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Customer reviews

Rating 4.6 out of 5 stars with 467 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the 85" Class F50 Series LED 4K UHD Smart Fire TV for its very good picture quality and perfect size for watching movies. Customers also appreciate its ease of setup and quick connectivity to streaming apps. However, some customers have reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-467 of 467 reviews
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. No lag which is what I was afraid of. Family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv just wish I would have had better service from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Picture is a bit matte. other than that amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price for the size, best deal in the industry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW PROCESSOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest processor ever. The tv will constantly shut down apps and go back to the home screen. I reported the problem and they thought it was an issue with the board and they brought me a new tv. However this tv does the same thing. And no it's not the wifi as I ran a hard wired connection to the tv as well. Had to buy a separate 4k firestick and plug it into the hdmi port and I haven't had the problem since. Just makes no sense to have to buy a firestick for a fire tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear about the performance issues you’ve experienced. It’s disappointing that the apps were shutting down and returning to the home screen. Your feedback is truly valuable and helps us continue improving our products and overall customer experience. Thank you for choosing Insignia.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good tv. It has a lot of internal issues. Sound randomly goes out and tv exits to Home Screen a lot.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Racquel, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑85F501NA26, has been impacted by sound cutting out and the TV returning to the Home Screen unexpectedly. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    New TV only a month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound already going out. I only had the TV a month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Felicia,
      Thank you for sharing your experience with your Insignia 85" F50 Series TV. I’m sorry to hear the sound is already cutting out after just a month that’s definitely not what we want for you. Since your TV is still under warranty, our support team can help troubleshoot or look into repair or replacement options. You can reach them at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
      Rihan | Insignia BBY-ExBrand_Insignia