not recommend this to a friendRefund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got this items from the store so I'm not understanding where my refund is
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Insignia - 85" great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia - 85" Class F50 Smart Fire TV was perfect for our office conference room. Has a beauiful picture and fit perfect in the space we had for it.
I would recommend this to a friend 85 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.zyou cabt beat the value of th is product. Picture and brightness is fantastic. For a third of the price you will not be dissappointed.
I would recommend this to a friend- Pros mentioned:Picture quality
ease of use and affordable big screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so impressed with the afforddable price of this tv, the size, the ease of installing it with the mount, and the sound quality with the soundbar. The UHD is amazing!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're thrilled to hear that you're impressed with the affordable price, size, and ease of installation of the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. It's great to know that the sound quality with the soundbar and the UHD picture quality have met your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your big screen experience! Ivy | Insignia Support
- Pros mentioned:Picture quality
Great purchase!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality with a great price. Purchased 10 of these for classroom lectures and works great. Much better, clearer, and brighter than projectors.
I would recommend this to a friend - Pros mentioned:Picture quality
85 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, great picture,sound ok.size perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user987588, thank you for your feedback on the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you're enjoying the great picture quality and that the size is perfect for your needs. We appreciate your note on the sound and are glad to know the TV offers good value for the price.
If you have any further comments or need assistance with anything else, please feel free to reach out. Emman | Insignia Products
- Pros mentioned:Picture quality
85 incher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had TV ready for me and helped load it in truck. Great picture, easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my amazing tv works well. And great delivery.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the awesome review, KendraD! We're so happy to hear you're loving your new Insignia™ 85" F50 Series Smart Fire TV—sounds like it's been a fantastic addition to your space. Great to know the delivery experience matched the quality of the TV too! Jeth | Insignia Support.
- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Great picture. Great sound. Voice activated remote control is nice as well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, BryanH! We're delighted to hear that you're enjoying your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV, especially its great picture and sound quality, as well as the convenience of the voice-activated remote control. If you have any more comments or need assistance, we're here to help. Enjoy your viewing experience! Jeth | Insignia Support.
No surprises. Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and watching experiance. Would certainly recommend!
I would recommend this to a friendLove this TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV, the fact we can link our Amazon account and our ring camera to it was a big perk.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review, BriM! We're thrilled to hear that you love the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV and enjoy the convenience of linking your Amazon account and Ring camera.
- Shiela | Insignia Support
Love this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv this has made a great addtion to our home.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, KellyO! We're thrilled to hear that the TV has made a great addition to your home. Enjoy your new viewing experience!
- Shiela | Insignia Support