Customer Ratings & Reviews
- Model:
- NS-BBBT20
- SKU:
- 6348060
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
Not great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift. Recipient said the sound was tinny.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you expected your loved one to enjoy a nice boombox and so, please know that you can contact us on the link below, so that we can help you with this situation.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
taz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work once then it broke after that and wouldn't play no more CD's.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. We appreciate you taking the time to share your experience, and it's important for us to hear about how our products are performing. Your insights are valuable as we strive to improve our offerings and ensure a positive experience for all our customers. Thank you for being with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Sound quality is poor.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality . CD sound was very flat. Big
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for taking time of your day to leave a comment about your boombox. We are sorry to read that you are experiencing issues with the boombox and that the sound quality us not what you expected, however, we will consider your comment to improve our products, so do not hesitate to contact us by clicking the link below if you have further concerns.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Not a good design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to find an opening, in the CD player, to the internal workings of the boombox. Eventually enough dust and dirt getting into this opening will render it useless. Not as big a deal, all of the buttons are very stiff to press on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this CD Boombox. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Just say no!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This boom box is a piece of junk Best Buy should be ashamed to sell it under their name I threw it out after turning it on and listening to the worst speakers I ever paid good money
No, I would not recommend this to a friendCheap, plastic, not worth $50.00 for sure.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping for a little nicer quality. But this was just so cheap & the buttons didn't fully work. The one I owned previously had metal buttons & metal parts. Was hoping to find one like that. :-( :-(
No, I would not recommend this to a friendInsignia boombox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes an annoying humming noise when playing a CD. can't enjoy the music.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SteveA! I'm sorry to hear that you're not satisfied with the Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth. Your feedback is important to us, and we understand how frustrating it can be when a product doesn't meet your expectations. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective. I had to return it. It took time, energy and fuel.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RitaH,
Thank you for writing a review about our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new and the cassette door will not stay shut.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you're experiencing with the cassette door of your new product. This certainly isn't the quality we aim to deliver. It sounds like there may be a defect with the mechanism. We recommend reaching out to our customer support team for assistance. They'll be able to help you with troubleshooting steps or arrange for a replacement if necessary. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Keith | Insignia Support https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Insignia AM/FM Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the radio. It did not give the reception in the basement I expected and was of poor quality. The cover to the CD compartment barely opened or closed.
No, I would not recommend this to a friendCheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was super cheap and did not play cassettes correctly once I sounded like the Chipmunks and the other side was full of static I returned it and bought a Sony which worked much better
No, I would not recommend this to a friendBoombox.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sent the item back as it was defective. I could get none of its functions to work..even with tec support.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnM,
Thanks for taking the time and effort to leave a review with our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Doesn't work after just 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the misalignment of buttons when I took it out of the box, it looked like generally poor quality. After just 6 months, the power button doesn't work.
No, I would not recommend this to a friendNO!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are blown and we don't crank it. Never again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ AM/FM Radio Portable CD Boombox. We're glad to hear that you were able to experience its features, but we genuinely appreciate your comments regarding the speakers. Your insights are valuable and will help us enhance our products in the future. We hope you find a solution that works better for your needs and thank you for being a part of the Insignia community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
No AM antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this radio to primarily listen to AM. But is does not have an external AM antenna. So reception is poor. It does a fine job with FM radio.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi captjb,
The feedback that you provided is very much appreciated, I can assure you that this boombox is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Portable CD Player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this device and exchanged it for a different model. It was dysfunctional and the Best Buy representative wasn't to get it to work either. The return was very easy - no hassles!
No, I would not recommend this to a friendDisappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great but quality was a disappointment. Buttons were out out of alignment and hard to push; sound quality was terrible. I returned the system.
No, I would not recommend this to a friendI do not recommend purchasing this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chintziest made electronic product that I have purchased.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesC I'm sorry to hear that you're not satisfied with the Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth. Your feedback is important to us, and we understand how frustrating it can be when a product doesn't meet your expectations. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon opening the box, it was clearly visible that this Insignia boom box was made poorly. The cassette tape door wouldn’t open and the push buttons were at different lengths. The CD player made a static noise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this CD Boombox. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
I'll say one thing for it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it a month. First, the cassette function had a bad hiss. Today the radio kicked out. The CD player makes a clicking noise. Sits evenly on the shelf (even if the power cord is kind of short.)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this CD Boombox. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support