Customer Ratings & Reviews
- Model:
- NS-BBBT20
- |
- SKU:
- 6348060
Customer reviews
Rating 4.1 out of 5 stars with 2142 reviews
(2,142 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Insignia AM/FM Portable Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money. Sound is not loud so no music distortion when pumping up the volume.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
MIXED TAPES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!!! I'm finally able to play my cassettes I've had since high school (graduated in 1981), so you know how important the memories those songs are, especially on my mixed tapes. the sound quality is great. I'm getting one for my sister for her birthday.
I would recommend this to a friend Rated 4 out of 5 stars
Greay value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! I would recommend! All modes work easily.
I would recommend this to a friend- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Great radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality easy to use, nice looking and sounds good.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my father, and he really enjoys the combination of AM/FM radio, CD, and Cassette player.
I would recommend this to a friend- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Three in one Boombox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact anf worls excellent. I can hear my music either in a cassette or a CD or even the radio has Perfect sound
I would recommend this to a friend Rated 5 out of 5 stars
Does what it says!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good boom box for the price. It does what I need to hear my old cassettes. I am satisfied with the purchase and how easy it was to use the Best Buy site. Pick-up took me literally two minutes in Union City. Thanks!
I would recommend this to a friend- Cons mentioned:Button responsiveness
Rated 2 out of 5 stars
5 weeks old and CD player doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it about 5 weeks ago and the CD player just stopped playing. The cd spins and spins but doesn’t play. Also, not for nothing, the buttons are hard to depress. Don’t understand that. As if it’s like a fake, or prop. And the online chat person told me it was too late for a return/exchange. I’m told to call the manufacturer. Isn’t Insignia Best Buy’s brand? My Sony lasted 10 years and cost half the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We understand how frustrating it must be to have the CD player stop working after just five weeks, especially with the CD spinning but not playing and the buttons being hard to depress. It's disappointing to hear that the online chat person informed you it was too late for a return or exchange.
While Insignia is indeed Best Buy's brand, we recommend reaching out to Insignia customer support directly for further assistance. They can be contacted at 1-877-467-4289 or via email at insignia@bestbuy.com. Your feedback is important to us as we strive to improve our products and support. Keith | Insignia Support
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Boom box works great. Easy to use and set up. Great value
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That’s a timeless kind of win—classic design meets modern convenience. Glad to hear the boombox is delivering on performance and value while keeping setup simple. Whether it’s old-school CDs, FM hits, or Bluetooth jams, sounds like it’s ready to play your favorites any way you want. Enjoy the throwback vibes with a modern twist! |Angelica| Insignia Products|
- Pros mentioned:Portability
Rated 4 out of 5 stars
Great product for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Clear buttons and moving parts. I purchased for my 92-year-old mother. Easy to use and cassette was a bonus feature for us.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Insignia a good brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mini retro system with Bluetooth and a great sound and a small price. Insignia is a terrific brand but cheaper.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, sound is great, smooth and makes the cd’s sound so good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! We’re so glad the sound quality hit the mark and your CDs are getting the smooth playback they deserve. Enjoy the tunes!
— Shiela | Insignia Support
- Pros mentioned:Portability, Sound quality
Rated 3 out of 5 stars
You add a title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound and plenty of features. Portable and light.
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
johnnyphoto1964
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great little radio sounds fantastic and nice and small.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 4 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can finally play my cassettes and and Cd's in the same system again and it's now improved because this system offers Bluetooth so I can also connect my smartphone to it wirelessly.
I would recommend this to a friend - Pros mentioned:Cassette player
Rated 4 out of 5 stars
Retro Indulgence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for Am/FM in small space. CD bonus. Retro Appreciation…love it! Reasonable price!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite satisfied with product. Sound quality = good. Reasonably priced.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NormanY,
Thank you for your feedback on the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth! We're glad to hear that you are quite satisfied with the product and find the sound quality good and the price reasonable. Your satisfaction is important to us, and we're here if you need any further assistance. Patricia | Insignia Support
- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Radio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for radio, castte, CD player. Good sound and easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Portable CD boom box. I am very pleased to know that you are enjoying the unit as much as we are. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT SIZE AND GOOD QUALITY SOUND. MY BROTHER LOVED IT.
I would recommend this to a friend - Pros mentioned:Cassette player, Size
Rated 5 out of 5 stars
replacement player for old larger boombox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased as a gift so our son could listen to the Royals baseball game. Nice size. Also a CD player which is a plus.
I would recommend this to a friend








