Customer Ratings & Reviews
- Model:
- NS-CC5A8FT
- SKU:
- 6514462
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable's exceptional cable length and durability. Many appreciate that the USB-C cable works as intended and carries the power of 100w. Some customers also feel that the product is offered at a very good price.
This summary was generated by AI based on customer reviews.
Not long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a few months then slowly started to be exposed through the casing and would not hold a charge at times later
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Yumyumblm420, for bringing this to our attention. We regret that the USB-C cable didn't maintain its performance over time. Durability is something we aim for with all our products, and your insight will help us identify where we can do better. Tine | Insignia Support
Junk pile addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible never worked, I gave it one star because it bends
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Does what it is supposed to do. It’s just not long enough. However this the only length they make apparently. (Words of the Geek squad)
I would recommend this to a friendi mean eh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.eh wasn't impressed honestly......................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We apologize for not meeting your expectations and will strive to improve our services. Your input is valuable to us, and we are committed to making the necessary changes to enhance your experience in the future. We hope to have the opportunity to serve you better next time. Keith | Insignia Support
USB C does not stay in phone - do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of them, figuring that Best Buy's brand was usually good. But the cable didn't stay in my phone. I figured it would be at least as good as a cable from Ikea, but not the case. I returned them both.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ArizonaPurchaser, for sharing your experience. We’re sorry to hear that the cable didn’t meet your expectations. Our goal is to provide quality products, and we appreciate your feedback as it helps us improve. If you need any assistance, our support team is happy to help. Tine | Insignia Support
very stiff & unwieldy to use with laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very stiff & unwieldy to use with laptop very stiff & unwieldy to use with laptop very stiff & unwieldy to use with laptop very stiff & unwieldy to use with laptop very stiff & unwieldy to use with laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that you're having a tough time using the Insignia 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable with your laptop. We understand how frustrating it can be when a product doesn't live up to expectations, especially when it comes to something as important as charging and syncing your devices. We appreciate you bringing this to our attention and will pass along your feedback to our product development team to see if there's anything we can do to improve the design, or materials used in our cables. If you're looking for a more flexible and easy-to-use option, we'd be happy to recommend other products that might better suit your needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-8ft-100w-usb-c-to-usb-c-charge-and-sync-braided-cable-black/6514462.p?skuId=6514462
- Pros mentioned:Cable length
Perfect… Except for one thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a longer cable to connect my laptop to the docking station and was excited when I found this. Although when using, I started having issues with my monitors going black. As soon as I went back to the original cable, the issue went away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LoriC,
Thank you for taking the time to review our Insignia™ - 8' 100W USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Horrible Shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't recieve this at all, can't even review it properly, unfortunately
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a handful of uses until a short developed. Literally kept it in one spot to charge my phone and used it no more than 20 times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michael. Thank you for writing a review about our Insignia USB-C Braided Cable. We know how frustrating it is that the cable did not last and having a bad experience in using it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Weak design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My charger stopped fast charging my phone within 2 weeks of purchasing it was shorted out, would not recommend this cable.
No, I would not recommend this to a friendPoor quality cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive bought two of these, both have stopped working. 1 was giving me issues right out of the box, the 2nd took about a month before it stopped wanting to charge stuff. Confirmed its the cable as i used it with 3 different bricks and 2 different battery banks. Oh, and i tested them with a different cable and everything worked. Sadly (or not) i probably wont be purchasing any more Insignia products as the level of quality control is meh, at best.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BFehr,
Thanks for taking the time and effort to leave a review about our Insignia™ - 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable - Black (NS-CC5A8FT). I am sorry to read that you're experiencing issues with this product. Please know that we are improving the quality of this product by considering our customers' feedback. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Wouldn’t really recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long started messing up quickly and just broke within weeks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable didn't meet your expectations, as it started malfunctioning quickly and ultimately broke within weeks of use. It's unacceptable that this product failed to last even a reasonable amount of time, and I'll make sure to pass on your feedback to our team, taking it into consideration when improving the quality and durability of our products. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-8ft-100w-usb-c-to-usb-c-charge-and-sync-braided-cable-black/6514462.p?skuId=6514462
Defective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item 3 months ago, and now it does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear that the item stopped working after just a few months. We understand how disappointing that can be, and we appreciate you bringing it to our attention. Your feedback helps us identify areas where we can improve product reliability and customer satisfaction.
Keith | Insignia Support
Only works on one side
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to return it and got nothing but a run around
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DKSF,
Thank you for taking the time to review our Insignia™ - 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-8ft-100w-usb-c-to-usb-c-charge-and-sync-braided-cable-black/6514462.p?skuId=6514462
Cheap, It's just a shame they don't actually work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be clear they technically do charge devices just nowhere near the advertised 100 watt speed. They also don't support the majority of fast charging standards. I've given them multiple chances and I've been let down every time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Matt,
Thank you for writing a review about our Insignia™ - 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable - Black. I am very sorry that you are not satisfied with our products, please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too stiff, cheap materials, broke after two months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 8' 100W USB-C to USB-C Charge-and-Sync Braided Cable - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Wrong item received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me the wrong item and had to return to the store. The return was not easy because the item received was a totally different item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RG1109! I'm sorry to hear that Best Buy sent you the wrong item causing inconvenience with returning it to the store. It must have been frustrating to receive a totally different item than what you ordered. Rest assured, this is an isolated issue and we will take note of this feedback to improve our processes in the future. Thank you for bringing this to our attention. JC | Insignia Support https://www.bestbuy.com/site/insignia-8ft-100w-usb-c-to-usb-c-charge-and-sync-braided-cable-black/6514462.p?skuId=6514462
worst quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible product; it has stopped charging my iPhone, tried with different adaptor; does not work with android also now; first two weeks it did then it stopped.
No, I would not recommend this to a friendTRASH
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item stopped working within 1 week! HORRIBLE PRODUCT
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience and frustration caused by the product stopping working within a week. Your satisfaction is important to us, and we are committed to addressing these issues. We appreciate your patience and support as we work to improve our products and services. Keith | Insignia Support
Doesnt last long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted less than a month before i started having incomplete charger connection notifications pop up on my phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ 8ft 100W USB-C to USB-C Charge-and-Sync Braided Cable. It can be frustrating when a product doesn't perform as expected, especially within such a short time frame. Those connection notifications can indicate an issue with the cable or the ports. Have you tried using the cable with different devices or ports to see if the problem persists? Your feedback is valuable, and I hope you find a more reliable solution soon! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-8ft-100w-usb-c-to-usb-c-charge-and-sync-braided-cable-black/6514462.p?skuId=6514462