Customer Ratings & Reviews
- Model:
- NS-BBBT20
- |
- SKU:
- 6348060
Customer reviews
Rating 4.1 out of 5 stars with 2143 reviews
(2,143 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
JUNK!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This junk broke the very 1st day!!! Power switch stuck on cound not be shut off need to unplug
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our AM/FM Radio Portable CD Boombox with Bluetooth, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the power switch stuck, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a piece of junk! i unfortunately didn't take it out of the box until after i could return it. The cd player won't close. It's super low. It just sucks
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it, returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. It sounds like it is a muffled can. Not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this product. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Troubled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think it was a good product. It would not play anything( especially the radio). YouTube it which was very simple but no sound came from radio. Very disappointing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia am/fm radio with cd and cassette player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife wanted a radio with cassette and DVD player. She has a lot of oldies that she listens to. So far it is working as it should.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SamsungTV,
We appreciate your review. It is always our main goal to provide a good quality and working product to our customers.
Insignia Support
Lea
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy. About to break out of the box. Do not buy this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
cd boombox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just for the cd player. It didn't work so I took it back and got a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. This is not the quality we expect from our products. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Poor Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was really poor and I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. We appreciate your insights regarding the sound quality, as they are instrumental in helping us enhance our products. Your experience is important to us, and we hope to provide better options that meet your expectations in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Rated 1 out of 5 stars
Boombox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for my wife Office. Return it because the sound sound quality was awful
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kevin, thank you for your feedback. We’re sorry to hear that the sound quality of the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth didn’t meet your expectations and that you had to return it. We appreciate you taking the time to share your experience, as it helps us improve our products. If you need assistance finding a different product or have any other questions, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Rated 1 out of 5 stars
Dont get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible sound. Music doesn't even sound clear. No options to adjust bass. Just plain flat noise. Going back tomorrow.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, the AM/FM antenna is horrible! Very cheap for this price , spend $30 for the Sony
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vader540is,
Thank you for taking the time to review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It destroyed my treasured cassette tape. I wish I hadn’t purchased this gadget.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our AM/FM Radio Portable CD Boombox with Bluetooth! We know how frustrating is that the boombox destroyed your treasured cassette tape . We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunate this machine is a piece of junk. Poorly made. Difficult to operate, plug in broke within a short time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Radio Portable CD Boombox. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Nor good. No sirve.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comprado caja abierta. Funcionó un tiempo aunque a penas se usa. Ya no enciende. Que basura. Desepcionado.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality speakers. Very disappointed returned for a full refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage!! Had it less than one month and it has died. Will be taking it back to store to get my money back!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13 months later, just after the 1 year manufacturer's warranty, it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our AM/FM Radio Portable CD Boombox with Bluetooth! We understand how disheartening is when a device stops working. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your product.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Piece of junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst sound I've ever heard out of an electronic device, Complete waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the sound quality of your boombox. I understand that this may cause some frustration, so please get in touch with us at the link below so we can provide you with the best possible solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
my reason for purchase broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy cassette player door broke within 3 days. Otherwise it might have been a good purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective CD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CD skipped. Tried several CDs But ALL Skipped. Had to Return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LanaC,
We regret that you have received a defective product. Please accept my apologies on the behalf of Insignia for the inconvenience caused. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
http://www.insigniaproducts.com/








