Customer Ratings & Reviews
- Model:
- NS-BBBT20
- SKU:
- 6348060
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Radio reception
Portable radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are not pleased with the tone of this radio. Very scratchy, not sharp. Very cheaply made. We have only tried the radio. It does not seem to pull in very many FM stations.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Washer,
Thank you for the feedback. we do apologize if you did not like the product.
Renee
Insignia Support
major league crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is pathetic. cassette player rumbles like a train. fm reception is lousy no matter where i put the antenna. the main reason i bought this was to play old cassettes. what a bring down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DennisD! Thank you for sharing your feedback about our Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. We're sorry to hear that your experience hasn't been satisfactory.
We understand how frustrating it can be when a product doesn't meet your expectations. The issues you've mentioned regarding sound quality, cassette player noise, and FM reception are certainly concerning. We recommend checking the antenna placement and ensuring it's fully extended for better FM reception. For the cassette player, sometimes cleaning the cassette heads can help reduce noise.
If these suggestions don't resolve the issues, please feel free to reach out for further assistance. We appreciate your feedback and hope to improve your experience with our product. - Emman | Insignia Products
- Cons mentioned:Radio reception
Garbage in a box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would NOT recommend. I bought one that had broken buttons and a second one that had a broken CD top. Radio stations sounded meh. Save your money, avoid this lemon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MollyM,
Thank you for taking the time to review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth. I personally would like to apologize for the experience that you have gone through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Poor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has very poor sound quality. The radio, tape deck, and cd player all sound like you are listening to music inside a cavern. It’s hard to describe but the sound is strange. There’s no equalizer or separate treble and bass controls so there’s no way of modifying the sound to make it more pleasing. I’m very disappointed. A waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MartinSm,
Thank you for writing a review about our AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We know how frustrating it is that the quality of the sound is not that good. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud. You have to turn the volume up high for radio
No, I would not recommend this to a friend- Cons mentioned:Button responsiveness
Substandard product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not good. Buttons are hard to read. The only reason I kept it is because we need it on the day I bought it and I cannot wait to shop around.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Roland!
Thank you for taking your time to write a review about our AM/FM Radio Portable CD Boombox! We know how disheartening is that your unit does not have a good sound quality and the buttons are hard to press. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broken down box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last long. After awhile it stopped working.
No, I would not recommend this to a friendStop working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio just lasts for about 5-6 weeks and then it literally dies.
No, I would not recommend this to a friendNot worth $5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth function did not work, so I returned the radio for a replacement. The replacement worked when I first opened it, however, the replacement stopped working after a couple of weeks. It won't turn on at all. I do NOT recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Kimbershea.
I appreciate the time you took to write this review. It is important for us that our customers have only the best experiences with our products. I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us so we can further review your situation and try to fix your non working Boombox.
Cesar G. - Insignia Support
ok radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to get reception out doors,....................
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poorly made. It ate a cassette right off the bat.
No, I would not recommend this to a friend- Cons mentioned:Button responsiveness
Rinky Tinky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's rinkytinky in my husband's words, and the buttons were hard to figure out what they were for. The sound was tinny, too. Not their best product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ValerieH,
Thanks for taking the time and effort to leave a review with our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Big sound small size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than many but difficult to see operating buttons.
I would recommend this to a friendInsignia is not a good brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a few months before dying. No radio or cd player. Just dead!
No, I would not recommend this to a friendThis is a toy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I simply needed to make voice cassette recordings using the auxiliary input. The recorder has so much hiss and roar the recordings were unuseable. Very poor construction. Tapes were hard to load and close the door. Buttons were flimsy, imprecise and hard to read. No auto-shutoff on rewind. Flimsy construction, poor quality. This is really a toy: It'll last about five hours on Christmas Day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. We truly value your feedback and are committed to using it to enhance our products and services. Your insights are important to us, and we appreciate you taking the time to let us know about your situation. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control doesn't work well.hard to reduce sound level
No, I would not recommend this to a friendIt is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine for where we have it, made mostly of plastic
I would recommend this to a friendHelp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Antenna range is low. Some FM stations are not clear.
No, I would not recommend this to a friend- Cons mentioned:Button responsiveness
Very poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this. The buttons in front for the CD are very difficult to push. The sound is not very good. It is just very cheaply made even for the low price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made and sound is below par. Would not recommend
No, I would not recommend this to a friend